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Keywords: "Satisfaction"

Analisis Pengaruh Kualitas Pelayanan dan Citra Merek Terhadap Kepuasan Pelanggan di Rumah Sakit Dewi Sri Karawang

Authors: Hilman Ismaya, N. Neni Triana, Thomas Nadeak

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Hilman Ismaya: Universitas Buana Perjuangan Karawang
N. Neni Triana: Universitas Buana Perjuangan Karawang
Thomas Nadeak: Universitas Buana Perjuangan Karawang
Pages: 5645-5655
DOI:  10.35870/jemsi.v11i6.5300
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Analisis Strategi Penerapan Customer Relationship Management Dalam Meningkatkan Kepuasan Pelanggan di Adorable Projects Cimahi

Authors: Rati Kamelia Ismiati, Wardana Wardana

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Rati Kamelia Ismiati: Universitas Teknologi Digital
Wardana Wardana: Universitas Teknologi Digital
Pages: 5499-5508
DOI:  10.35870/jemsi.v11i6.5196
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Pengaruh Kualitas Pelayanan, Customer Experience, dan Harga Terhadap Kepuasan Pelanggan Kereta Api Turangga di Kota Bandung (Studi PT KAI DAOP 2 Bandung)

Authors: Meike Inka, Dadan Abdul Aziz Mubarok, Riyandi Nur Sumawidjaja

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Meike Inka: Universitas Indonesia Membangun
Dadan Abdul Aziz Mubarok: Universitas Indonesia Membangun
Riyandi Nur Sumawidjaja: Universitas Indonesia Membangun
Pages: 2715-2726
DOI:  10.35870/jemsi.v11i4.4466
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Pengaruh Lingkungan Kerja, Motivasi Kerja, dan Kepuasan Kerja Terhadap Loyalitas Karyawan di PT Apac inti Corpora

Authors: Amma Kautsar Romadoni, Febrianur Ibnu Fitroh Sukono Putra, Artha Febriana, Nanda Adhi Purusa

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Amma Kautsar Romadoni: Universitas Dian Nuswantoro
Febrianur Ibnu Fitroh Sukono Putra: Universitas Dian Nuswantoro
Artha Febriana: Universitas Dian Nuswantoro
Nanda Adhi Purusa: Universitas Dian Nuswantoro
Pages: 2456-2468
DOI:  10.35870/jemsi.v11i4.4378
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Pengaruh Perceived Value Terhadap Revisit Intention dengan Customer Satisfaction dan Customer Trust Sebagai Variabel Mediasi Pada Restoran Hotel Bintang 5 di Surabaya

Authors: Diva Liliani, Agustinus Nugroho, Thomas Stefanus Kaihatu

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Diva Liliani: Universitas Ciputra
Agustinus Nugroho: Universitas Ciputra
Thomas Stefanus Kaihatu: Universitas Ciputra
Pages: 2049-2061
DOI:  10.35870/jemsi.v11i4.4266
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Pengaruh Penilaian Kinerja Sumber Daya Manusia Terhadap Kepuasan Pasien dan Kualitas Pelayanan Pada RSUD Mardi Waluyo Blitar

Authors: Kristya Damayanti, Ema Prasetyorini, Alicia Windy Farisma

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Kristya Damayanti: STIE Kesuma Negara Blitar
Ema Prasetyorini: STIE Kesuma Negara Blitar
Alicia Windy Farisma: STIE Kesuma Negara Blitar
Pages: 1786-1793
DOI:  10.35870/jemsi.v11i3.4172
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Dampak Kompensasi finansial langsung (TPP) Terhadap Kinerja Pergawai : Kepuasan Kerja Sebagai Mediasi di Sekretariat Daerah Kota Jambi

Authors: Rizky Eka Putra, Zulfina Adriani, Ade Octavia

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Rizky Eka Putra: Jambi University
Zulfina Adriani: Jambi University
Ade Octavia: Jambi University
Pages: 1544-1551
DOI:  10.35870/jemsi.v11i3.4130
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Pengaruh Komunikasi, Work Life Balance dan Motivasi Kerja Terhadap Kepuasan Kerja Pegawai Dinas Pendidikan Provinsi Jawa Barat

Authors: Nathania Amelia Putri, Andhika Mochamad Siddiq, Ridlwan Muttaqin

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Nathania Amelia Putri: Universitas Indonesia Membangun
Andhika Mochamad Siddiq: Universitas Indonesia Membangun
Ridlwan Muttaqin: Universitas Indonesia Membangun
Pages: 582-595
DOI:  10.35870/jemsi.v11i1.3755
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Pengaruh Work Engagement, Job Satisfaction, Workaholism dan Burnout Terhadap Turnover Intention pada Karyawan Generasi Milenial di Kabupaten Lamongan

