Analisis Kepuasan Kerja, Passion Kerja, dan Motivasi Kerja terhadap Intensi Bertahan Karyawan pada PT Ciputra Residence (Studi Kasus Citra Maja City)

Authors

  • Rapli Humaedi Universitas Ciputra
  • Dewi Mustikasari Immanuel Universitas Ciputra

DOI:

https://doi.org/10.35870/jemsi.v12i5.6886

Keywords:

Job Satisfaction, Work Passion, Work Motivation, Intention to Stay, Property Sector

Abstract

This study aims to analyze the influence of job satisfaction, work passion, and work motivation on employees’ intention to stay at PT Ciputra Residence (Case Study of Citra Maja City). The property sector, characterized by high sales targets and fluctuating market dynamics, requires companies to maintain workforce stability in order to ensure organizational sustainability. This research employed a quantitative approach using a survey method involving 90 permanent employees through a saturated sampling technique. The research instruments were measured using a 5-point Likert scale and analyzed through validity and reliability tests, classical assumption tests, and multiple linear regression using SPSS. The results indicate that job satisfaction, work passion, and work motivation have both partial and simultaneous positive and significant effects on employees’ intention to stay. Partially, work motivation has the most dominant influence (β = 0.561; t = 9.226; p < 0.05), followed by job satisfaction (β = 0.390; t = 6.386; p < 0.05) and work passion (β = 0.287; t = 4.701; p < 0.05). Simultaneously, the three independent variables significantly influence intention to stay (F = 64.450; p < 0.05), with a coefficient of determination (R²) of 0.692, indicating that 69.2% of the variance in intention to stay can be explained by these variables, while the remaining 30.8% is influenced by other factors outside the research model. These findings highlight that enhancing job satisfaction, strengthening work passion, and effectively managing work motivation are crucial strategies for maintaining workforce stability and reducing turnover potential in the property sector.

Downloads

Download data is not yet available.

Author Biographies

  • Rapli Humaedi, Universitas Ciputra

    Management Program, Faculty of International Business Management, Universitas Ciputra, Surabaya, Indonesia.

  • Dewi Mustikasari Immanuel, Universitas Ciputra

    Management Program, Faculty of International Business Management, Universitas Ciputra, Surabaya, Indonesia.

References

Amrina, F. I., & Primandhana, W. P. (2022). Analisis pengaruh perkembangan teknologi informasi dan komunikasi serta pendidikan terhadap pertumbuhan ekonomi. Forum Ekonomi, 24(2), 483–487. https://doi.org/10.30872/jfor.v24i2.10885.

Azura, C., Wirawan Irawanto, D., & Susilowati, C. (2023). The role of job satisfaction in mediating the effect of transactional leadership and organizational commitment on intention to stay. International Journal of Research in Business and Social Science, 12(9), 218–228. https://doi.org/10.20525/ijrbs.v12i9.3019.

Cabrita, C., & Duarte, A. P. (2023). Passionately demanding: Work passion’s role in the relationship between work demands and affective well-being at work. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1053455.

Christian, M. B., & Widhianto, C. W. (2021). Analisis faktor-faktor yang mempengaruhi niat untuk bertahan pekerja perempuan dalam sektor formal. Journal of Business & Applied Management, 14(2), 127. https://doi.org/10.30813/jbam.v14i2.2876.

Ezcurra-Zavaleta, G. A., Montealegre, A. A. R., Saavedra-López, M. A., Calle-Ramírez, X. M., & Hernández, R. M. (2023). Job satisfaction of public workers in northern Peru during the COVID-19 pandemic. Journal of Law and Sustainable Development, 11(1), e0269. https://doi.org/10.37497/sdgs.v11i1.269.

Fadhlan, D. Y. (2025, September 23). Jadi tulang punggung ekonomi, industri properti serap 14 juta tenaga kerja per tahun. MetroNews.

Faizan, M., Yousaf, A., & Khan, S. M. (2025). Psychological contract breach and its consequences on employee turnover intentions, job satisfaction, and organizational commitment: Insights from human resource management and workplace psychology. Inverge Journal of Social Sciences, 4(3), 262–273. https://doi.org/10.63544/ijss.v4i3.164.

