Content Marketing, e-WOM, dan Brand Image Pengaruhnya terhadap Minat Beli Tucicakes
DOI:
https://doi.org/10.35870/jemsi.v12i3.6773Keywords:
Content Marketing, Electronic Word of Mouth (e-WOM), Brand Image, Purchase InterestAbstract
The digitalization era has shifted the role of social media to become a central axis in contemporary marketing practices. Social media no longer merely functions as a communication channel, but has become a strategic space that shapes public perceptions, interests, and consumption tendencies. This study aims to examine the extent to which content marketing, electronic word of mouth (e-WOM), and brand image influence consumer purchasing interest in Tucicakes products. The study subjects involved residents of South Denpasar aged at least 17 years who had been exposed to Tucicakes promotional content on social media and had purchasing experience. A total of 102 respondents were analyzed using a quantitative approach. Data processing was carried out through validity and reliability tests, classical assumptions, multiple linear regression analysis, and hypothesis testing with the F test and t test assisted by SPSS version 26. The research findings confirmed that these three variables have a positive and significant influence on purchasing interest, both simultaneously and partially.
Downloads
References
Adelia, R., & Cahya, S. B. (2023). Pengaruh content marketing dan brand image terhadap minat beli Mafia Gedang di Kota Surabaya. Jurnal Pendidikan Tata Niaga (JPTN), 11(3), 325–333. https://doi.org/10.26740/jptn.v11n3.p325-333.
Assauri, S. (2017). Manajemen pemasaran: Dasar, konsep, dan strategi.
Dauhan, G. I., & Langi, E. (2024). Social media influencer: The influence of followers’ purchase intention through online engagement and attitude. Binus Business Review, 15(1), 41–55. https://doi.org/10.21512/bbr.v15i1.10185.
Ferdinan Irawan, D., Ali, H., & Author, C. (2024). Pengaruh content marketing, kolaborasi brand, dan minat beli terhadap keputusan pembelian produk sepatu Aerostreet di Kranji Bekasi Barat. Jurnal Ilmu Multidisiplin, 3(2), 155–164.
Fitriah, S. S., Dharmawan, B., & Nurdiani, U. (2021). Study of forming factors electronic word of mouth (eWOM) and its influence on purchasing fruit products at Kojama Shop. Habitat, 32(3), 119–129. https://doi.org/10.21776/ub.habitat.2021.032.3.14.
Foroudi, P. (2018). Enhancing university brand image and reputation through customer value co-creation behaviour. https://doi.org/10.1016.
Geraldine, Y. M., & Susanti, A. (2021). Pengaruh merek, kualitas produk, media sosial, dan harga terhadap minat beli konsumen pada produk brand Wardah. Point, 3(1), 1–12.
Ghozali, A. (2021). Return on asset, intensitas modal, tax avoidance: Corporate governance sebagai variabel moderasi. Jurnal Literasi Akuntansi, 1(1), 1–13. https://doi.org/10.55587/jla.v1i1.8.
Hapsari, D. A., & Soebandhi, S. (2024). Pengaruh electronic word of mouth (E-WOM), brand ambassador, dan Korean wave terhadap minat beli produk Somethinc. Avesina, 16(1), 8–22. https://doi.org/10.36679/avesina.v16i1.2.
Hardiyanah, T., Hidayati, R., Nasution, A. H., Muslikh, M., & Marhamah, S. (2023). Pengaruh content marketing, sales promotion, personal selling, dan brand image terhadap minat beli. JAMER, 1(2), 75–92. https://doi.org/10.33476/jamer.v1i2.29.
Harry Sugih Anugrah, Millanyani, H., & Sudarawerti, G. (2024). Pengaruh electronic word of mouth melalui media sosial Instagram terhadap minat beli produk Scarlett. E-Bisnis, 17(2), 236–249. https://doi.org/10.51903/e-bisnis.v17i2.2071.
Haryono, R. (2022). Intensity, positive valence, negative valence, and content of electronic word of mouth influence online shopping intention. Jurnal Ekonomi Perusahaan, 29(2), 39–50. https://doi.org/10.46806/jep.v29i2.888.
Hernikasari, I., Ali, H., & Hadita, H. (2022). Model citra merek melalui kepuasan pelanggan Bear Brand. Jurnal Ilmu Manajemen Terapan, 3(3), 329–346. https://doi.org/10.31933/jimt.v3i3.837.
Husna, F., Maulina, E., & Hakim, R. M. A. (2024). Pengaruh brand image dan sales promotion terhadap keputusan pembelian. Jurnal Lentera Bisnis, 13(2), 902. https://doi.org/10.34127/jrlab.v13i2.1095.
Ismagilova, E., Slade, E. L., Rana, N. P., & Dwivedi, Y. K. (2017). Electronic word of mouth (eWOM) in the marketing context. Springer.
Joseph F. Hair Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Sugiyono. (2020). Metode penelitian kuantitatif, kualitatif, dan R&D.
Wardhana, H. W., Wahab, Z., & Shihab, M. S. (2021). Pengaruh electronic word of mouth dan celebrity endorsement terhadap minat beli. Coopetition, 12(3), 431–446.
Wjaya, G. P., & Yulita, H. (2022). Pengaruh konten marketing, e-WOM, dan citra merek di media sosial TikTok terhadap minat beli. Journal of Business & Applied Management, 15(2), 133. https://doi.org/10.30813/jbam.v15i2.3772.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Gusti Ayu Putu Rani Lokahita, I Ketut Selamet, I Putu Iwan Pramana Putra

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.