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Keywords: "Consumer Loyalty"

The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers

Authors: Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi

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Frans Sudirjo: Universitas 17 Agustus 1945 Semarang
Vivid Violin: Politeknik Maritim AMI Makassar
Akmal Abdullah: Politeknik Pertanian Negeri Pangkep
Ifadhila: Politeknik Pertanian Negeri Pangkajene
Muhammad Subhan Iswahyudi: ICTCS-Indonesian Center for Team Coaching Studies
Pages: 1724-1728
DOI:  10.35870/jemsi.v9i5.1473
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The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services

Authors: I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita

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I Wayan Gede Antok Setiawan Jodi: Universitas Mahasaraswati Denpasar
Sherry Adelia: Universitas Muhammadiyah
Khamaludin: Universitas Islam Syekh Yusu
Prety Diawati: Sekolah Vokasi-Universitas Logistik dan Bisnis Internasional
Ratnawita: STIMA IMM
Pages: 285-289
DOI:  10.35870/jemsi.v9i2.1018
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Pengaruh E-Service Quality, Kualitas Layanan Logistik, Kesadaran Merek, Kepercayaan, dan Kepuasan terhadap Loyalitas Pelanggan pada Aplikasi Shopee (Studi Pada Mahasiswa Universitas Muhammadiyah Purwokerto)

Authors: Fadila Saputri, Dian Widyaningtyas, Akhmad Darmawan, M. Agung Miftahuddin

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Fadila Saputri: Universitas Muhammadiyah Purwokerto
Dian Widyaningtyas: Universitas Muhammadiyah Purwokerto
Akhmad Darmawan: Universitas Muhammadiyah Purwokerto
M. Agung Miftahuddin: Universitas Muhammadiyah Purwokerto
Pages: 1672-1688
DOI:  10.35870/jemsi.v12i2.6285
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Pengaruh Kualitas Produk, Harga, dan Loyalitas Konsumen Terhadap keputusan pembelian ulang Produk Apple (Studi pada Pengguna di DKI Jakarta)

Authors: Agnes Merianti Limbong, Dadan Abdul Aziz Mubarok

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Agnes Merianti Limbong: Universitas lndonesia Membangun
Dadan Abdul Aziz Mubarok: Universitas lndonesia Membangun
Pages: 2914-2923
DOI:  10.35870/jemsi.v11i4.4633
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Analysis of the Influence of Brand Equity Elements on Consumers Purchase Intention of Packaged Tea Products

Authors: Desman Serius Nazara, Nugroho Djati Satmoko, Bambang Surahman, Sutrisno, Uli Wildan Nuryanto

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Desman Serius Nazara: Akademi Kebidanan Harapan Keluarga
Nugroho Djati Satmoko: Padjadjaran University
Bambang Surahman: Universitas Gajah Putih
Sutrisno: Universitas PGRI Semarang
Uli Wildan Nuryanto: Universitas Bina Bangsa
Pages: 290-295
DOI:  10.35870/jemsi.v9i2.1032
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Analysis of the Influence of Service Performance, Customer Relationship Marketing and Product Innovation on Customer Loyalty of Sharia Bank

Authors: Syahribulan Syahribulan, Syamsinar, Esti Nur Wakhidah, Prety Diawati, Sukriyadi

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Syahribulan Syahribulan: Universitas Indonesia Timur
Syamsinar: Universitas Indonesia Timur
Esti Nur Wakhidah: Institut Teknologi dan Bisnis Muhammadiyah Purbalingga
Prety Diawati: Universitas Logistik dan Bisnis Internasional
Sukriyadi: Universitas Lelemuku Saumlaki
Pages: 416-420
DOI:  10.35870/jemsi.v9i2.1061
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The Influence of Sharia Perception, Price, Location, Value Creation and Brand Trust on Loyalty of Modern Supermarket Customers

Authors: Yoesoep Edhie Rachmad, Endang Meilani, Muhammad Rizki, Moh Gifari Sono, Sari Fitri

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Yoesoep Edhie Rachmad: Universal Institute of Professional Management
Endang Meilani: Universitas Graha Karya Muara Bulian
Muhammad Rizki: Politeknik STIA LAN Jakarta
Moh Gifari Sono: Universitas Muhammadiyah Luwuk
Sari Fitri: STAIN Mandailing Natal
Pages: 577-581
DOI:  10.35870/jemsi.v9i3.1116
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The Effect of Endorsement and Product Quality on Brand Image and Its Implication on Customer Loyalty of Fashion Product

