Published: 2025-07-10

Pengaruh Beban Kerja dan Keseimbangan Kehidupan Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja pada Perawat Instalasi Cendana RSUD Dr. Moewardi Surakarta

DOI: 10.35870/emt.v9i3.4584

Andrea Nadhifa Ayu Yulianto, Oscar Jayanagara
  • Andrea Nadhifa Ayu Yulianto: Universitas Pelita Harapan
  • Oscar Jayanagara: Universitas Pelita Harapan
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Abstract

Nurses are healthcare professionals who play a crucial role in the establishment of a high-quality hospital. A nurse’s performance refers to the quality of work outcomes achieved by an employee in fulfilling their responsibilities. Therefore, a hospital's efforts to improve employee performance must be prioritized to ensure the presence of competent and high-performing staff. This study aims to analyze the direct relationship between workload, job satisfaction, and work-life balance on employee performance, as well as the indirect relationship between workload and work-life balance on nurses' performance mediated by job satisfaction at the Cenadan Unit of Moewardi Regional General Hospital, Surakarta. The research method used is a quantitative approach with a census technique involving 93 nurses as respondents. Data were collected using a questionnaire distributed via Google Forms. The data were processed using multivariate analysis with PLS-SEM method and SmartPLS software. The results indicate that workload has a negative effect on job satisfaction, while work-life balance has a positive effect. Job satisfaction positively influences employee performance and mediates the effect of workload and work-life balance on performance. This study provides theoretical contributions to the development of hospital administration science and practical recommendations for hospital management in optimizing human resource management.

Keywords

Employee Performance; Workload; Job Satisfaction; Work-Life Balance; RSUD Dr. Moewardi

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Yulianto, A. N. A., & Jayanagara, O. (2025). Pengaruh Beban Kerja dan Keseimbangan Kehidupan Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja pada Perawat Instalasi Cendana RSUD Dr. Moewardi Surakarta. Jurnal EMT KITA, 9(3), 1193-1207. https://doi.org/10.35870/emt.v9i3.4584
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This article has been peer-reviewed and published in the Jurnal EMT KITA. The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 9 No. 3 (2025)

  • Section: Articles

  • Published: 2025-07-10

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Author Biographies
Andrea Nadhifa Ayu Yulianto, Universitas Pelita Harapan
Google Scholar ResearchGate ORCID

Program Studi Administrasi Rumah Sakit Program Magister, Fakultas Kedokteran, Universitas Pelita Harapan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia.

Oscar Jayanagara, Universitas Pelita Harapan
Google Scholar ResearchGate ORCID

Program Studi Administrasi Rumah Sakit Program Magister, Fakultas Kedokteran, Universitas Pelita Harapan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia.

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