Open Access
Articles
Abstract
The aim of the study was to find out the differences in student satisfaction in the Management and Accounting Study Program towards the Implementation of the Independent Campus Learning Program, Faculty of Economics, University of Nusa Bangsa. Data collection was carried out by direct observation, interviews, and questionnaires. Respondents' answers will be given an assessment score with a Likert scale. Methods of data analysis using descriptive qualitative. The object of research was students at Nusa Bangsa University at the Faculty of Economics and Business, a total of 142 respondents consisting of 99 students from the Management Study Program and 43 students from the Accounting Study Program. The results of the questionnaire were measured by the tangible, reliability, responsiveness, assurance, and empathy dimensions and used the Independent Samples t-test. Differences in satisfaction in the dimensions of reliability, responsiveness, assurance, and empathy for Management Study Program students are higher than for Accounting Study Program students. On the tangible dimension, Accounting Study Program students have a higher level of satisfaction than Management Study Program students. The results of the Independent Samples T Test on 5 dimensions obtained evidence that there was no difference in satisfaction between Management Study Program students and Accounting Study Program.
Article Details
How to Cite
Citation FormatFitrianti, D., Sukayat, H., Rumna, & Widjadja, I. R. (2023). Perbedaan Kepuasan Mahasiswa Program Studi Manajemen dan Akuntansi Terhadap Implementasi Program Merdeka Belajar Kampus Merdeka (MBKM) Fakultas Ekonomi dan Bisnis Universitas Nusa Bangsa. Jurnal EMT KITA, 7(4), 1027-1036. https://doi.org/10.35870/emt.v7i4.1576
References
15 References- Aris Junaidi (2020). Direktur Pembelajaran dan Kemahasiswaan Direktorat Jenderal Pendidikan Tinggi.B uku Panduan Merdeka Belajar Kampus Merdeka. Direktorat Jenderal Pendidikan Tinggi Kementrian Pendidikan dan Kebudayaan. Jakarta
- Buku Panduan Merdeka Belajar Kampus Merdeka, (2020). Direktorat Jenderal Pendidikan Tinggi Kementrian Pendidikan dan Kebudayaan. Jakarta
- Hutasoit, C.S. (2011). Pelayanan Publik Teori & Aplikasi. Jakarta: MAGNA Script Publishing.
- Iksan, (2013). Kontribusi Kebijakan Kepemimpinan, Kompetensi Dosen dan Pelayanan Karyawan Terhadap Penjaminan Mutu Internal dan Dampaknya Terhadap Kepuasan Mahasiswa. Skripsi.UMS
- Kotler, Keller. (2018). Manajemen Pemasaran Edisi Tigabelas. Jakarta: Penerbit Erlangga.
- Majid, Suharto Abdul. (2011). Customer Service dalam Bisnis Jasa Transportasi. Cetakan ke-2.
- Meke Pareira, Konstantinus Denny. Richardo Barry Astro, Maimunah H.Daud. (2022). Dampak Kebijakan Merdeka Belajar Kampus Merdeka (MBKM) pada Perguruan Tinggi Swasta di Indonesia. Edukatif: Jurnal Ilmu Pendidikan, Vol 4, No 1.DOI:https://doi.org/10.31004/edukatif.v4i1.1940.
- Nadiem Anwar Makarim, Menteri Pendidikan dan Kebudayaan Republik Indonesia (2020). Buku Panduan Merdeka Belajar Kampus Merdeka. Direktorat Jenderal Pendidikan Tinggi Kementrian Pendidikan dan Kebudayaan. Jakarta
- Khoiriyah, Nikmatul, (2017). Perbedaan Tingkat Kepuasan Mahasiswa Keperawatan Tahap Akademik dan Tahap Profesi di Universitas Jember. Skripsi. Universitas Jember
- Nizam (2020).Direktur Jenderal Pendidikan Tinggi. Buku Panduan Merdeka Belajar Kampus Merdeka, 2020. Direktorat Jenderal Pendidikan Tinggi Kementrian Pendidikan dan Kebudayaan. Jakarta.
- Paul Arjanto, Walid Fajar Antariksa, Mustiningsih Mustiningsih, Agus Timan. (2022). Persepsi Mahasiswa Terhadap Implementasi Merdeka Belajar Kampus Merdeka (MBKM). JAMP : Jurnal Administrasi dan Manajemen Pendidikan, Vol 5 No. 3. DOI : http://dx.doi.org/10.17977/um027v5i32022p247.