Authors: Muhammad Robah Pamungkas, Muhammad Sulton

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Muhammad Robah Pamungkas: ITB Ahmad Dahlan
Muhammad Sulton: ITB Ahmad Dahlan
Pages: 87-97
DOI:  10.35870/jemsi.v11i1.3487
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The Role Of Job Satisfaction, Stress Due To Workload And Self Efficacy On Employee Performance In Hospitality Industry

Authors: Olfin Ishak, Santi Nururly, Nurdin Yusuf, Donny Dharmawan, Elizabeth

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Olfin Ishak: Universitas Gorontalo
Santi Nururly: University of Mataram
Nurdin Yusuf: Universitas Gorontalo
Donny Dharmawan: Universitas Krisnadwipayana
Elizabeth: Universitas Budi Luhur
Pages: 962-968
DOI:  10.35870/jemsi.v10i2.2211
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Analysis Of The Influence Of Job Satisfaction, Work Discipline And Organizational Culture On Performance Of State Civil Apparatus In Ministry Offices

Authors: Syamsul Hadi, Sarwo Hakim, Kiki Setyawati, Siti Annisa Wahdiniawati, Muhammad Syafri

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Syamsul Hadi: Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
Sarwo Hakim: Universitas Teknologi Muhammadiyah Jakarta
Kiki Setyawati: Universitas Krisnadwipayana
Siti Annisa Wahdiniawati: Universitas Dian Nusantara
Muhammad Syafri: State University of Makassar
Pages: 599-605
DOI:  10.35870/jemsi.v10i1.2104
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Analysis Of The Influence Of Customer Satisfaction, Customer Value And Service Quality On Customer Loyalty Of State-Owned Bank In Indonesia

Authors: Zunan Setiawan, Donny Dharmawan, Loso Judijanto, Ita Nurcholifah, Suryani

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Zunan Setiawan: Universitas Ahmad Dahlan
Donny Dharmawan: Universitas Krisnadwipayana
Loso Judijanto: IPOSS Jakarta Indonesia
Ita Nurcholifah: IAIN Pontianak
Suryani: Universitas Al-Khairiyah
Pages: 2573-2580
DOI:  10.35870/jemsi.v9i6.1683
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The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers

Authors: Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi

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Frans Sudirjo: Universitas 17 Agustus 1945 Semarang
Vivid Violin: Politeknik Maritim AMI Makassar
Akmal Abdullah: Politeknik Pertanian Negeri Pangkep
Ifadhila: Politeknik Pertanian Negeri Pangkajene
Muhammad Subhan Iswahyudi: ICTCS-Indonesian Center for Team Coaching Studies
Pages: 1724-1728
DOI:  10.35870/jemsi.v9i5.1473
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The Effect of Perceived Value Using the Gamification Program on Customer Loyalty through Customer Satisfaction as an Intervening Variable (Study on Dana E-Wallet Application Users)

Authors: Chandra Deri Andika, Mahrinasari, Dwi Asri Siti Ambarwati

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Chandra Deri Andika: Management Department, University of Lampung, Lampung, Indonesia
Mahrinasari: Management Department, University of Lampung, Lampung, Indonesia
Dwi Asri Siti Ambarwati: Management Department, University of Lampung, Lampung, Indonesia
Pages: 1679-1690
DOI:  10.35870/jemsi.v9i4.1472
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The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services

Authors: I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita

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I Wayan Gede Antok Setiawan Jodi: Universitas Mahasaraswati Denpasar
Sherry Adelia: Universitas Muhammadiyah
Khamaludin: Universitas Islam Syekh Yusu
Prety Diawati: Sekolah Vokasi-Universitas Logistik dan Bisnis Internasional
Ratnawita: STIMA IMM
Pages: 285-289
DOI:  10.35870/jemsi.v9i2.1018
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Dampak Empowering Leadership, Psychological Empowerment, Job Satisfaction Dan Emotional Intelligence Terhadap Organizational Commitment Tenaga Kesehatan Generasi Z Di Rumah Sakit

Authors: Diah Kurnia Yussela, Rojuaniah Rojuaniah

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Diah Kurnia Yussela: Universitas Esa Unggul
Rojuaniah Rojuaniah: Universitas Esa Unggul
Pages: 3016-3028
DOI:  10.35870/jemsi.v12i3.6678
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Evaluasi Kepuasan Customer Dan Kinerja Tim Manajemen Di PT. Human Resource Strengthening Sukses Istimewa

