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Keywords: "Customer Trust"

Pengaruh Perceived Value Terhadap Revisit Intention dengan Customer Satisfaction dan Customer Trust Sebagai Variabel Mediasi Pada Restoran Hotel Bintang 5 di Surabaya

Authors: Diva Liliani, Agustinus Nugroho, Thomas Stefanus Kaihatu

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Diva Liliani: Universitas Ciputra
Agustinus Nugroho: Universitas Ciputra
Thomas Stefanus Kaihatu: Universitas Ciputra
Pages: 2049-2061
DOI:  10.35870/jemsi.v11i4.4266
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The Influence Of Customer Value, Customer Trust And Electronic Service Quality On Customer Satisfaction Of Traveloka

Authors: Yusi Faizathul Octavia, Luh Komang Candra Dewi, Donny Dharmawan, Silvia Ekasari, Hery Erdi

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Yusi Faizathul Octavia: Sekolah Tinggi Ilmu Ekonomi AMM Mataram
Luh Komang Candra Dewi: Universitas Triatma Mulya
Donny Dharmawan: Universitas Krisnadwipayana
Silvia Ekasari: STIE Manajemen Bisnis Indonesia
Hery Erdi: Universitas Islam Jakarta
Pages: 283-288
DOI:  10.35870/jemsi.v10i1.1908
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Pengaruh Kemudahan Penggunaan, Kepercayaan, dan Kepuasan Terhadap Loyalitas Pelanggan Maxim di Kota Batam

Authors: Chelsea Amelia, Suhardi Suhardi

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Chelsea Amelia: Universitas Putera Batam
Suhardi Suhardi: Universitas Putera Batam
Pages: 1478-1490
DOI:  10.35870/jemsi.v12i2.6243
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Pengaruh E-Service Quality, Kualitas Layanan Logistik, Kesadaran Merek, Kepercayaan, dan Kepuasan terhadap Loyalitas Pelanggan pada Aplikasi Shopee (Studi Pada Mahasiswa Universitas Muhammadiyah Purwokerto)

Authors: Fadila Saputri, Dian Widyaningtyas, Akhmad Darmawan, M. Agung Miftahuddin

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Fadila Saputri: Universitas Muhammadiyah Purwokerto
Dian Widyaningtyas: Universitas Muhammadiyah Purwokerto
Akhmad Darmawan: Universitas Muhammadiyah Purwokerto
M. Agung Miftahuddin: Universitas Muhammadiyah Purwokerto
Pages: 1672-1688
DOI:  10.35870/jemsi.v12i2.6285
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Pengaruh Brand Image, Brand Satisfaction dan Brand Trust Terhadap Brand Loyalty Pelanggan Outfix di Wilayah Bandung

Authors: Annisa Selly Aprianti, Dadan Abdul Aziz Mubarok

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Annisa Selly Aprianti: Universitas Indonesia Membangun
Dadan Abdul Aziz Mubarok: Universitas Indonesia Membangun
Pages: 2034-2048
DOI:  10.35870/jemsi.v11i4.4250
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Pengaruh Brand Trust dan Online Customer Review Terhadap Minat Beli Pada Marketplace Bukalapak

Authors: Auryn Latifa Anindya, Ridho Riadi Akbar

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Auryn Latifa Anindya: Universitas Indonesia Membangun
Ridho Riadi Akbar: Universitas Indonesia Membangun
Pages: 377-388
DOI:  10.35870/jemsi.v11i1.3668
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Persona-Based Segmentation: Customer Data Mapping as the Foundation of Corporate Marketing Strategy (Case Study on Scarlett Whitening)

Authors: Ahmad Syawaldi Afwan, Dinda Ayu Pradina, Yuni Kurniawati, Jerry Heikal

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Ahmad Syawaldi Afwan: Magister Managemen, Universitas Bakrie, Jakarta, Indonesia
Dinda Ayu Pradina: Magister Managemen, Universitas Bakrie, Jakarta, Indonesia
Yuni Kurniawati: Magister Managemen, Universitas Bakrie, Jakarta, Indonesia
Jerry Heikal: Magister Managemen, Universitas Bakrie, Jakarta, Indonesia
Pages: 750-757
DOI:  10.35870/jemsi.v10i1.2018
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Strategi Peningkatan Kualitas Produk Untuk Mempertahankan Kepercayaan Pelanggan di PT Mitra Tani Dua Tujuh Jember