- Sangadji, Etta Mamang dan Sopiah. (2013). Perilaku Konsumen. Yogyakarta: Cv Andi. Tjiptono, Fandy. (2017). Prinsip-Prinsip Total Quality Service (TQS). Yogyakarta: CV. Andi.
- Tjiptono, Fandy; Gregorius Chandra; Dadi Adriana. (2017). Pemasaran Strategik. Edisi 1. Yogyakarta : Andi.
- Windarti, Ayu Oka. (2012). Pengaruh Kualitas Pelayanan Jasa Terhadap Kepuasan Nasabah ada PT Bank Negara Indonesia Tbk. Kantor Cabang Utama Palembang. Jurnal Ekonomi dan Informasi Akuntansi. Vol.2 No.1
- Wijana, I Ketut. Ria Tri Harini Dwi Rusiawati. Tingkat Kepuasan Mahasiswa terhadap Mutu Pelayanan Pendidikan. 2021. Mimbar Ilmu Universitas Pendidikan Ganesha, Vol.26, No. 2. DOI: https://doi.org/10.23887/mi.v26i2.34538.
License
Copyright (c) 2023 Dewi Fitrianti, Harmoko Sukayat, Rumna, Ichwan Rachmanu Widjadja
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
Downloads
OJS UsageStats Plugin
Download data is not yet available.
Similar Articles
- Adakah Pengaruh Organizational Support, Ethical Climate, dan Quality of Work-Life terhadap Job Satisfaction? Nabilla Baina, Tiarapuspa · Jurnal EMT KITA · Vol. 7 No. 1 (2023): JANUARY 2023
- Pengaruh Kompensasi dan Gaya Kepemimpinan terhadap Loyalitas Karyawan melalui Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada PT. Fortech Indotama Jakarta) Ramli Parulian Sitorus, Sri Lestari Prasilowati · Jurnal EMT KITA · Vol. 10 No. 3 (2026): JULY 2026
- Analisis Pengembangan Karier, Beban Kerja, dan Komunikasi Interpersonal terhadap Kepuasan Kerja melalui Keterikatan Karyawan di Rumah Sakit Qadr Tangerang Auliana Fitri, Mukrodi Mukrodi, Taswanda Taryo · Jurnal EMT KITA · Vol. 11 No. 1 (2027): JANUARY 2027
- The Effect of Service Quality and Price on Customer Satisfaction of Grabbike Online Transportation Services in Cimahi City Andri Asoka Sidantara Rosadi, Noni Zahwa Nur Istiqomah, Meisya Ayu Nurfadilah · Jurnal EMT KITA · Vol. 7 No. 4 (2023): OCTOBER 2023
- The Effect of Perceived Ease of Use and Perceived Usefulness on User Satisfaction of the Coretax System with System Risk as a Moderating Variable in Pangkalpinang City in 2026 Silvia Dwi Yulianti, Siti Indah Rachimah, Zakaria Zakaria, Wenni Anggita · Jurnal EMT KITA · Vol. 11 No. 1 (2027): JANUARY 2027
You may also start an advanced similarity search for this article.
Most read articles by the same author(s)
- Pengaruh E-Recruitment, Reputasi Perusahaan, dan Expected Compensation terhadap Intensi Melamar Kerja pada Generasi Z di Kota Bogor Mutia Silvi Agustin, Iis Anisa Yulia, Dewi Fitrianti · Vol. 11 No. 1 (2027): JANUARY 2027
- Pengaruh Perceived Value, Kualitas Produk, dan Citra Merek terhadap Loyalitas Pelanggan (Studi Kasus pada Pelanggan Produk Susu Ultra Milk di Kota Bogor) Zuheratul Kamal, Agus Pranamulia, Dewi Fitrianti · Vol. 10 No. 4 (2026): OCTOBER 2026
- Pengaruh Penjualan, Total Utang, dan Biaya Produksi terhadap Laba Bersih pada Perusahaan Sektor Barang Konsumen Primer yang Terdaftar di BEI Harisma Triana Prandika, Iis Anisa Yulia, Rumna Rumna · Vol. 10 No. 4 (2026): OCTOBER 2026
- Perilaku Konsumen dalam Pengambilan Keputusan Pembelian secara Online melalui Platform TikTok Shop Rizaldo Afrienza, Isbandriyati Mutmainah, Rumna Rumna · Vol. 10 No. 4 (2026): OCTOBER 2026
- Faktor-Faktor yang Memengaruhi Keputusan Pembelian Produk Elevator Taufik Ridwan, Agus Pranamulia, Rumna Rumna · Vol. 10 No. 1 (2026): JANUARY 2026
Contrimetric