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Abstract

The main focus of this research is to analyze the effect of information technology and service commitment to the implementation of the principles of good government governance (GGG) and its impact on employee performance. The research was conducted at a number of the local government work unit (SKPD) within the Banda Aceh government. Collecting data through distributing questionnaires to 170 employees. Then the data were analyzed using multivariate statistics structural equation modeling. The study found a positive and significant effect of information technology and service commitment on GGG implementation and employee performance. The existence of GGG implementation not only has a positive impact on performance improvement, but also mediates the effect of information technology and service commitment on employee performance..

Keywords

Employee performance GGG implementation information technology services commitment structural equation modelling

How to Cite

Citation Format
Fanitra, I., & Junaidi, R. (2020). Pengaruh Teknologi Informasi dan Komitmen Pelayanan terhadap Good Governance di Jajaran Pemerintah Kota Banda Aceh. Jurnal EMT KITA, 4(1), 39-49. https://doi.org/10.35870/emt.v4i1.138

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Copyright (c) 2020 Irma Fanitra, Rahmad Junaidi

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This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.

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