Ni Nyoman Wulan Antari
- Ni Nyoman Wulan Antari: ITB STIKOM BALI
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Abstract
In the world economy, market gyrations have an important role in the economic cycle.This is not without reason, the basis of the statement can be created as the market was the meeting of producers, sellers and consumers ( buyers ) this meeting based on the needs of the community for the fulfillment of food as one of meeting the needs of the economy.The object and the subject of study the market kertha established in 2003 by the village and shadow of customary tanjung bungkak denpasar, presently the market located in prof kertha road area.A good idea.Engineering data collection was conducted using interviews and documentation. This study using 30 the informants.The quality of service to customers is very considered important by the kertha market.Thus, superintendent, managers and market pedangan kertha committed to provide optimal service needs of their customers.Two things that should be a commitment to, and the traders in maintaining and improving the quality of service to customers like / provides access to opportunity of the managements and traders to access a manner to give good quality of service for customers and the quality of the services provided by a proctor, the good and traders to subscribers.
Keywords
Human resource development; service quality; customer
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This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 10 No. 4 (2024)
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Section: Articles
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Published: 2024-08-01
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License: CC BY 4.0
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Copyright: © 2024 Authors
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DOI: 10.35870/jemsi.v10i4.2856
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No author biographies available.
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Drs. Eris Yustiono, M.Sc., Pengembangan SDM (Bagian Pertama), lihat pada: http://www.stialanbandung.ac.id/index.php?option=com_content&view=article&id=389:pengembang an-sdm-bagianpertama&catid=12:artikel&Itemid=85
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Syachrumsyah Asri, 2015 JURNAL APLIKASI MANAJEMEN Pengembangan Sumberdaya Manusia dalam Meningkatkan Kualitas Pelayanan dan Kepuasan Pelanggan (Studi pada Aparatur Pemerintah Provinsi Kalimantan Timur). https://jurnaljam.ub.ac.id/index.php/jam/article/view/816/765Vitrawan Malik, Eka Indah Yuslistyari, 2017, Analisis Kualitas Pelayanan Pengelolaan Pasar Tradisional terhadap kepuasan pedagang dengan metode servqual Dan ipa. Jurnal INTECH Teknik Industri Universitas Serang Raya. https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/872/1453
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