The Effect of Leadership Style on Employee Satisfaction
DOI:
https://doi.org/10.35870/emt.v10i1.5185Keywords:
Leadership Style, Employee Satisfaction, Hotel, Human Resource Management, Work EnvironmentAbstract
This study aims to analyze the effect of leadership style on employee satisfaction in the hospitality industry. A quantitative method was employed by distributing questionnaires to 101 hotel employees across Indonesia using convenience sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results revealed that leadership style has a positive and significant effect on employee satisfaction, with an R-squared value of 0.591 and a path coefficient of 0.769 (p-value = 0.000). These findings highlight the importance of adopting effective leadership approaches to enhance employee psychological well-being and job satisfaction. This study provides practical recommendations for hotel management to design HR strategies that promote participative and transformational leadership.
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Copyright (c) 2026 Callista Suhardjono, Caroline Calista Djumardi, Djovanka Djovanka, Jeslyn Michelle Tannescia, Juliana Juliana
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