Published: 2026-06-01

Determinan Intention To Stay yang Dimediasi Organizational Commitment Pada Karyawan E-Commerce di DKI Jakarta

DOI: 10.35870/jemsi.v12i3.6342

Ahmad Hilalluddin, Justine Tanuwijaya
  • Ahmad Hilalluddin: Universitas Trisakti
  • Justine Tanuwijaya: Universitas Trisakti
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Abstract

The high turnover rate in the e-commerce industry requires companies to have effective strategies for employee retention. This study aims to analyze the influence of talent management practices, workplace flexibility, and ethical leadership on employee intention to stay, with organizational commitment as a mediating variable. The study used a quantitative approach through a survey method of 230 e-commerce employees domiciled in DKI Jakarta. Data analysis was conducted using Structural Equation Modeling (SEM) with the help of AMOS software. The results showed that talent management practices did not have a positive effect on intention to stay, but did have a positive effect on organizational commitment. Workplace flexibility did not have a positive effect on either intention to stay or organizational commitment. Conversely, ethical leadership had a positive effect on intention to stay and organizational commitment. In addition, organizational commitment was proven to have a positive effect on intention to stay. The results of the mediation test showed that organizational commitment was able to mediate the influence of talent management practices and ethical leadership on intention to stay, but did not mediate the effect of workplace flexibility. This study concluded that strengthening talent management and ethical leadership are key factors in increasing employee commitment and sustainability in the e-commerce industry.

Keywords

Talent Management Practices; Workplace Flexibility; Ethical Leadership; Organizational Commitment; Intention to Stay

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How to Cite

Hilalluddin, A., & Tanuwijaya, J. (2026). Determinan Intention To Stay yang Dimediasi Organizational Commitment Pada Karyawan E-Commerce di DKI Jakarta. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 12(3), 2162-2173. https://doi.org/10.35870/jemsi.v12i3.6342
Article Information

This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 12 No. 3 (2026)

  • Section: Articles

  • Published: 2026-06-01

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Author Biographies
Ahmad Hilalluddin, Universitas Trisakti
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Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Indonesia.

Justine Tanuwijaya, Universitas Trisakti
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Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Indonesia.

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