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Keywords: "Customer Relationship Management"

Analisis Strategi Penerapan Customer Relationship Management Dalam Meningkatkan Kepuasan Pelanggan di Adorable Projects Cimahi

Authors: Rati Kamelia Ismiati, Wardana Wardana

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Rati Kamelia Ismiati: Universitas Teknologi Digital
Wardana Wardana: Universitas Teknologi Digital
Pages: 5499-5508
DOI:  10.35870/jemsi.v11i6.5196
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The Effect of Perceived Value Using the Gamification Program on Customer Loyalty through Customer Satisfaction as an Intervening Variable (Study on Dana E-Wallet Application Users)

Authors: Chandra Deri Andika, Mahrinasari, Dwi Asri Siti Ambarwati

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Chandra Deri Andika: Management Department, University of Lampung, Lampung, Indonesia
Mahrinasari: Management Department, University of Lampung, Lampung, Indonesia
Dwi Asri Siti Ambarwati: Management Department, University of Lampung, Lampung, Indonesia
Pages: 1679-1690
DOI:  10.35870/jemsi.v9i4.1472
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Implementasi Customer Relationship Management (Crm) di Industri Kecil Menengah (Ikm) Furnitur Menggunakan Microsoft Excel dan Visual Basic For Application (VBA)

Authors: Yessi Nasia Ulfia, Fitri Indah Puspitaningsih, Fesa Putra Kristanto

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Yessi Nasia Ulfia: Politeknik Industri Furnitur dan Pengolahan Kayu
Fitri Indah Puspitaningsih: Politeknik Industri Furnitur dan Pengolahan Kayu
Fesa Putra Kristanto: Politeknik Industri Furnitur dan Pengolahan Kayu
Pages: 363-375
DOI:  10.35870/jemsi.v9i2.1029
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Strategi Pemasaran dan Peningkatan Kualitas Pelayanan Untuk Meningkatkan Kepuasan Pelanggan Pada Agen Travel Umroh dan Haji Tomboati Malang

Authors: Fairuz Arsy Aribah Emeralda Fitri

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Fairuz Arsy Aribah Emeralda Fitri: Universitas PGRI Argopuro Jember
Pages: 1083-1093
DOI:  10.35870/jemsi.v12i2.5843
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Pengaruh Rating dan Online Customer Review Terhadap Keputusan Pembelian Secara Online Pada Marketplace Shopee

Authors: Geta Ambartiasari, Zulfan Yusuf, Kasmaniar, Sarboini, Saiful Amri

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Geta Ambartiasari: Universitas Serambi Mekkah
Zulfan Yusuf: Universitas Serambi Mekkah
Kasmaniar: Universitas Serambi Mekkah
Sarboini: Universitas Serambi Mekkah
Saiful Amri: Universitas Serambi Mekkah
Pages: 1345-1351
DOI:  10.35870/jemsi.v11i3.4094
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Pengaruh Bullions Bank, Volatilitas Emas Global, kebijakan Moneter Indonesia terhadap Investasi Emas di Bank Syariah Indonesia

Authors: Ogi Marsenal Ipando, Ahmad Habibi, Muhammad Iqbal Fasa

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Ogi Marsenal Ipando: UIN Raden Intan Lampung
Ahmad Habibi: UIN Raden Intan Lampung
Muhammad Iqbal Fasa: UIN Raden Intan Lampung
Pages: 621-629
DOI:  10.35870/jemsi.v12i1.5923
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