Published: 2024-10-01

Pengaruh Dimensi Emotional Interaction terhadap Purchase Intention dengan Perceived Usefulness sebagai Variabel Intervening pada Produk Skincare Lokal di Social Commerce TikTok

DOI: 10.35870/emt.v8i4.2981

Afitrotul Akmalia, Ratna Listiana Dewanti
  • Afitrotul Akmalia: Universitas Teknologi Yogyakarta ROR
  • Ratna Listiana Dewanti: Universitas Teknologi Yogyakarta ROR
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Abstract

This study aims to analyze the effect of emotional interaction dimensions on purchase intention and perceived usefulness as an intervening variable in local skincare products on TikTok social commerce. The sampling technique used in this study was purposive sampling. With a total of 100 respondents (27 men and 73 women), the population of this study consisted of students in the Special Region of Yogyakarta who bought local skincare products on TikTok. Primary data in this study were collected using a questionnaire method via Google Form, which has been tested for validity and reliability. In this study, SmartPls version 4 software was used as an analytical tool to test both the outer model and the inner model. The results showed that familiarity and intimacy have a positive and significant effect on purchase intention, familiarity and intimacy have a positive and significant effect on perceived usefulness, perceived usefulness has a positive and significant effect on purchase intention, and there is an indirect effect of familiarity and intimacy on purchase intention mediated by perceived usefulness.

Keywords

Emotional Interaction; Purchase Intention; Perceived Usefulness; Social Commerce Tiktok; Skincare Lokal

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How to Cite

Akmalia, A., & Dewanti, R. L. (2024). Pengaruh Dimensi Emotional Interaction terhadap Purchase Intention dengan Perceived Usefulness sebagai Variabel Intervening pada Produk Skincare Lokal di Social Commerce TikTok. Jurnal EMT KITA, 8(4), 1423-1430. https://doi.org/10.35870/emt.v8i4.2981
Article Information

This article has been peer-reviewed and published in the Jurnal EMT KITA. The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 8 No. 4 (2024)

  • Section: Articles

  • Published: 2024-10-01

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Author Biographies
Afitrotul Akmalia, Universitas Teknologi Yogyakarta
Google Scholar ResearchGate ORCID

Program Studi Manajemen, Fakultas Bisnis dan Humaniora, Universitas Teknologi Yogyakarta, Kota Sleman, Daerah Istimewa Yogyakarta, Indonesia.

Ratna Listiana Dewanti, Universitas Teknologi Yogyakarta
Google Scholar ResearchGate ORCID

Program Studi Manajemen, Fakultas Bisnis dan Humaniora, Universitas Teknologi Yogyakarta, Kota Sleman, Daerah Istimewa Yogyakarta, Indonesia.

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