Analisis Faktor-Faktor yang Mempengaruhi Kesuksesan Penerapan Sistem Informasi Layanan Perkantoran (E-Layar): Studi Kasus Kementerian Kelautan dan Perikanan
DOI:
https://doi.org/10.35870/emt.v6i1.493Keywords:
E-Layar, Updated DeLone, McLean IS Success Model, SEMAbstract
Implement an integrated system by utilizing information technology that is connected to each organizational unit or work unit was an effort to support the implementation of good governance in Ministry of Maritime Affairs and Fisheries as well as increasing administratives needs, especially in the correspondence and disposition sectors. One of the efforts is to build an application for correspondence and disposition electronically. Electronic correspondence and disposition applications or known as E-Layar (Office Services for Correspondence, Disposition, and Archives) began to be implemented in 2019 but there is some deficiency of the implementation. Based on the description, it is necessary to analyze the factors of the implementation E-Layar affect. This research uses the Updated DeLone and McLean IS Success Model success model with 6 research variables, SEM for the data analysis technique and LISREL software for the data processing. Based on the descriptive results of respondents's perceptions, all the latent variables have a good success rate. Based on the research results, all the manifest variables are valid to measure their constructs and have good reliability and based on the results of hypothesis testing with an error of 0.1 (10%), there are 4 hypotheses that are empirically proven and 5 hypothesis that are not empirically proven.
Downloads
References
Bollen, K. & Long, S. J., 1993. Testing Structural Equation Models. Thousand Oaks(California): SAGE Publication.
Delone, W. & Mclean, E., 1992. Information Systems Success: The Quest for The Dependent Variable. Information Systems Research, 3(1), pp. 60-95.
Delone, W. & Mclean, E., 2003. The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Journal of Management Information Systems, April.
Dwivedi, Y. K., Wade, M. R. & Schneberger, S. L., 2012. Information Systems Theory Explaining and Predicting Our Digital Society. New York: Springer.
Farell, G., Saputra, H. K., & Novid, I. (2018). Rancang bangun sistem informasi pengarsipan surat menyurat (studi kasus fakultas teknik unp). Jurnal Teknologi Informasi dan Pendidikan, 11(2), 55-62.
Hasibuan, Z. A., 2007. Metodologi Penelitian Pada Bidang Ilmu Komputer dan Teknologi Informasi. Jakarta Pusat(Jakarta): s.n.
Hu, X. & Wu, K., 2016. Assessing Information Technology Systems in The Environmental Arena of China: A Validation of The DeLone and McLean Information Systems Success Model. Juni.
Hudin, J. M. & Riana, D., 2016. Kajian Keberhasilan Penggunaan Sistem Informasi Accurate dengan Menggunakan Model Kesuksesan Sistem Informasi DeLone dan McLean. Jurnal Sistem Informasi (Journal of Information Systems), pp. 1-8.
Jiang, J. & Klein, G., 2002. Measuring Information Systems Service Quality: SERVQUAL from The Other Side. IEEE Transactions on Systems, Man, and Cybernetics, 26(2), pp. 145-166.
Kerangka Acuan Kerja (KAK) tahun 2018 tentang Aplikasi Persuratan dan Disposisi. Jakarta: Kementerian Kelautan dan Perikanan.
Lestari, K. C., & Amri, A. M. (2020). Sistem Informasi Akuntansi (Beserta Contoh Penerapan Aplikasi Sia Sederhana Dalam UMKM). Deepublish.
Livari, J., 2005. An Empirical Test Of The DeLone and McLean Model Of Information System. Volume 36.
Lowry, G. R. & Turner, R. L., 2007. Information Systems and Technology Education: From the University to the Workplace. s.l.:s.n.
Peraturan Menteri Kelautan dan Perikanan Republik Indonesia tahun 2018-2022 tentang Master Plan Teknologi Informasi Kementerian Kelautan dan Perikanan. Jakarta: Kementerian Kelautan dan Perikanan.
Santoso, S., 2011. Structural Equation Modeling. Jakarta(Jakarta): PT Elex Media Komputindo.
Sarwono, J., 2010. Pengertian Dasar Structural Equation Modeling (SEM). Januari.
Utami, A. W. & Samopa, F., 2013. Analisa Kesuksesan Sistem Informasi Akademik di Perguruan Tinggi dengan Menggunakan D & M IS Success Model (Studi Kasus: ITS Surabaya). Jurnal SISFO : Inspirasi Profesional Sistem Informasi, 1 September.4(5).
Wijanto, S. H., 2008. Structural Equation Modeling dengan Lisrel 8.8. Yogyakarta(Yogyakarta): Graha Ilmu.
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Fadillah Ananda Arifah

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.