Published: 2026-08-01
Pengaruh Work-Life Balance dan Dukungan Organisasi Terhadap Tingkat Burnout Pada Karyawan Dengan Sistem Kerja Hybrid di Kota Semarang
DOI: 10.35870/jemsi.v12i4.6725
Serhemia Rahayu, Suparmi Suparmi, Tri Widayati, Amsar Amsar
- Serhemia Rahayu: Universitas 17 Agustus 1945 Semarang
- Suparmi Suparmi: Universitas 17 Agustus 1945 Semarang
- Tri Widayati: Universitas 17 Agustus 1945 Semarang
- Amsar Amsar: Universitas 17 Agustus 1945 Semarang
Article Metrics
- Scopus Citations
- Google Scholar
- Crossref Citations
- Semantic Scholar
- DataCite Metrics
-
If the link doesn't work, copy the DOI or article title for manual search (API Maintenance).
Abstract
The transformation of work systems in the post-pandemic era has encouraged organizations to adopt hybrid working arrangements that may influence employees’ psychological well-being. One of the most prominent consequences is the heightened risk of burnout resulting from an imbalance between professional responsibilities and personal life roles. This study aims to analyze the effect of work-life balance and organizational support on burnout levels among employees working under a hybrid work system in Semarang City. A quantitative approach with an explanatory research design was employed. The study involved 100 respondents determined using the Lemeshow formula and selected through purposive sampling techniques. Data were collected through structured questionnaires and analyzed using multiple linear regression analysis. The findings indicate that work-life balance has a negative and statistically significant effect on burnout, indicating that better work-life balance is associated with lower levels of employee burnout. Organizational support also demonstrates a negative and significant influence on burnout. These results highlight the importance of work-life balance and organizational support in reducing employee burnout within hybrid work systems.
Keywords
Work-life Balance; Organizational Support; Burnout; Hybrid Work System
Peer Review Process
This article has undergone a double-blind peer review process to ensure quality and impartiality.
Indexing Information
Discover where this journal is indexed at our indexing page.
Open Science Badges
This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges.
How to Cite
Article Information
This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 12 No. 4 (2026)
-
Section: Articles
-
Published: 2026-08-01
-
License: CC BY 4.0
-
Copyright: © 2026 Authors
-
DOI: 10.35870/jemsi.v12i4.6725
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.
Serhemia Rahayu, Universitas 17 Agustus 1945 Semarang
Program Studi Manajemen, Fakultas Ekonomika dan Bisnis, Universitas 17 Agustus 1945 Semarang, Semarang, Indonesia.
Suparmi Suparmi, Universitas 17 Agustus 1945 Semarang
Program Studi Manajemen, Fakultas Ekonomika dan Bisnis, Universitas 17 Agustus 1945 Semarang, Semarang, Indonesia.
Tri Widayati, Universitas 17 Agustus 1945 Semarang
Program Studi Manajemen, Fakultas Ekonomika dan Bisnis, Universitas 17 Agustus 1945 Semarang, Semarang, Indonesia.
-
Abraham, A., & Philip, M. (2025). A study on work-life balance of corporate employees. International Journal for Multidisciplinary Research, 7(2), 1–5. https://doi.org/10.36948/ijfmr.2025.v07i02.43280.
-
Adiawaty, S., & Cahyono, M. Y. M. (2024). Burnout and work-life balance: Addressing gender disparities and institutional support. Sinergi International Journal of Psychology, 2(1), 53–65. https://doi.org/10.61194/psychology.v2i1.519.
-
Bisariya, R. S. (2025). Work-life balance and employee well-being: An empirical study among working professionals. International Journal of Scientific Research in Engineering and Management, 09(04), 1–9. https://doi.org/10.55041/IJSREM46622.
-
Candra, C., & Sabtohadi, J. (2025). The future of work: Exploring the impact of remote and hybrid work models on employee productivity and well-being. Brilliant International Journal of Management and Tourism, 5(2), 271–283. https://doi.org/10.55606/bijmt.v5i2.4724.
-
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499.
-
Desnithalia, F. A., & Purba, H. P. (2021). Pengaruh work life balance dan fear of COVID-19 terhadap burnout pada perawat rumah sakit. Buletin Riset Psikologi dan Kesehatan Mental (BRPKM), 1(2), 1141–1151. https://doi.org/10.20473/brpkm.v1i2.28580.
-
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500.
-
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond work and family: A measure of work/nonwork interference and enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737.
-
-
Guest, D. E. (2002). Perspectives on the study of work-life balance. Social Science Information, 41(2), 255–279. https://doi.org/10.1177/0539018402041002005.
-
Kalliath, T., & Brough, P. (2008). Work–life balance: A review of the meaning of the balance construct. Journal of Management & Organization, 14(3), 323–327. https://doi.org/10.5172/jmo.837.14.3.323.