Authors: M. Ilham Husen, Nugroho Edie Santoso, Harmawan Teguh Saputra

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M. Ilham Husen: Universitas PGRI Argopuro
Nugroho Edie Santoso: Universitas PGRI Argopuro
Harmawan Teguh Saputra: Universitas PGRI Argopuro
Pages: 5142-5152
DOI:  10.35870/jemsi.v11i6.5090
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Pengaruh Online Customer Review, E-Wom, dan Kepercayaan Terhadap Minat Beli Cetaphil Gentle Skin Cleanser di Kota Batam

Authors: Michael Ovin, Suhardi Suhardi

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Michael Ovin: Universitas Putera Batam
Suhardi Suhardi: Universitas Putera Batam
Pages: 1745-1757
DOI:  10.35870/jemsi.v12i2.6304
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Pengaruh Citra Merek, E-WOM dan Customer Rating Terhadap Keputusan Pembelian Skincare Glad2Glow di Kota Batam

Authors: Syahrinda Fina, Inda ukati

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Syahrinda Fina: Universitas Putera Batam
Inda ukati: Universitas Putera Batam
Pages: 1340-1351
DOI:  10.35870/jemsi.v12i2.6216
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Analysis Of The Influence Of Website Quality, Pricing, Customer Trust And Brand Image On Purchase Intention Of Marketplace Customers

Authors: Frans Sudirjo, Silvia Ekasari, Bahtiar Efendi, Luh Komang Candra Dewi, Muhammad Asir

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Frans Sudirjo: a:1:{s:5:"en_US";s:36:"Universitas 17 Agustus 1945 Semarang";}
Silvia Ekasari: STIE Manajemen Bisnis Indonesia
Bahtiar Efendi: Universitas Sains Al-Qur'an
Luh Komang Candra Dewi: Universitas Triatma Mulya
Muhammad Asir: Politeknik Lembaga Pendidikan dan Pengembangan Profesi
Pages: 129-135
DOI:  10.35870/jemsi.v10i1.2160
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Analysis Of The Influence Of Brand Association, Experiental Marketing And Brand Trust On Consumer Loyalty For National Digital Game Products

Authors: Bahtiar Efendi, Zunan Setiawan, Lalang Saksono, Silvia Ekasari, Musran Munizu

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Bahtiar Efendi: Universitas Sains Al-Qur'an
Zunan Setiawan: Universitas Ahmad Dahlan
Lalang Saksono: Universitas Islam Djakarta
Silvia Ekasari: STIE Manajemen Bisnis Indonesia
Musran Munizu: Hasanuddin University
Pages: 2653-2658
DOI:  10.35870/jemsi.v9i6.1710
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The Influence of Sharia Perception, Price, Location, Value Creation and Brand Trust on Loyalty of Modern Supermarket Customers

Authors: Yoesoep Edhie Rachmad, Endang Meilani, Muhammad Rizki, Moh Gifari Sono, Sari Fitri

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Yoesoep Edhie Rachmad: Universal Institute of Professional Management
Endang Meilani: Universitas Graha Karya Muara Bulian
Muhammad Rizki: Politeknik STIA LAN Jakarta
Moh Gifari Sono: Universitas Muhammadiyah Luwuk
Sari Fitri: STAIN Mandailing Natal
Pages: 577-581
DOI:  10.35870/jemsi.v9i3.1116
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Analysis of The Influence of Brand Trust and Brand Image on Customer Loyalty of Toyota Family Car Product

Authors: Noer Soetjipto, Luh Komang Candra Dewi, Ratnawita, Dian Ariani, Harimurti Wulandjani

