Pengaruh Beban Kerja dan Burnout Terhadap Kinerja Organisasi KPU di Provinsi Lampung
DOI:
https://doi.org/10.35870/jemsi.v12i3.6461Keywords:
Workload, Burnout, Organizational Performance, Public Sector, Slection CommissionAbstract
This study aims to analyze the effect of workload and burnout on organizational performance at the General Election Commission (KPU) of Lampung Province. The background of this research is based on the high work demands and organizational pressure that potentially affect employees’ psychological conditions and overall organizational performance. This research employed a quantitative approach with an associative method. Data were collected through questionnaires distributed to 29 employees of the KPU of Lampung Province selected using purposive sampling. Data analysis was conducted using multiple linear regression with the assistance of SPSS software. The results show that workload has a negative but not significant effect on organizational performance. Meanwhile, burnout has a negative and significant effect on organizational performance. Simultaneously, workload and burnout have a negative and significant effect on organizational performance. These findings indicate that work-related exhaustion plays a crucial role in reducing organizational effectiveness and productivity. Therefore, integrated management of workload and burnout prevention is essential to improve organizational performance. This study is expected to contribute to the development of human resource management practices in the public sector.
Downloads
References
Aditya, D., Claudia, M., & Dahniar. (2021). Pengaruh beban kerja dan kejenuhan kerja terhadap kinerja pegawai dengan komitmen organisasi sebagai variabel mediasi. JWM (Jurnal Wawasan Manajemen), 9(2), 89–98.
Aini, A. N., & Fauziah, G. (2024). Pengaruh stres kerja dan beban kerja terhadap kinerja karyawan di PT Adhya Graha Kencana Tangerang Banten. JIMAWA (Jurnal Ilmiah Mahasiswa), 4(1).
Alfajar, Y., & Hidayati, R. A. (2022). Dampak kelelahan mental (burnout) terhadap kinerja. Jurnal Mahasiswa Manajemen, 3(1), 16–24.
Alhassan, M. A., Alarabi, M. A., Alhassan, S. A., Albalawi, W. M., & Alrabiah, E. S. (2025). Prevalence of burnout and its risk and protective factors among healthcare workers in the Middle East, North Africa, and Turkey: A systematic review. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2025.1539105.
Arroisi, J., & Afifah, H. (2022). Sindrom burnout perspektif Herbert J. Freudenberger. Jurnal Psikologi, 5.
Awashreh, R., & AlGhunaimi, H. (2024). Navigating burnout in the public sector: Strategies for enhancing employee well-being and organizational performance. Evolutionary Studies in Imaginative Culture, 211–225. https://doi.org/10.70082/esiculture.vi.1855.
Bahwiyanti, J., & Azimi. (2023). Pengaruh burnout dan motivasi terhadap kinerja karyawan pada PT Pamapersada Nusantara Site Aria Kabupaten Tanah Bumbu. Jurnal Riset Inspirasi Manajemen dan Kewirausahaan, 7(2).
Bakker, A. B., & Demerouti, E. (2007). The job demands–resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115.
Barton, M. A., Lu, D. W., Reisdorff, E. J., Lall, M. D., Nelson, L. S., Johnston, M. M., & Bilimoria, K. Y. (2022). Reliability and validity support for an abbreviated Copenhagen Burnout Inventory. JACEP Open, 1–10. https://doi.org/10.1002/emp2.12797.
Billah, A. S., & Wahyuati, A. (2022). Pengaruh disiplin kerja, burnout, dan budaya organisasi terhadap kinerja karyawan CV Pangan Jaya. Jurnal Ilmu dan Riset Manajemen, 11(4).
Demerouti, E., Bakker, A. B., Schaufeli, W. B., & Nachreiner, F. (2001). The job demands–resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499.
Depari, B. Y., Rismayadi, B., & Pertiwi, W. (2024). Analysis of workload on employees in the United Nations and Political Agency (Bakesbangpol). Jurnal Administrasi Publik, 3(1), 22–33.
Edú-Valsania, S., Laguía, A., & Moriano, J. A. (2022). Burnout: A review of theory and measurement. International Journal of Environmental Research and Public Health, 19, 1780.
Fahrizi, A., & Ali, H. (2025). Pengaruh kepemimpinan strategis, budaya organisasi, dan inovasi terhadap kinerja organisasi. Jurnal Manajemen, 6(4), 252–260.
Febriana, A., & Kustini, K. (2022). Dampak kompensasi dan beban kerja terhadap loyalitas karyawan. Scientific Journal of Reflection, 5(3), 656–664.
Hamizar, A. (2020). Pengaruh beban kerja terhadap kinerja pegawai. AMAL: Journal of Islamic Economic and Business, 2(1). https://doi.org/10.33477/eksy.v2i01.1375.
Hamzali, S., & Arwin. (2022). Pengaruh pembelajaran organisasi dan inovasi organisasi terhadap kinerja organisasi. Jurnal Manajemen, 9(1).
Haqiqi, S. M., & Sukarno, G. (2025). The influence of talent management and knowledge management on teacher innovative performance. International Journal of Educational Research Excellence, 4(2), 756–763.
Hasanah, D. M., Damayanti, F. D., Fahlevi, M. Z., & Mu’alimin. (2025). Perencanaan dan peningkatan kinerja organisasi.
Hutasoit, H. E. C., & Hawignyo. (2023). Pengaruh burnout dan motivasi kerja terhadap kinerja karyawan outsourcing. Jurnal Ilmiah Wahana Pendidikan, 9(22), 502–510.
Kurnianto, P. D., et al. (2024). The impact of job stress management and emotional intelligence on employee performance. Journal of Management Studies, 1, 1–5.
Machmuda, I., & Irbayuni, S. (2025). Analisis pengaruh kompensasi dan burnout terhadap kinerja karyawan. Jurnal Lentera Bisnis, 14(3), 3484–3492.
Maslach, C., Jackson, S. E., & Leiter, M. (1997). Maslach Burnout Inventory manual. Consulting Psychologists Press.
Widianti, H., Harjanti, R. S., & Kamal, B. (2025). Enhancing organizational performance: The role of social rewards and participatory decision-making. Journal of Organizational Studies, 10, 167–175.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Kristina Uli Syahrani Br Sitorus, Khairudin Khairudin

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.