Authors: Fata Azima Alkautsar, Muhammad Arief Setiawan, Deden Akbar Izzuddin, Habibi Hadi Wijaya, Kosasih Kosasih

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Fata Azima Alkautsar: Universitas Singaperbangsa Karawang
Muhammad Arief Setiawan: Universitas Singaperbangsa Karawang
Deden Akbar Izzuddin: Universitas Singaperbangsa Karawang
Habibi Hadi Wijaya: Universitas Singaperbangsa Karawang
Kosasih Kosasih: Universitas Singaperbangsa Karawang
Pages: 2826-2838
DOI:  10.35870/jemsi.v12i3.6628
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Pengaruh Perceived Value dan Perceived Quality Terhadap Kepuasan Pengunjung Domestik di Saung Angklung Udjo

Authors: Ahmad Riyadi, Suryanto Suryanto, Ratih Purbasari

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Ahmad Riyadi: Universitas Padjadjaran
Suryanto Suryanto: Universitas Padjadjaran
Ratih Purbasari: Universitas Padjadjaran
Pages: 1908-1919
DOI:  10.35870/jemsi.v12i2.6436
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Pengaruh Motivasi, Komunikasi dan Stres Kerja terhadap Kepuasan Kerja Karyawan Outsource Universitas Ciputra

Authors: Fery Susanto, Dewi Mustikasari Immanuel

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Fery Susanto: Universitas Ciputra
Dewi Mustikasari Immanuel: Universitas Ciputra
Pages: 2638-2655
DOI:  10.35870/jemsi.v12i3.6306
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Pengaruh Kompetensi, Motivasi, Dan Dukungan Organisasi Terhadap Efektivitas Tenaga Kependidikan Dengan Kepuasan Kerja Sebagai Veriabel Intervening

Authors: Andre Agasi, Suhardi Suhardi

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Andre Agasi: Universitas Pertiba
Suhardi Suhardi: Universitas Pertiba
Pages: 1653-1663
DOI:  10.35870/jemsi.v12i2.6184
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The Influence of Job Satisfaction, Work Discipline, and Work Motivation on Organisational Commitment at CV. SENJA

Authors: Akmal Gibran Mursyidan, Andhika Mochamad Siddiq, Recky Recky

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Akmal Gibran Mursyidan: INABA University
Andhika Mochamad Siddiq: INABA University
Recky Recky: INABA University
Pages: 905-915
DOI:  10.35870/jemsi.v12i1.6108
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Analyzing Fit Mediation in The Tourism Marketing Strategy: The Influence of Risk Perception Toward Tourist Behavior

Authors: Noveri Maulana

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Noveri Maulana: Sekolah Tinggi Manajemen PPM
Pages: 1282-1293
DOI:  10.35870/jemsi.v12i2.6035
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Pengaruh Kualitas Fasilitas Publik Kampus Terhadap Kepuasan Mahasiswa Universitas Negeri Medan

Authors: Natasya Alfitriya, Charles Fransiscus Ambarita, Esra Naibaho

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Natasya Alfitriya: Universitas Negeri Medan
Charles Fransiscus Ambarita: Universitas Negeri Medan
Esra Naibaho: Universitas Negeri Medan
Pages: 5981-5991
DOI:  10.35870/jemsi.v11i6.6025
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Kepuasan Pasien, Mutu Pelayanan, dan Fasilitas Puskesmas dalam Membangun Loyalitas Pasien di Puskesmas Kuala Behe

Authors: Tapianus Topo, Sumeidi Kadarisman, Rulia Rulia, Rahadian Malik, Kosasih Kosasih

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Tapianus Topo: Universitas Sangga Buana
Sumeidi Kadarisman: Universitas Sangga Buana
Rulia Rulia: Universitas Sangga Buana
Rahadian Malik: Universitas Sangga Buana
Kosasih Kosasih: Universitas Sangga Buana
Pages: 159-171
DOI:  10.35870/jemsi.v12i1.5612
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Meningkatkan Kepuasan Pasien melalui Optimalisasi Kualitas Pelayanan, Fasilitas Kesehatan, dan Citra Puskesmas Sebangki, Kalimantan Barat

Authors: Theodora Dona Mila, Farida Yuliaty, Rukhiyat Syahidin, Taufan Nugroho, Kosasih Kosasih

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Theodora Dona Mila: Universitas Sangga Buana
Farida Yuliaty: Universitas Sangga Buana
Rukhiyat Syahidin: Universitas Sangga Buana
Taufan Nugroho: Universitas Sangga Buana
Kosasih Kosasih: Universitas Sangga Buana
Pages: 111-125
DOI:  10.35870/jemsi.v12i1.5611
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