Pengaruh Manajemen Pelayanan dan Produktivitas Kerja Pegawai Terhadap Akreditasi UPT Puskesmas Segala Mider Bandar Lampung
DOI:
https://doi.org/10.35870/emt.v7i4.1616Keywords:
Accreditation, Work Productivity, Service ManagementAbstract
This study aims to study the influence of labor productivity and service management on accreditation at UPT Puskesmas Sangat Mider Bandar Lampung. The method used in this study was a survey and descriptive quantitative analysis with the participation of 42 respondents. The results of the discussion show that the accreditation of All Mider Bandar Lampung Community Health Center has had a significant impact on the productivity of staff and public health service management. The conclusion of this article asserts that improving public health service policies in community health centers and increasing workforce productivity can contribute significantly to achieving accreditation outstanding.
Downloads
References
Ardansyah, A. (2018). Pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja karyawan pada pt. Sumber trada motor di bandar lampung. Penelitian Mandiri Universitas Bandar Lampung.
Ghozali, P. H. I. (2018). Aplikasi Analisis Multivariate dengan program IBM SPSS 25. Fakultas Ekonomika dan Bisnis Universitas Diponegoro Semarang.
Kartini, W. (2017). Pengaruh pelaksanaan kebijakan tentang puskesmas dan dukungan sarana prasarana terhadap manajemen pelayanan kesehatan untuk meningkatkan produktivitas kerja. Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara, 11(2), 146-156.
Peraturan Menteri Kesehatan RI No 43 tahun 2019. (2019). Peraturan Menteri Kesehatan RI No 43 tahun 2019 tentang Puskesmas. Peraturan Menteri Kesehatan RI No 43 Tahun 2019 Tentang Puskesmas, Nomor 65(879), 2004–2006.
Reganata, G. P., & Wirajaya, M. K. M. (2020). Akreditasi Puskesmas Sebagai Intervening Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien. Bali Health Journal, 4(2), 89-97.
sahuri, C. (2017). Manajemen Pelayanan Publik. https://www.academia.edu/17774020/MANAJEMEN_PELAYANAN_PUB%0ALIK
Sedarmayanti. (2018). Sumber daya manusia dan produktivitas kerja. Mandar maju.
Setiawan, P. (2021). Pengertian POAC – Planning, Organizing, Actuating, Controlling, Manfaat, Tujuan, Proses.
Sugiyono, P. D. (2018). Metode Penelitian Pendidikan (Pendekaan Kuantitatif, Kualitatif R&D) (Alfabeta).
Terry, G. R., & Rue, L. (2019). Dasar Dasar Manajemen (B. sari Fatmawati (ed.); Revisi). Bumi Aksara.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Vina Oktalisya, Ardansyah
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.