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Noer Soetjipto: STIE YAPAN Surabaya
Luh Komang Candra Dewi: Universitas Triatma Mulya
Ratnawita: STIMA IMMI
Dian Ariani: Universitas Teuku Umar
Harimurti Wulandjani: Pancasila University
Pages: 2139-2144
DOI:  10.35870/jemsi.v9i5.1560
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The Role of Perceived Ease of Use, Trust and Perceived Usefulness on Intention to Use Customer of Tix Id

Authors: Kartika Sari, Sherry Adelia, Ni Made Yusmini, Hasmidar, Agus Nurofik

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Kartika Sari: Gunadarma University
Sherry Adelia: Universitas Muhammadiyah
Ni Made Yusmini: Universitas Mahendradatta
Hasmidar: Sekolah Tinggi Ilmu Pertanian Yapi Bone
Agus Nurofik: STIA Adabiah Padang
Pages: 132-139
DOI:  10.35870/jemsi.v9i1.920
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Pengaruh Digital Marketing, Electronic Word Of Mouth, dan Customer Satisfaction Terhadap Keputusan Pembelian Jasa Nail Art Pada D’Nails & Lash Studio di Kota Batam

Authors: Elaine Elaine, Alice Erni Husein

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Elaine Elaine: Universitas Putera Batam
Alice Erni Husein: Universitas Putera Batam
Pages: 1393-1403
DOI:  10.35870/jemsi.v12i2.6203
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Pengaruh Rating dan Online Customer Review Terhadap Keputusan Pembelian Secara Online Pada Marketplace Shopee

Authors: Geta Ambartiasari, Zulfan Yusuf, Kasmaniar, Sarboini, Saiful Amri

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Geta Ambartiasari: Universitas Serambi Mekkah
Zulfan Yusuf: Universitas Serambi Mekkah
Kasmaniar: Universitas Serambi Mekkah
Sarboini: Universitas Serambi Mekkah
Saiful Amri: Universitas Serambi Mekkah
Pages: 1345-1351
DOI:  10.35870/jemsi.v11i3.4094
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Membangun Hubungan Kepercayaan dengan Leads: Peran Interaksi Personal dalam Keberhasilan Pemasaran Produk Perbankan (Studi pada PT. KB Bukopin Cabang Jember)

Authors: Arya Dhimas Saputra

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Arya Dhimas Saputra: Universitas PGRI Argopuro Jember
Pages: 146-158
DOI:  10.35870/jemsi.v12i1.5671
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Pengaruh Persepsi Kualitas Produk, Online Customer Review dan Online Customer Rating Terhadap Minat Beli Konsumen pada Skincare Daviena di E-Commerce Tiktok Shop

Authors: Tria Minarti, Siti Sarah

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Tria Minarti: Universitas Indonesia Membangun
Siti Sarah: Universitas Indonesia Membangun
Pages: 2987-3000
DOI:  10.35870/jemsi.v11i4.4822
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Positioning Strategis Layanan Data Center Cleaning di Pasar B2B Indonesia: Studi Kasus PT XYZ Indonesia

Authors: Farry Ramandha

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Farry Ramandha: Universitas Paramadina
Pages: 1625-1634
DOI:  10.35870/jemsi.v12i2.6166
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Strategi Pemasaran Digital Produk Halal Dalam Meningkatkan Branding Bisnis Syariah

Authors: Imron Natsir, Sulaiman Efendi Siregar, Eny Triastuti, Parmini, Ratna Yuliastuti

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Imron Natsir: Universitas PTIQ Jakarta
Sulaiman Efendi Siregar: UIN Syahada Padangsidimpuan
Eny Triastuti: STIE Kalpataru Cibinong Bogor
Parmini: Sekolah Tinggi Ilmu Ekonomi Isti Ekatana Upaweda Yogyakarta
Ratna Yuliastuti: Sekolah Tinggi Ilmu Ekonomi Isti Ekatana Upaweda Yogyakarta
Pages: 1622-1629
DOI:  10.35870/jemsi.v11i3.4162
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