Published: 2025-04-10
Pengaruh Faktor-Faktor Knowledge Management Melalui Attitude yang Dimoderasi oleh Kepemimpinan dan Budaya Organisasi terhadap Intention (Studi Kasus pada PT PLN (Persero) UIP JBT)
DOI: 10.35870/emt.v9i2.3912
Reza Adit Pratama
Article Metrics
- Scopus Citations
- Google Scholar
- Crossref Citations
- Semantic Scholar
- DataCite Metrics
-
If the link doesn't work, copy the DOI or article title for manual search (API Maintenance).
Abstract
This study aims to analyze the effect of Extrinsic Reward, Social Trust, Sense of Self-Worth, and Expected Association on Attitude toward Knowledge Sharing Behavior, as well as the effect of Attitude toward Knowledge Sharing Behavior and Subjective Norm on Intention to Share Knowledge at PT PLN (Persero) UIP JBT. This study uses a quantitative approach with a verification research type. The data collection technique was carried out by distributing questionnaires to 147 employees obtained using the Slovin method from a population of 285 employees. The sampling technique used was non-probability sampling with the accidental sampling method. Data analysis was carried out using the multiple regression method (Multiple Regression Analysis), which requires metric scale data (interval). Therefore, the ordinal data obtained were first converted into interval data using the Method of Successive Interval (MSI). The results showed that Social Trust and Expected Association had a significant effect on Attitude toward Knowledge Sharing Behavior, while Extrinsic Reward and Sense of Self-Worth did not have a significant effect. Furthermore, Attitude toward Knowledge Sharing Behavior and Subjective Norm had a significant effect on Intention to Share Knowledge. However, the interaction between Attitude toward Knowledge Sharing Behavior and Subjective Norm had no significant effect on the intention to share knowledge. These findings indicate that building social trust and positive association expectations in an organization can improve employees' knowledge sharing attitudes. Therefore, PT PLN (Persero) UIP JBT is advised to strengthen the culture of knowledge sharing by increasing social trust and providing appreciation to individuals who actively share information.
Keywords
Knowledge Sharing Behavior; Intention to Share Knowledge; Social Trust; Extrinsic Reward
Peer Review Process
This article has undergone a double-blind peer review process to ensure quality and impartiality.
Indexing Information
Discover where this journal is indexed at our indexing page.
Open Science Badges
This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges.
How to Cite
Article Information
This article has been peer-reviewed and published in the Jurnal EMT KITA. The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 9 No. 2 (2025)
-
Section: Articles
-
Published: 2025-04-10
-
License: CC BY 4.0
-
Copyright: © 2025 Authors
-
DOI: 10.35870/emt.v9i2.3912
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.
-
Abdillah, M., Lin, C., Anita, R., Suroto, B., & Hadiyati, H. (2018). Knowledge-sharing behavior among banking officers in Indonesia. Journal of International Studies, 11(2), 136-153. https://doi.org/10.14254/2071-8330.2018/11-2/10
-
Bowling, N. A., Eschleman, K. J., Wang, Q., Kirkendall, C., & Alarcon, G. (2010). A meta‐analysis of the predictors and consequences of organization‐based self‐esteem. Journal of Occupational and Organizational Psychology, 83(3), 601-626. https://doi.org/10.1348/096317909x454382
-
Brouwer, J., & Jansen, E. (2018). Beyond grades: Developing knowledge sharing in learning communities as a graduate attribute. Higher Education Research & Development, 38(2), 219-234. https://doi.org/10.1080/07294360.2018.1522619
-
Chen, C. (2011). Factors affecting high school teachers' knowledge-sharing behaviors. Social Behavior and Personality: An International Journal, 39(7), 993-1008. https://doi.org/10.2224/sbp.2011.39.7.993
-
Chen, C., & Hung, S. (2010). To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities. Information & Management, 47(4), 226-236. https://doi.org/10.1016/j.im.2010.03.001
-
Dunham, A., & Burt, C. (2011). Organizational memory and empowerment. Journal of Knowledge Management, 15(5), 851-868. https://doi.org/10.1108/13673271111174366
-
