Published: 2026-02-01

Pengaruh  Kompetensi dan Kepemimpinan Terhadap Komitmen Organisasi Pegawai Samsat Kabupaten Pidie dan Pidie Jaya Dengan Kepuasan Kerja  Sebagai Variabel Mediasi

DOI: 10.35870/jemsi.v12i1.5549

Herryzal Herryzal, Cecep Yoto Haryoto
  • Herryzal Herryzal: Universitas Muhammadiyah Jakarta
  • Cecep Yoto Haryoto: Universitas Muhammadiyah Jakarta
Front Cover JEMSI Volume 12 Nomor 1 Februari 2026
Article Metrics
Share:

Abstract

This study investigates the influence of competence and leadership on organizational commitment, with job satisfaction serving as a mediating variable. The research was conducted among employees of SAMSAT agencies in Pidie and Pidie Jaya districts, involving 113 respondents from the Police and Jasa Raharja through a total sampling method. Data analysis was carried out using SEM. The results demonstrate that both competence and leadership have a positive and significant effect on job satisfaction and organizational commitment. This indicates that higher competence and effective leadership increase employee satisfaction, which in turn strengthens their commitment to the organization. Moreover, job satisfaction was found to significantly mediate the relationship between competence, leadership, and organizational commitment. In conclusion, enhancing human resources through improved technical skills and leadership qualities directly contributes to the development of a supportive and satisfying work environment. Such conditions encourage employee loyalty and foster stronger organizational attachment. These findings provide practical implications for formulating employee development strategies to promote a productive and sustainable work culture in the public service sector.

Keywords

Competence; Leadership; Job Satisfaction and Organizational Commitment

Peer Review Process

This article has undergone a double-blind peer review process to ensure quality and impartiality.

Indexing Information

Discover where this journal is indexed at our indexing page.

Open Science Badges

This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges.

How to Cite

Herryzal, H., & Haryoto, C. Y. (2026). Pengaruh  Kompetensi dan Kepemimpinan Terhadap Komitmen Organisasi Pegawai Samsat Kabupaten Pidie dan Pidie Jaya Dengan Kepuasan Kerja  Sebagai Variabel Mediasi. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 12(1), 70-82. https://doi.org/10.35870/jemsi.v12i1.5549
Article Information

This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 12 No. 1 (2026)

  • Section: Articles

  • Published: 2026-02-01

AI Research Hub

This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.

Semantic Scholar Scite Dimensions Connected Papers
Scholarly Connection Platforms
Dimensions Dimensions Connected Papers Connected Papers Scite Scite Google Scholar Google Scholar Semantic Scholar Semantic Scholar Garuda Garuda Scilit Scilit Crossref Crossref BASE BASE Zenodo Zenodo Unpaywall Unpaywall OpenCitations OpenCitations
Author Biographies
Herryzal Herryzal, Universitas Muhammadiyah Jakarta
Google Scholar ResearchGate ORCID

Prodi Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Jakarta, Indonesia.

Cecep Yoto Haryoto, Universitas Muhammadiyah Jakarta
Google Scholar ResearchGate ORCID

Prodi Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Jakarta, Indonesia.

