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• What Booster Customer Advocacy?: The Mediating Role Of Customer Satisfaction In Fore Coffee Indonesia

  Doflin Sen, Juniwati Juniwati, Bintoro Bagus Purmono, Nur Afifah, Harry Setiawan

  2271-2283

  2026-06-01

• Analysis Of The Influence Of Customer Satisfaction, Customer Value And Service Quality On Customer Loyalty Of State-Owned Bank In Indonesia

  Zunan Setiawan, Donny Dharmawan, Loso Judijanto, Ita Nurcholifah, Suryani

  2573-2580

  2023-12-01

• The Influence of Service Quality, Customer Value and Customer Expectations on Customer Satisfaction of Commuter Line Train Services

  Ratnawita Ratnawita, Bord Nandre Aprila, Abdurohim, Eki Candra, Tengku Kespandiar

  322-326

  2023-04-01

• The Effect Of Customer Experience On Repurchase Intention With Customer Engagement As An Intervening Variable

  Lia Novita Sari, Sri Padmantyo

  514-522

  2023-04-01

• Factor Service Quality, Harga dan Customer Satisfaction Terhadap Loyalitas Pelanggan (Studi Kasus Pada Balicosy Villa Legian Bali)

  Ni Komang Ayu, I Ketut Selamet, Ida Ayu Putu Santi Purnamawati

  3039-3047

  2026-06-01

• Customer value Dan Customer Experience Terhadap Customer satisfaction

  Andria Ningsih, Rika Novita Sari

  2171-2178

  2024-06-01

• The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services

  I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita

  285-289

  2023-04-01

• Pengaruh Perceived Value Terhadap Revisit Intention dengan Customer Satisfaction dan Customer Trust Sebagai Variabel Mediasi Pada Restoran Hotel Bintang 5 di Surabaya

  Diva Liliani, Agustinus Nugroho, Thomas Stefanus Kaihatu

  2049-2061

  2025-08-01

• The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers

  Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi

  1724-1728

  2023-10-01

• The Role of Customer Satisfaction and Brand Image on Customer Loyalty of Cellular Telecommunication Operator Company

  Sherry Adelia, Miranti Pradipta Utami, Sarwo Eddy Wibowo, Ratnawita, Sudianto

  405-410

  2023-04-01

• Pengaruh Citra Merek, Kepuasan dan Kualitas Produk Terhadap Loyalitas Pelanggan Pada Lazada di Kota Batam

  Siti Jamaliyah, Nur Elfi Husda

  1880-1889

  2026-04-01

• The Influence Of Customer Value, Customer Trust And Electronic Service Quality On Customer Satisfaction Of Traveloka

  Yusi Faizathul Octavia, Luh Komang Candra Dewi, Donny Dharmawan, Silvia Ekasari, Hery Erdi

  283-288

  2024-02-01

• The Effect of Perceived Value Using the Gamification Program on Customer Loyalty through Customer Satisfaction as an Intervening Variable (Study on Dana E-Wallet Application Users)

  Chandra Deri Andika, Mahrinasari, Dwi Asri Siti Ambarwati

  1679-1690

  2023-08-10

• Pengaruh Content Marketing, Online Customer Review, dan Online Customer Rating Terhadap Keputusan Pembelian Produk Paddy di Tiktok Shop

  Tsara Khalistha Ramadillah, Dadan Abdul Aziz Mubarok

  802-811

  2025-04-01

• Pengaruh Kualitas Pelayanan, Customer Experience, dan Harga Terhadap Kepuasan Pelanggan Kereta Api Turangga di Kota Bandung (Studi PT KAI DAOP 2 Bandung)

  Meike Inka, Dadan Abdul Aziz Mubarok, Riyandi Nur Sumawidjaja

  2715-2726

  2025-08-01

• Pengaruh Customer Satisfaction dan E-Service Quality Terhadap Customer Loyalty Pada Pengguna Lazada

  Karina Febriyanti, Dadan Abdul Aziz Mubarok, Nunung Ayu Sofiati

  984-997

  2025-04-01

• Pengaruh Kemudahan Penggunaan, Kepercayaan, dan Kepuasan Terhadap Loyalitas Pelanggan Maxim di Kota Batam

  Chelsea Amelia, Suhardi Suhardi

  1478-1490

  2026-04-01

• Analysis of the Influence of Service Performance, Customer Relationship Marketing and Product Innovation on Customer Loyalty of Sharia Bank

  Syahribulan Syahribulan, Syamsinar, Esti Nur Wakhidah, Prety Diawati, Sukriyadi

  416-420

  2023-04-01

• Pengaruh Digital Content Marketing Terhadap Loyalitas Pelanggan Melalui Behavioral Engagement, Brand Trust, Brand Attachment Pada Generasi Z

  Ernawan Dwi Hanartyo, Indah Nurhasan

  3598-3609

  2026-08-01

• Pengaruh Kualitas Produk, Pengalaman Pelanggan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan (Studi Pada Pelanggan Marketplace Shopee Di Kota Bandung)

  Sri Meilani, Arie Hendra Saputro

  16-31

  2025-02-01

• Persona-Based Segmentation: Customer Data Mapping as the Foundation of Corporate Marketing Strategy (Case Study on Scarlett Whitening)

  Ahmad Syawaldi Afwan, Dinda Ayu Pradina, Yuni Kurniawati, Jerry Heikal

  750-757

  2024-02-01

• Customer Satisfaction Memediasi Pengaruh Brand Image dan Perceive Value Terhadap Niat Beli Kembali (Studi Kasus Konsumen Vape di Kota Semarang)

  Adhitya Bagus Saputra, Basiya Basiya

  5014-5025

  2025-12-01

• Analisis Strategi Penerapan Customer Relationship Management Dalam Meningkatkan Kepuasan Pelanggan di Adorable Projects Cimahi

  Rati Kamelia Ismiati, Wardana Wardana

  5499-5508

  2025-12-01

• Analysis of The Influence of Customer Satisfaction, Experiental Marketing and Product Quality on Loyalty of Uniqlo Customers

  Anton Yuliansyah, Silvia Ekasari, Endang Meliani, Hery Purnomo, Musran Munizu

  1991-1995

  2023-10-01

• Pengaruh Customer Relationship Management (CRM) dan Digital Marketing terhadap Customer Loyalty di Kopi Kenangan Garut

  Hilman Rismanto, Ghina Saqinah, Trifani Deska Ayu Lestari, Astrit Nurul Fazrin, Nur Afni Hasna Anisya

  3317-3324

  2026-08-01