Authors: Erlin Dolphina, Ika Baskara, Prety Diawati, Husnawati Rachman, Susanti Budiastuti

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Erlin Dolphina: Universitas Dian Nuswantoro
Ika Baskara: Universitas Esa Unggul
Prety Diawati: Universitas Logistik dan Bisnis Internasional
Husnawati Rachman: STIE YPUP
Susanti Budiastuti: Sekolah Tinggi Ilmu Ekonomi Satria Purwokerto
Pages: 93-99
DOI:  10.35870/jemsi.v9i1.893
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Analysis of The Influence of Customer Satisfaction, Experiental Marketing and Product Quality on Loyalty of Uniqlo Customers

Authors: Anton Yuliansyah, Silvia Ekasari, Endang Meliani, Hery Purnomo, Musran Munizu

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Anton Yuliansyah: Universitas Moch. Sroedji Jember
Silvia Ekasari: STIE Manajemen Bisnis Indonesia
Endang Meliani: Universitas Graha Karya Muara Bulian
Hery Purnomo: Universitas Nusantara PGRI Kediri
Musran Munizu: Hasanuddin University
Pages: 1991-1995
DOI:  10.35870/jemsi.v9i5.1514
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Analysis Of The Influence Of Brand Association, Experiental Marketing And Brand Trust On Consumer Loyalty For National Digital Game Products

Authors: Bahtiar Efendi, Zunan Setiawan, Lalang Saksono, Silvia Ekasari, Musran Munizu

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Bahtiar Efendi: Universitas Sains Al-Qur'an
Zunan Setiawan: Universitas Ahmad Dahlan
Lalang Saksono: Universitas Islam Djakarta
Silvia Ekasari: STIE Manajemen Bisnis Indonesia
Musran Munizu: Hasanuddin University
Pages: 2653-2658
DOI:  10.35870/jemsi.v9i6.1710
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Pengaruh Sistem Pembayaran Berbasis QRIS dan Pelayanan Terhadap Keputusan Transaksi Konsumen: Studi Kasus Warung Rasbani Selong Lombok Timur

Authors: Zahratun Maulidiati, Muh. Rabbul Jalil, Muh. Khairul Fatihin

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Zahratun Maulidiati: Institut Agama Islam Hamzanwadi Pancor
Muh. Rabbul Jalil: Institut Agama Islam Hamzanwadi Pancor
Muh. Khairul Fatihin: Institut Agama Islam Hamzanwadi Pancor
Pages: 351-361
DOI:  10.35870/jemsi.v12i1.5752
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Analisis Strategi Pemasaran Digital Terintegrasi dan Implementasi Tren Omnichannel Terhadap Perilaku Konsumen di Indonesia

Authors: Dewi Sekarsari, Ajat Sudrajat, H. Asep Muslihat

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Dewi Sekarsari: Universitas Singaperbangsa Karawang
Ajat Sudrajat: Universitas Singaperbangsa Karawang
H. Asep Muslihat: Universitas Singaperbangsa Karawang
Pages: 3036-3045
DOI:  10.35870/jemsi.v11i5.4489
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Faktor-Faktor yang Mempengaruhi Keputusan Konsumen dalam Memilih Maxim Sebagai Media Tranportasi Online di Kota Kupang

Authors: Aleksander Serapion Yehugen, Yosefa Silina Fangidae, Blasius Noven Robinson Banfatin, Yohanes Pemandi Lian

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Aleksander Serapion Yehugen: Universitas Katolik Widya Mandira
Yosefa Silina Fangidae: Universitas Katolik Widya Mandira
Blasius Noven Robinson Banfatin: Universitas Katolik Widya Mandira
Yohanes Pemandi Lian: Universitas Katolik Widya Mandira
Pages: 10-15
DOI:  10.35870/jemsi.v11i1.3448
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Pengaruh Brand Love Terhadap Purchase Decision Oreo pada Generasi Z di Kota Jayapura

Authors: Indra Eka Wardana Toii

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Indra Eka Wardana Toii: Universitas Cenderawasih
Pages: 2430-2439
DOI:  10.35870/jemsi.v12i3.7362
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Analisis Pengaruh Kualitas Konten Promosi Digital, Harga dan Customer Experience Terhadap Purchase Intention Produk Preloved