References
  • Adekunle, O. S. (2020). Mentoring, job satisfaction, organisational commitment, career motivation and job stress as precursors of police officers’ career plateau in Ibadan. Journal of Positive Psychology and Counselling, 5(January 2020).
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ahakwa, I., Yang, J., Agba Tackie, E., & Atingabili, S. (2021). The influence of employee engagement, work environment and job satisfaction on organizational commitment and performance of employees: A sampling weights in PLS path modelling. SEISENSE Journal of Management, 4(3), 34–62. https://doi.org/10.33215/sjom.v4i3.641.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Alamanda, S., Setiawan, M., & Irawanto, D. (2022). Leadership styles on employee performance with work satisfaction and organizational commitment as intervening variables. Jurnal Aplikasi Manajemen, 20(1), 34–42. https://doi.org/10.21776/ub.jam.2022.020.01.04.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Amin, M. S. (2022). Organizational commitment, competence on job satisfaction and lecturer performance: Social learning theory approach. Golden Ratio of Human Resource Management, 2(1), 40–56. https://doi.org/10.52970/grhrm.v2i1.156.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ampofo, E. T. (2020). Mediation effects of job satisfaction and work engagement on the relationship between organisational embeddedness and affective commitment among frontline employees of star–rated hotels in Accra. Journal of Hospitality and Tourism Management, 44(November), 253–262. https://doi.org/10.1016/j.jhtm.2020.06.002.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Arifin, M. A. (2021). Competence, competency, and competencies: A misunderstanding in theory and practice for future reference. International Journal of Academic Research in Business and Social Sciences, 11(9), 755–764.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Azmi, I. N., Aziz, N., Djalil, M. A., & Idris, S. (2020). The effect of organizational commitment and its implications on employee performance in the dental hospital and mouth of Universitas Syiah Kuala Banda Aceh. East African Scholars Multidiscip Bull, 3(2), 32–37. https://doi.org/10.36349/easmb.2020.v03i02.001.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Bashir, B., & Gani, A. (2020). Testing the effects of job satisfaction on organizational commitment. Journal of Management Development, 39(4), 525–542. https://doi.org/10.1108/JMD-07-2018-0210.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Berg, J. M., Wrzesniewski, A., Grant, A. M., Kurkoski, J., & Welle, B. (2023). Getting unstuck: The effects of growth mindsets about the self and job on happiness at work. Journal of Applied Psychology, 108(1), 152.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Cristina, M. (2012). Transformational leadership in education: Concept analysis. Transylvanian Review of Administrative Sciences, 8(SI), 184–192.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • da Cruz Carvalho, A., Riana, I. G., & Soares, A. de C. (2020). Motivation on job satisfaction and employee performance. International Research Journal of Management, IT and Social Sciences, 7(5), 13–23.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ghozali, I., & Latan, H. (2015). Partial least squares: Konsep, teknik dan aplikasi menggunakan program smartpls 3.0 untuk penelitian empiris. Semarang: Badan Penerbit UNDIP.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Greenhaus, J. H., Callanan, G. A., & Godshalk, V. M. (2018). Career management for life. Routledge.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer Nature.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Hakami, A., Almutairi, H., Alsulyis, R., Rrwis, T. Al, & Battal, A. Al. (2020). The relationship between nurses' job satisfaction and organizational commitment. Health Science Journal, 14(1), 1–5. https://doi.org/10.36648/1791-809x.14.1.692.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Harrison, S. H., Rouse, E. D., Fisher, C. M., & Amabile, T. M. (2022). The turn toward creative work. Academy of Management Collections, 1(1), 1–15.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Herrera, J., & De Las Heras-Rosas, C. (2021). The organizational commitment in the company and its relationship with the psychological contract. Frontiers in psychology, 11, 609211.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Indradewa, R., & Randi, S. (2021). The effects of competence and motivation on performance mediated by organization commitment (Case study Indonesian government agencies). International Journal of Research and Review, 8(1), 77–89. https://doi.org/10.52403/ijrr.20210110.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2024). How does millennial employee job satisfaction affect performance? Higher Education, Skills and Work-Based Learning, 14(1), 22–40.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Ivancevich, J. M., Matteson, M. T., & Konopaske, R. (2014). Organizational behavior and management.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Jenkins, D. M. (2013). Exploring instructional strategies in student leadership development programming. Journal of Leadership Studies. https://doi.org/10.1002/jls.21266.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Judge, T. A., & Robbins, S. P. (2017). Organizational behavior. Pearson.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction. In Essentials of Job Attitudes and Other Workplace Psychological Constructs (pp. 207–241).
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kartono, K. (2010). Pemimpin dan kepemimpinan: Apakah kepemimpinan abnormal itu?
