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• The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers

  Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi

  1724-1728

  2023-10-01

• Pengaruh Digital Content Marketing Terhadap Loyalitas Pelanggan Melalui Behavioral Engagement, Brand Trust, Brand Attachment Pada Generasi Z

  Ernawan Dwi Hanartyo, Indah Nurhasan

  3598-3609

  2026-08-01

• Kepuasan Pasien, Mutu Pelayanan, dan Fasilitas Puskesmas dalam Membangun Loyalitas Pasien di Puskesmas Kuala Behe

  Tapianus Topo, Sumeidi Kadarisman, Rulia Rulia, Rahadian Malik, Kosasih Kosasih

  159-171

  2026-02-01

• The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services

  I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita

  285-289

  2023-04-01

• The Effect of Perceived Value Using the Gamification Program on Customer Loyalty through Customer Satisfaction as an Intervening Variable (Study on Dana E-Wallet Application Users)

  Chandra Deri Andika, Mahrinasari, Dwi Asri Siti Ambarwati

  1679-1690

  2023-08-10

• Pengaruh Kompetensi dan Pengembangan Karir Terhadap Loyalitas Karyawan di PT. Moratas Guna Abadi Bogor

  Neneng Fadilah, Sari Marliani, July Yuliawati

  3416-3425

  2026-08-01

• Pengaruh Brand Image, Brand Satisfaction dan Brand Trust Terhadap Brand Loyalty Pelanggan Outfix di Wilayah Bandung

  Annisa Selly Aprianti, Dadan Abdul Aziz Mubarok

  2034-2048

  2025-08-01

• The Mediating Role of Brand Trust in Brand Loyalty on Indonesia’s Local Women’s Fashion

  Belinda Aprilia, Fredianaika Istanti

  4075-4091

  2026-08-01

• Factor Service Quality, Harga dan Customer Satisfaction Terhadap Loyalitas Pelanggan (Studi Kasus Pada Balicosy Villa Legian Bali)

  Ni Komang Ayu, I Ketut Selamet, Ida Ayu Putu Santi Purnamawati

  3039-3047

  2026-06-01

• Pengaruh Citra Merek, Kepuasan dan Kualitas Produk Terhadap Loyalitas Pelanggan Pada Lazada di Kota Batam

  Siti Jamaliyah, Nur Elfi Husda

  1880-1889

  2026-04-01

• Analysis of the Influence of Social Media Engagement, Personalization Quality, and Service Quality on Digital Brand Loyalty of Online Retail Customers

  Rio Haribowo, Sukma Irdiana, Ida Ayu Trisna Wijayanthi, Sofia Maulida, Imam Jayanto, Fahrina Mustafa

  1716-1722

  2026-04-01

• Pengaruh E-Service Quality, Kualitas Layanan Logistik, Kesadaran Merek, Kepercayaan, dan Kepuasan terhadap Loyalitas Pelanggan pada Aplikasi Shopee (Studi Pada Mahasiswa Universitas Muhammadiyah Purwokerto)

  Fadila Saputri, Dian Widyaningtyas, Akhmad Darmawan, M. Agung Miftahuddin

  1672-1688

  2026-04-01

• Analysis Of The Influence Of Customer Satisfaction, Customer Value And Service Quality On Customer Loyalty Of State-Owned Bank In Indonesia

  Zunan Setiawan, Donny Dharmawan, Loso Judijanto, Ita Nurcholifah, Suryani

  2573-2580

  2023-12-01

• The Influence of Service Convenience and Promotional Strategies on Decisions to Transaction Using QRIS and Its Implications on Customer Loyalty

  Dwi Setyo Aji, Zunan Setiawan, Dicky Jhon Anderson Butarbutar, M Huanza, Saida Zainurossalamia ZA

  1417-1422

  2023-08-01

• Pengaruh Stres Kerja terhadap Loyalitas Karyawan pada Karyawan Generasi Z Kota Samarinda

  Nadila Syafira, Dian Dwi Nur Rahmah

  2648-2657

  2025-08-01

• Pengaruh Lingkungan Kerja, Motivasi Kerja, dan Kepuasan Kerja Terhadap Loyalitas Karyawan di PT Apac inti Corpora

  Amma Kautsar Romadoni, Febrianur Ibnu Fitroh Sukono Putra, Artha Febriana, Nanda Adhi Purusa

  2456-2468

  2025-08-01

• The Effect of Gamification in Loyalty Programs on the Loyalty of Marketplace User Using the Expectation-Confirmation Model (ECM)

  Zunan Setiawan, Chevy Herli Sumerli A, Errie Margery, NYI Dewi Puspitasari, Alim Hardiansyah

  596-601

  2023-06-01

• Pengaruh Customer Relationship Management (CRM) dan Digital Marketing terhadap Customer Loyalty di Kopi Kenangan Garut

  Hilman Rismanto, Ghina Saqinah, Trifani Deska Ayu Lestari, Astrit Nurul Fazrin, Nur Afni Hasna Anisya

  3317-3324

  2026-08-01

• Analysis of the Influence of Service Performance, Customer Relationship Marketing and Product Innovation on Customer Loyalty of Sharia Bank

  Syahribulan Syahribulan, Syamsinar, Esti Nur Wakhidah, Prety Diawati, Sukriyadi

  416-420

  2023-04-01

• Pengaruh Beauty Influencer, Harga Kompetitif, dan Kualitas Hubungan Pelanggan Terhadap Loyalitas Pengguna Jasa Makeup Artist Pada Remaja Putri di Kota Pontianak

  Natalia Vania Tjandra, Dewi Santika

  4006-4017

  2026-08-01

• The Role of Customer Satisfaction and Brand Image on Customer Loyalty of Cellular Telecommunication Operator Company

  Sherry Adelia, Miranti Pradipta Utami, Sarwo Eddy Wibowo, Ratnawita, Sudianto

  405-410

  2023-04-01

• Peran Brand Awareness Dalam Memediasi Pengaruh Strategi Digital Marketing Terhadap Loyalitas Pelanggan Pada Usaha Joglo Abah

  Umi Sobariyah, Rohimat Nurhasan, Hilman Rismanto

  1491-1501

  2026-04-01

• Pengaruh Kemudahan Penggunaan, Kepercayaan, dan Kepuasan Terhadap Loyalitas Pelanggan Maxim di Kota Batam

  Chelsea Amelia, Suhardi Suhardi

  1478-1490

  2026-04-01

• The Influence of Sharia Perception, Price, Location, Value Creation and Brand Trust on Loyalty of Modern Supermarket Customers

  Yoesoep Edhie Rachmad, Endang Meilani, Muhammad Rizki, Moh Gifari Sono, Sari Fitri

  577-581

  2023-06-01

• Pengaruh Disiplin Kerja, Motivasi Kerja, dan Loyalitas Terhadap Kinerja Karyawan PT Multi Karya Bajatama di Kota Batam

  Edison Edison, Alice Erni Husein

  1383-1392

  2026-04-01