Fernet, C., Trépanier, S.-G., Austin, S., Peterson, C., & Vallerand, R. J. (2025). Can obsessive passion facilitate responses to job characteristics and help prevent psychological distress and turnover intention? A moderated mediation model. Journal of Managerial Psychology, 40(8).

Geng, R., Xiu-lin, G., & Geng, S. (2025). Identifying key antecedents of quiet quitting among nurses: A cross‐profession meta‐analytic review. Journal of Advanced Nursing, 82(1), 913–933. https://doi.org/10.1111/jan.16934.

Habibi, H., Junaedi, A. T., Sudarno, S., Rahman, S., & Momin, M. (2022). Organizational commitment, job satisfaction, and locus of control on employee turnover intention and performance at PT. Sekarbumi Alam Lestari. Journal of Applied Business and Technology, 3(2), 177–192. https://doi.org/10.35145/jabt.v3i2.102.

Hoque, M., & Tshutsha, N. (2021). Exploring factors affecting the attraction and retention of academic employees at the Durban University of Technology. International Journal of Service Science Management, Engineering and Technology, 13(1), 1–12. https://doi.org/10.4018/ijssmet.290332.

Hutasoit, M., Siregar, L. F., Hidayat, M. F., Syahrulli, M. D., Silitonga, S., & Karisman, S. (2024). Optimalisasi strategi penjualan melalui penerapan total quality management pada UMKM Eito Japanese Curry. Jurnal Locus Penelitian dan Pengabdian, 3(6), 453–461. https://doi.org/10.58344/locus.v3i6.2683.

Indrana, Y., Singandaru, A. B., & Hulfa, I. (2025). Penggunaan teknologi digital untuk meningkatkan penjualan tiket di PT A&T Holidays Kota Mataram. Jurnal Ilmiah Hospitality, 14(1), 469–470. https://doi.org/10.47492/jih.v14i1.3821.

Iswati, N., & Rustam, T. A. (2022). Pengaruh potongan harga, promosi penjualan, dan kualitas pelayanan terhadap kepuasan konsumen pada Guardian Grand. Jurnal Ekuivalensi, 8(1), 68–79. https://doi.org/10.51158/ekuivalensi.v8i1.652.

Jain, K. A., Khanna, P. P., & Sukhija, M. M. (2025). Decoding motivation: An empirical analysis of factors driving employee engagement. International Research Journal on Advanced Engineering and Management (IRJAEM), 3(02), 137–143. https://doi.org/10.47392/irjaem.2025.0024.

Kusumaningtyas, A. E., Susanto, I., & Fathoni, M. Y. (2022). Perumusan strategi bisnis menggunakan metode SWOT dan QSPM dalam bisnis outlet Think Top Drink. Jurnal Tren Bisnis Global, 2(2), 1–10. https://doi.org/10.38101/jtbg.v2i2.560.

Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57–72.

Luthfiana, A., & Hazim. (2025). Hubungan kelekatan aman orang tua terhadap krisis seperempat kehidupan pemuda anggota Karang Taruna di Desa Siwalan Panji Sidoarjo. Jurnal Riset Ilmiah, 4(8), 1719–1731.

Malik, N. (2020). The influence of turnover factors toward employees’ intention to stay: A case study in Indonesian Islamic universities. Jurnal Teknik Industri, 21(1), 80–91. https://doi.org/10.22219/jtiumm.vol21.no1.80-91.

Markowitz, G. A. (2012). Faculty intent to stay and the perceived relationship with supervisor at a career-focused university (Doctoral dissertation). University of Miami.

Mensah, J. K., & Bawole, J. N. (2017). Person–job fit matters in parastatal institutions: Testing the mediating effect of person–job fit in the relationship between talent management and employee outcomes. International Review of Administrative Sciences, 86(3), 479–495. https://doi.org/10.1177/0020852317704501.