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kelidbari, H. R. R., Fadaei, M., & Ebrahimi, P. (2016). The role of ethical leadership on employee performance in Guilan University of Medical Sciences. Procedia - Social and Behavioral Sciences, 230(May), 463–470. https://doi.org/10.1016/j.sbspro.2016.09.058.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Kelloway, E. K., & Barling, J. (2010). Leadership development as an intervention in occupational health psychology. Work and Stress. https://doi.org/10.1080/02678373.2010.518441.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Legate, A. E., Ringle, C. M., & Hair Jr, J. F. (2024). PLS‐SEM: A method demonstration in the R statistical environment. Human Resource Development Quarterly, 35(4), 501–529.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Locander, W. B., Hamilton, F., Ladik, D., & Stuart, J. (2002). Developing a leadership-rich culture: The missing link to creating a market-focused organization. Journal of Market-Focused Management, 5(2), 149–163.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Maharani, P. A. F., Nurfaizi, J., Tunnabila, S., & Isa, M. (2023). Teori Jalur–Tujuan (Path-Goal Theory) Sebuah Kajian Literatur. Jurnal Ilmu Manajemen, Ekonomi Dan Kewirausahaan, 3(2), 205-228.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. A. (2017). Human resource management. Cengage learning.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Meyer, J. P. (2025). Organizational commitment. In Concise Introduction to Workplace Commitments. Edward Elgar Publishing.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2022). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Mishra, M., Ghosh, K., & Sharma, D. (2021). Unethical pro-organizational behavior: A systematic review and future research agenda. Journal of Business Ethics, 1–25.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Morf, M., & Bakker, A. B. (2024). Ups and downs in transformational leadership: A weekly diary study. European Management Journal, 42(2), 200-210.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Mowday, R. T., Porter, L. W., & Steers, R. M. (2013). Employee—organization linkages: The psychology of commitment, absenteeism, and turnover. Academic Press.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Northouse, P. G. (2025). Leadership: Theory and practice. Sage Publications.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Pitaloka, E., & Sofia, I. P. (2015). The affect of work environment, job satisfaction, organization commitment on OCB of internal auditors. The Journal of Social Psychology, 5(1), 10–18. https://doi.org/10.1097/01.JNR.0000387319.28010.5e.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Rachmawati, Y., & Suyatno, S. (2021). The effect of principals’ competencies on teachers’ job satisfaction and work commitment. Participatory Educational Research, 8(1), 362–378. https://doi.org/10.17275/per.21.21.8.1.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Risal, Z., Hakim, R., & Abdullah, A. R. (2023). Metode penelitian dan pengembangan Research and Development (R&D)–Konsep, teori-teori, dan desain penelitian.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Rivai, V. (2013). Kepemimpinan dan perilaku organisasi.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Robbins, S. P., & Judge, T. A. (2016). Organizational Behavior Sixteenth Edition (Perilaku Organisasi Edisi Ke-16). Jakarta: Salemba Empat.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Robbins, S. P., & Judge, T. A. (2018). Essentials of organizational behavior. Pearson.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Robbins, Stephen P., & Judge, T. A. (2017). Organizational Behavior (17th) Edition. Pearson Education Limited.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Santoni, A., Heryono, G., Sudirman, S., & Endri, E. (2021). Dampak kepemimpinan dan lingkungan kerja terhadap komitmen organisasi: Peran mediasi kepuasan kerja. Jurnal Aplikasi Bisnis Dan Manajemen, 7(3), 796–805. https://doi.org/10.17358/jabm.7.3.796.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Sedarmayanti. (2018). Tata Kerja dan Produktivitas Kerja. Bandung: CV Mandar Maju.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Sugiyono, S., & Lestari, P. (2021). Metode penelitian komunikasi (Kuantitatif, kualitatif, dan cara mudah menulis artikel pada jurnal internasional). Alvabeta Bandung, CV.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Triono Nugroho, A., Anita Erari, & Sandra Sukmaning Adji. (2021). The effects of leadership, competence, and organizational culture on employee performance mediated by employee satisfaction. Britain International of Humanities and Social Sciences (BIoHS) Journal, 3(2), 332–346. https://doi.org/10.33258/biohs.v3i2.454.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Waworuntu, E. C., Kainde, S. J. R., & Mandagi, D. W. (2022). Work-life balance, job satisfaction and performance among millennial and Gen Z employees: A systematic review. Society, 10(2), 384–398.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Werner, J. M., DeSimone, R. L., Werner, J. M., & DeSimone, R. L. (2006). Human resource development.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Yukl, G., & Mahsud, R. (2010). Why flexible and adaptive leadership is essential. Consulting Psychology Journal: Practice and Research, 62(2), 81.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
  • Zhang, T., & Li, B. (2020). Job crafting and turnover intention: The mediating role of work engagement and job satisfaction. Social Behavior and Personality: An International Journal, 48(2), 1–9.
    Google Scholar Scite Semantic Scholar Scilit Crossref Connected Papers
License & Copyright
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

1. Copyright Retention and Open Access License

Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).

This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

2. Rights Granted Under CC BY 4.0

Under this license, readers are free to:

  • Share — copy and redistribute the material in any medium or format
  • Adapt — remix, transform, and build upon the material for any purpose, including commercial use
  • No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed

3. Attribution Requirements

All uses must include:

  • Proper citation of the original work
  • Link to the Creative Commons license
  • Indication if changes were made to the original work
  • No suggestion that the licensor endorses the user or their use

4. Additional Distribution Rights

Authors may:

  • Deposit the published version in institutional repositories
  • Share through academic social networks
  • Include in books, monographs, or other publications
  • Post on personal or institutional websites

Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.

5. Self-Archiving and Pre-Print Sharing

Authors are encouraged to:

  • Share pre-prints and post-prints online
  • Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
  • Engage in scholarly communication throughout the publication process

6. Open Access Commitment

This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.

Downloads