Published: 2026-01-01
The Effect of Leadership Style on Employee Satisfaction
DOI: 10.35870/emt.v10i1.5185
Abstract
This study aims to analyze the effect of leadership style on employee satisfaction in the hospitality industry. A quantitative method was employed by distributing questionnaires to 101 hotel employees across Indonesia using convenience sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed that leadership style has a positive and significant effect on employee satisfaction, with an R-squared value of 0.591 and a path coefficient of 0.769 (p-value = 0.000). These findings highlight the importance of adopting effective leadership approaches to enhance employee psychological well-being and job satisfaction. This study provides practical recommendations for hotel management to design HR strategies that promote participative and transformational leadership.
Keywords
Leadership Style; Employee Satisfaction; Hotel; Human Resource Management; Work Environment
Article Information
This article has been peer-reviewed and published in the Jurnal EMT KITA. The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 10 No. 1 (2026)
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Section: Articles
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Published: 2026-01-01
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License: CC BY 4.0
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Copyright: © 2026 Authors
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DOI: 10.35870/emt.v10i1.5185
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Callista Suhardjono, Universitas Pelita Harapan
Universitas Pelita Harapan, Tangerang Regency, Banten Province, Indonesia.
Caroline Calista Djumardi, Universitas Pelita Harapan
Universitas Pelita Harapan, Tangerang Regency, Banten Province, Indonesia.
Djovanka Djovanka, Universitas Pelita Harapan
Universitas Pelita Harapan, Tangerang Regency, Banten Province, Indonesia.
Jeslyn Michelle Tannescia, Universitas Pelita Harapan
Universitas Pelita Harapan, Tangerang Regency, Banten Province, Indonesia.
Juliana Juliana, Universitas Pelita Harapan
Universitas Pelita Harapan, Tangerang Regency, Banten Province, Indonesia.
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