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Keywords: "Service Quality and Consumer Satisfaction"

Pengaruh Harga, Promosi Penjualan dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Pada Mixue Ice Cream & Tea Kopo Soetta, Kota Bandung)

Authors: Sagina Suenti, Siti Sarah

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Sagina Suenti: Universitas Indonesia Membangun
Siti Sarah: Universitas Indonesia Membangun
Pages: 389-399
DOI:  10.35870/jemsi.v11i1.3671
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Pengaruh Kualitas Produk, Harga, dan Kualitas Pelayanan Terhadap Tingkat Kepuasan Konsumen Pengguna Shopee

Authors: Athaya Zahara Tabina, Siti Sarah

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Athaya Zahara Tabina: Universitas Indonesia Membangun
Siti Sarah: Universitas Indonesia Membangun
Pages: 499-511
DOI:  10.35870/jemsi.v11i1.3728
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The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers

Authors: Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi

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Frans Sudirjo: Universitas 17 Agustus 1945 Semarang
Vivid Violin: Politeknik Maritim AMI Makassar
Akmal Abdullah: Politeknik Pertanian Negeri Pangkep
Ifadhila: Politeknik Pertanian Negeri Pangkajene
Muhammad Subhan Iswahyudi: ICTCS-Indonesian Center for Team Coaching Studies
Pages: 1724-1728
DOI:  10.35870/jemsi.v9i5.1473
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Pengaruh E-Service Quality, Kualitas Layanan Logistik, Kesadaran Merek, Kepercayaan, dan Kepuasan terhadap Loyalitas Pelanggan pada Aplikasi Shopee (Studi Pada Mahasiswa Universitas Muhammadiyah Purwokerto)

Authors: Fadila Saputri, Dian Widyaningtyas, Akhmad Darmawan, M. Agung Miftahuddin

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Fadila Saputri: Universitas Muhammadiyah Purwokerto
Dian Widyaningtyas: Universitas Muhammadiyah Purwokerto
Akhmad Darmawan: Universitas Muhammadiyah Purwokerto
M. Agung Miftahuddin: Universitas Muhammadiyah Purwokerto
Pages: 1672-1688
DOI:  10.35870/jemsi.v12i2.6285
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Pengaruh Kualitas Produk, Harga dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Shop&Drive (Studi Cabang Mayor Oking, Bogor)

Authors: Israji, Dadan Abdul Aziz Mubarok, Andhika Mochamad Siddiq

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Israji: Universitas Indonesia Membangun
Dadan Abdul Aziz Mubarok: Universitas Indonesia Membangun
Andhika Mochamad Siddiq: Universitas Indonesia Membangun
Pages: 2636-2647
DOI:  10.35870/jemsi.v11i4.4426
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The Influence of Service Quality, Customer Value and Customer Expectations on Customer Satisfaction of Commuter Line Train Services

Authors: Ratnawita Ratnawita, Bord Nandre Aprila, Abdurohim, Eki Candra, Tengku Kespandiar

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Ratnawita Ratnawita: STIMA IMMI
Bord Nandre Aprila: IBT Pelita Indonesia
Abdurohim: Universitas Jendral Ahmad Yani
Eki Candra: IAI Diniyyah Pekanbaru
Tengku Kespandiar: Politeknik Negeri Bengkalis
Pages: 322-326
DOI:  10.35870/jemsi.v9i2.1035
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Pengaruh Sistem Pembayaran Berbasis QRIS dan Pelayanan Terhadap Keputusan Transaksi Konsumen: Studi Kasus Warung Rasbani Selong Lombok Timur

Authors: Zahratun Maulidiati, Muh. Rabbul Jalil, Muh. Khairul Fatihin

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Zahratun Maulidiati: Institut Agama Islam Hamzanwadi Pancor
Muh. Rabbul Jalil: Institut Agama Islam Hamzanwadi Pancor
Muh. Khairul Fatihin: Institut Agama Islam Hamzanwadi Pancor
Pages: 351-361
DOI:  10.35870/jemsi.v12i1.5752
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Pengaruh Kualitas Layanan dan Harga Terhadap Kepuasan Pelanggan Netflix di Indonesia

Authors: Deden Sukriyansyah, Arif Fadillah

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Deden Sukriyansyah: Universitas Singaperbangsa Karawang
Arif Fadillah: Universitas Singaperbangsa Karawang
Pages: 3111-3121
DOI:  10.35870/jemsi.v11i5.4520
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The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services

Authors: I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita

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I Wayan Gede Antok Setiawan Jodi: Universitas Mahasaraswati Denpasar
Sherry Adelia: Universitas Muhammadiyah
Khamaludin: Universitas Islam Syekh Yusu
Prety Diawati: Sekolah Vokasi-Universitas Logistik dan Bisnis Internasional
Ratnawita: STIMA IMM
Pages: 285-289
DOI:  10.35870/jemsi.v9i2.1018
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Pengaruh Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Konsumen di Lampros Gym Coffee

Authors: Aditya Ramadhan, Netti Nurlenawati, Dexi Triadinda

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Aditya Ramadhan: Universitas Buana Perjuangan Karawang
Netti Nurlenawati: Universitas Buana Perjuangan Karawang
Dexi Triadinda: Universitas Buana Perjuangan Karawang
Pages: 5435-5446
DOI:  10.35870/jemsi.v11i6.5205
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Menganalisi Daya Tarik Cafe Mbah Dharmo Ambarawa: Peran Harga, Promosi dan Kualitas Produk Dalam Keputusan Pembelian

Authors: Ari Saputra, Fajar Suryatama, M. Arif Rakhman

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Ari Saputra: Universitas Darul Ulum Islamic Center Sudirman Guppi (UNDARIS)
Fajar Suryatama: Universitas Darul Ulum Islamic Center Sudirman Guppi (UNDARIS)
M. Arif Rakhman: Universitas Darul Ulum Islamic Center Sudirman Guppi (UNDARIS)
Pages: 1104-1113
DOI:  10.35870/jemsi.v11i2.3980
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