Murapi, I., et al. (2025). Pengaruh akuntabilitas dan transparansi terhadap pengelolaan dana desa dengan pendekatan deskriptif asosiatif. Journal of Information System, Applied, Management, Accounting and Research, 9(2), 723–736.

Mustafa, M., Ramos, H. M., & Zainal Badri, S. K. (2023). Determining nonfamily employees’ job satisfaction and turnover intentions: The roles of job autonomy and work passion. Journal of Family Business Management, 13(2), 387–411. https://doi.org/10.1108/JFBM-08-2020-0079.

Permatasari, B., & Fajrianthi, F. (2021). Pengaruh Grit dan Kepuasan Kerja terhadap Intensi Job Hopping pada Karyawan Generasi Milenial. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(1), 162–171. https://doi.org/10.20473/brpkm.v1i1.24815.

Pithaloka, D. A., & Ardiyanti, N. (2024). The effect of perceived organizational support on intention to stay mediated by employee engagement and job satisfaction. Jurnal Aplikasi Manajemen, 22(2), 476–491. https://doi.org/10.21776/ub.jam.2024.022.02.13.

Porkodi, S., Rajeswari, V., Mazumder, Z., & Jahan, U. (2025). Talent management and retention strategies for building a highly skilled workforce in Oman: A meta-analysis. Human Systems Management, 44(6), 945–965. https://doi.org/10.1177/01672533251344545.

Price, J. L., & Mueller, C. W. (1981). A causal model of turnover for nurses. Academy of Management Journal, 24(3), 543–565.

Putra, A. P., Kusnanto, K., & Yuwono, S. R. (2020). Effects of job satisfaction and organizational commitment on nurse retention: A systematic review. Indonesian Nursing Journal of Education and Clinic (Injec), 5(2), 197. https://doi.org/10.24990/injec.v5i2.319.

Rita, M., Payangan, O. R., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership, and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964. https://doi.org/10.1108/IJLMA-03-2017-0026.

Rosminawati, R., Hayati, S., & Nurhikmah, N. (2023). Pengaruh stres kerja terhadap intensi turnover pada PT. X cabang Makassar. Jurnal Psikologi Karakter, 3(2), 494–498. https://doi.org/10.56326/jpk.v3i2.2527.

Sapar, L. C., & Oducado, R. M. (2021). Revisiting job satisfaction and intention to stay: A cross-sectional study among hospital nurses in the Philippines. Nurse Media Journal of Nursing, 11(2), 133–143. https://doi.org/10.14710/nmjn.v11i2.36557.

Setiawan, A. D., Yamani, A. Z., & Winati, F. D. (2022). Pengukuran kepuasan konsumen menggunakan customer satisfaction index (CSI) dan importance performance analysis (IPA). Jurnal Teknologi dan Manajemen Industri Terapan, 1(4), 286–295. https://doi.org/10.55826/tmit.v1i4.62.

Sholihah, S. M., et al. (2023). Konsep uji asumsi klasik pada regresi linier berganda. Jurnal Riset Akuntansi Soedirman (JRAS), 2(2), 102–110.

Stefanya, Y., & Winarto, J. (2024). Jurnal Informatika Ekonomi Bisnis Pengaruh motivasi dan lingkungan kerja terhadap turnover intention pada generasi milenial. 6(4), 10–12. https://doi.org/10.37034/infeb.v6i4.1044.

Subhaktiyasa, P. G. (2024). Evaluasi validitas dan reliabilitas instrumen penelitian kuantitatif: Sebuah studi pustaka. Journal of Education Research, 5(4), 5599–5609. https://doi.org/10.37985/jer.v5i4.1747.

Downloads

Published

2026-10-01

How to Cite

Humaedi, R., & Immanuel, D. M. (2026). Analisis Kepuasan Kerja, Passion Kerja, dan Motivasi Kerja terhadap Intensi Bertahan Karyawan pada PT Ciputra Residence (Studi Kasus Citra Maja City). JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 12(5), 4394-4410. https://doi.org/10.35870/jemsi.v12i5.6886

Most read articles by the same author(s)