Pengaruh Brand Ambasador Kualitas Produk, Persife Value Terhadap Minat Belanja Konsumen Pada Produk Skincare Skintific
DOI:
https://doi.org/10.35870/jemsi.v10i1.1982Abstract
Penelitian ini mengeksplorasi pengaruh Brand Ambassador, Kualitas Produk, dan Persive Value terhadap Minat Belanja konsumen pada produk skincare Skintific. Seiring pesatnya pertumbuhan industri skincare, strategi pemasaran yang efektif menjadi krusial. Brand Ambassador, yang memainkan peran utama dalam menciptakan koneksi emosional dengan konsumen, terbukti berpengaruh positif terhadap Minat Belanja. Kualitas Produk, dengan fokus pada formulasi yang cermat dan bahan berkualitas tinggi, juga menjadi faktor penentu dalam membangun kepercayaan konsumen. Persive Value, yang mencakup nilai-nilai perusahaan dan tanggung jawab sosial, membentuk preferensi konsumen. Melalui penelitian kuantitatif di Kota Makassar, temuan ini memberikan wawasan strategis bagi praktisi pemasaran dalam mengoptimalkan kampanye skincare, meningkatkan kepuasan konsumen, dan memperkuat posisi merek di pasar yang bersaing ketat.
Downloads
References
Cholil, A. M. (2018). 101 branding ideas: Strategi jitu memenangkan hati konsumen. Anak Hebat Indonesia.
Dewi, L. G. P. S., Oei, S. J., & Siagian, H. (2020). The Effect of Brand Ambassador, Brand Image, and Brand Awareness on Purchase Decision of Pantene Shampoo in Surabaya, Indonesia. EDP Sciences.
Irawan Swastha, B. (2014). Manajemen Pemasaran Modern. Liberty, Yogyakarta.
Jahanshahi, A. A., Gashti, M. A. H., Mirdamadi, S. A., Nawaser, K., & Khaksar, S. M. S. (2011). Study the effects of customer service and product quality on customer satisfaction and loyalty. International Journal of Humanities and Social Science, 1(7), 253–260.
Lapierre, J. (2000). Customer perceived value in industrial contexts. Journal of Business & Industrial Marketing, 15(2/3), 122–145.
Rumondang, A., Sudirman, A., & Sitorus, S. (2020). Pemasaran Digital dan Perilaku Konsumen. Yayasan Kita Menulis.
Spillane, J. J. (2021). Managing Quality Customer Service: Pelayanan yang Berkualitas. Sanata Dharma University Press.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.