-
Karina, T. A., Suroso, & Niken Titi Pratitis. (2025). Relationship between work-life balance, role ambiguity, and burnout in generation Z. Journal of Scientific Research, Education, and Technology (JSRET), 4(1), 647–659. https://doi.org/10.58526/jsret.v4i1.726.
-
Krismanto, D., Saluy, A. B., & Perkasa, D. H. (2025). A literature review on the impact of perceived organizational support on work meaningfulness, engagement, and perceived stress. Jurnal Fokus Manajemen, 5(2), 281–292. https://doi.org/10.37676/jfm.v5i2.8411.
-
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554.
-
Maghfira, N. A., Suyasa, P. T. Y. S., & Budiana, I. M. (2025). Work-life balance, job demands, and burnout. Jurnal Locus Penelitian dan Pengabdian, 4(8), 4725–7435. https://doi.org/10.58344/locus.v4i8.4195.
-
Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103–111. https://doi.org/10.1002/wps.20311.
-
Maslach, C., & Leiter, M. P. (2022). The burnout challenge. Harvard University Press. https://doi.org/10.2307/j.ctv30hx4qc.
-
Md Shah, S., Noranee, S., Munir, Z. A., Noranee, S., Shahruddin, S., & Mujanah, S. (2024). The influence of work-life balance, workload, and work environment on burnout among teachers in Melaka Tengah District, Malaysia. Information Management and Business Review, 16(1(I)S), 137–152. https://doi.org/10.22610/imbr.v16i1(I)S.3736.
-
Moustafa, M. A., Elrayah, M., Aljoghaiman, A., Hasanein, A. M., & Ali, M. A. S. (2024). How does sustainable organizational support affect job burnout in the hospitality sector? The mediating role of psychological capital. Sustainability, 16(2), 1–14. https://doi.org/10.3390/su16020840.
-
Nandhini, R., & Sankar Ganesh, R. (2025). The psychological benefits of workplace flexibility on employee well-being. Shanlax International Journal of Management, 12(4), 66–71. https://doi.org/10.34293/management.v12i4.8792.
-
Norhisyam, N. F. F. (2025). Work life balance and workload in contributing to employee burnout. Forum Komunikasi, 20(1), 19–31. https://doi.org/10.24191/FK.V20i1.2025_02.
-
Nur Aisah, T., Widhiandono, H., Kharismasyah, A. Y., & Zamakhsyari, L. (2025). The influence of organizational commitment and organizational support on organizational citizenship behavior mediated by job satisfaction. Asian Journal of Management Analytics, 4(3), 1131–1150. https://doi.org/10.55927/ajma.v4i3.14943.
-
Pawar, S., Desai, R., Channal, G., & Muktamath, V. (2024). Diverse challenges encountered by work from home employees. International Journal of Agriculture Extension and Social Development, 7(1), 511–515. https://doi.org/10.33545/26180723.2024.v7.i1f.231.
-
Ratnawati, S., Widayanti, I., & Ashari Nur, S. (2025). Realising inclusive human resource management: The role of organizational culture and gender in enhancing well-being and reducing stress. Jurnal Aplikasi Manajemen, 23(1), 175–191. https://doi.org/10.21776/ub.jam.2025.023.1.10.
-
Riyono, B., & Rezki, G. (2022). Burnout among working mothers: The role of work-life balance and perceived organizational support. Humanitas: Indonesian Psychological Journal, 109–121. https://doi.org/10.26555/humanitas.v19i2.31.
-
Rosiyanti, P., & Bengu, H. (2024). Implementation of work stress management in improving employee well-being in a dynamic work environment: A study of Bank Eka Liwa. Proceedings of the International Students Conference of Economics and Business Excellence, 1*(1), 653–661. https://doi.org/10.33830/iscebe.v1i1.3675.
-
Setyaningsih, S. H., & Satwika, P. A. (2024). Fleksibilitas dan burnout karyawan pasca pandemi COVID-19: Menguji peran mediasi keseimbangan kehidupan kerja. Persona: Jurnal Psikologi Indonesia, 13(1), 154–172. https://doi.org/10.30996/persona.v13i1.10075.
-
-
Syarifudin, A. (2024). Blurred boundaries: Maintaining work-life balance in the gig economy. Journal of Sumatera Sociological Indicators, 3(2), 325–332. https://doi.org/10.32734/jssi.v3i2.18730.
-
Ubas, M. (2025). Burnout, organizational support, and work-life balance among the Abu Dhabi Filipino nurses. Psychology and Education: A Multidisciplinary Journal, 42(6), 824–838. https://doi.org/10.70838/pemj.420603.
-
Yokoyama, K., Nakata, A., Kannari, Y., Nickel, F., Deci, N., Krause, A., & Dettmers, J. (2022). Burnout and poor perceived health in flexible working time in Japanese employees: The role of self-endangering behavior in relation to workaholism, work engagement, and job stressors. Industrial Health, 60(4), 2022–0063. https://doi.org/10.2486/indhealth.2022-0063.

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.