Authors: Deykha Aguilika, Mozart Malik Ibrahim, Muhammad Kholil, Vivid Violin, Almira Ulimaz

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Deykha Aguilika: Trunojoyo University
Mozart Malik Ibrahim: Perbanas Institute
Muhammad Kholil: Mercu Buana University
Vivid Violin: Politeknik Maritim AMI Makassar
Almira Ulimaz: Politeknik Negeri Tanah Laut
Pages: 1436-1442
DOI:  10.35870/jemsi.v11i3.4117
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Analisis Faktor-Faktor Yang Mempengaruhi Keberlanjutan Usaha Umkm Bakso Ciwang Mang Ono Kabupaten Garut

Authors: Jihan Al Mahera, Helviani Rifdah Nazwa, Rinda Sekar Arum, Sofi Fadhilah Soliha, Nazwa Kameliah

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Jihan Al Mahera: Universitas Garut
Helviani Rifdah Nazwa: Universitas Garut
Rinda Sekar Arum: Universitas Garut
Sofi Fadhilah Soliha: Universitas Garut
Nazwa Kameliah: Universitas Garut
Pages: 2264-2270
DOI:  10.35870/jemsi.v12i3.6339
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Strategi Komunikasi Pemasaran dalam Meningkatkan Klien Event Organizer CV Ritme Ajib Jember

Authors: Bayu Andrianto, Amin Silalahi, Nugroho Edie Santoso

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Bayu Andrianto: Universitas PGRI ARGOPURO Jember
Amin Silalahi: Universitas PGRI ARGOPURO Jember
Nugroho Edie Santoso: Universitas PGRI ARGOPURO Jember
Pages: 5582-5593
DOI:  10.35870/jemsi.v11i6.5303
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Pengaruh Persepsi Kualitas Produk, Online Customer Review dan Online Customer Rating Terhadap Minat Beli Konsumen pada Skincare Daviena di E-Commerce Tiktok Shop

Authors: Tria Minarti, Siti Sarah

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Tria Minarti: Universitas Indonesia Membangun
Siti Sarah: Universitas Indonesia Membangun
Pages: 2987-3000
DOI:  10.35870/jemsi.v11i4.4822
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Pengaruh Kualitas Layanan dan Harga Terhadap Kepuasan Pelanggan Netflix di Indonesia

Authors: Deden Sukriyansyah, Arif Fadillah

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Deden Sukriyansyah: Universitas Singaperbangsa Karawang
Arif Fadillah: Universitas Singaperbangsa Karawang
Pages: 3111-3121
DOI:  10.35870/jemsi.v11i5.4520
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Analisis Pengaruh Pengalaman Pengguna, Keamanan Privasi dan Kepuasan Terhadap Repuchase Intention pada Platform E-Commerce

Authors: Seniorita, Mozart Malik Ibrahim, Tri Dessy Fadillah, Titis Nistia Sari, Feni Marnilin, Rahmat Irawan

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Seniorita: Politeknik Pertanian Negeri Pangkajene Kepulauan
Mozart Malik Ibrahim: Perbanas Institute
Tri Dessy Fadillah: Institut Syekh Abdul Halim Hasan Binjai
Titis Nistia Sari: Sultan Ageng Tirtayasa University
Feni Marnilin: Universitas Nusa Bangsa
Rahmat Irawan: Universitas Nusa Bangsa
Pages: 1145-1150
DOI:  10.35870/jemsi.v11i3.4030
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Implementasi Customer Relationship Management (Crm) di Industri Kecil Menengah (Ikm) Furnitur Menggunakan Microsoft Excel dan Visual Basic For Application (VBA)

Authors: Yessi Nasia Ulfia, Fitri Indah Puspitaningsih, Fesa Putra Kristanto

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Yessi Nasia Ulfia: Politeknik Industri Furnitur dan Pengolahan Kayu
Fitri Indah Puspitaningsih: Politeknik Industri Furnitur dan Pengolahan Kayu
Fesa Putra Kristanto: Politeknik Industri Furnitur dan Pengolahan Kayu
Pages: 363-375
DOI:  10.35870/jemsi.v9i2.1029
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