Hassan, M., Aksel, İ., Nawaz, M., & Shaukat, S. (2016). Knowledge sharing behavior of business teachers of Pakistani universities: An empirical testing of theory of planned behavior. European Scientific Journal ESJ, 12(13), 29. https://doi.org/10.19044/esj.2016.v12n13p29
-
Joseph, B., & Jacob, M. (2011). Knowledge sharing intentions among IT professionals in India. Knowledge Management and Organizational Learning, 23-31. https://doi.org/10.1007/978-3-642-19423-8_3
-
Kaba, A., Eletter, S., Ramaiah, C., & Refae, G. (2023). Demographic differences in attitude, subjective norms, behavioral intention, and knowledge sharing behavior: An empirical study of non-academic staff from India and the UAE. Vine Journal of Information and Knowledge Management Systems, 55(2), 470-491. https://doi.org/10.1108/vjikms-07-2022-0235
-
Kaushal, S., & Nyoni, A. (2022). Why do rewards fail to motivate knowledge sharing behavior among employees? Vine Journal of Information and Knowledge Management Systems, 55(1), 34-55. https://doi.org/10.1108/vjikms-06-2022-0202
-
Lombardi, S., Cavaliere, V., Giustiniano, L., & Cipollini, F. (2019). What money cannot buy: The detrimental effect of rewards on knowledge sharing. European Management Review, 17(1), 153-170. https://doi.org/10.1111/emre.12346
-
Mafabi, S., Nasiima, S., Muhimbise, E., Kasekende, F., & Nakiyonga, C. (2017). The mediation role of intention in knowledge sharing behavior. Vine Journal of Information and Knowledge Management Systems, 47(2), 172-193. https://doi.org/10.1108/vjikms-02-2016-0008
-
Minbaeva, D., & Pedersen, T. (2010). Governing individual knowledge-sharing behaviour. International Journal of Strategic Change Management, 2(2/3), 200. https://doi.org/10.1504/ijscm.2010.034414
-
Mohammad, M., Alajmi, S., & Ahmed, E. (2018). Motivation factors toward knowledge sharing intentions and attitudes. International Journal of Business Administration, 9(4), 110. https://doi.org/10.5430/ijba.v9n4p110
-
Nguyen, M., Dinh, V., & Tuan, N. (2019). Online knowledge sharing in Vietnamese tele-communication companies: An integration of social psychology models. Knowledge Management & E-Learning: An International Journal, 497-521. https://doi.org/10.34105/j.kmel.2019.11.026
-
Nguyen, P., Nguyen, N., & Nguyen, Q. (2020). Public service motivation, organizational social capital, workplace environment, and knowledge sharing behavior within the public sector. Journal of Southwest Jiaotong University, 55(3). https://doi.org/10.35741/issn.0258-2724.55.3.24
-
Obrenovic, B., Du, J., Godinić, D., & Tsoy, D. (2021). Personality trait of conscientiousness impact on tacit knowledge sharing: The mediating effect of eagerness and subjective norm. Journal of Knowledge Management, 26(5), 1124-1163. https://doi.org/10.1108/jkm-01-2021-0066
-
Olatokun, W., & Nwafor, C. (2012). The effect of extrinsic and intrinsic motivation on knowledge sharing intentions of civil servants in Ebonyi State, Nigeria. Information Development, 28(3), 216-234. https://doi.org/10.1177/0266666912438567
-
Panahi, S., Watson, J., & Partridge, H. (2015). Fostering interpersonal trust on social media: Physicians' perspectives and experiences. Postgraduate Medical Journal, 92(1084), 70-73. https://doi.org/10.1136/postgradmedj-2015-133270
-
Takhsha, M., Barahimi, N., Adelpanah, A., & Salehzadeh, R. (2020). The effect of workplace ostracism on knowledge sharing: The mediating role of organization-based self-esteem and organizational silence. Journal of Workplace Learning, 32(6), 417-435. https://doi.org/10.1108/jwl-07-2019-0088
-
Tohidinia, Z., & Mosakhani, M. (2010). Knowledge sharing behaviour and its predictors. Industrial Management & Data Systems, 110(4), 611-631. https://doi.org/10.1108/02635571011039052
-
Wang, C., Zhang, Y., & Feng, J. (2023). Is it fair? How and when exploitative leadership impacts employees' knowledge sharing. Management Decision, 61(11), 3295-3315. https://doi.org/10.1108/md-09-2022-1289
-
Wu, Y., Hu, X., Wei, J., & Marinova, D. (2022). The effects of attitudes toward knowledge sharing, perceived social norms and job autonomy on employees' knowledge-sharing intentions. Journal of Knowledge Management, 27(7), 1889-1903. https://doi.org/10.1108/jkm-06-2022-0468
-
Yen, Y., Tseng, J., & Wang, H. (2015). The effect of internal social capital on knowledge sharing. Knowledge Management Research & Practice, 13(2), 214-224. https://doi.org/10.1057/kmrp.2013.43.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.