Published: 2025-08-01

Pengaruh Strategi Marketing Mix dan Reputasi Terhadap Keputusan Gen-Z Membuka Tabungan Di Bank Syariah (Studi Di Wilayah Kabupaten Jepara)

DOI: 10.35870/jemsi.v11i4.4415

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Abstract

The aim of this research is to find out how marketing mix and reputation influence generation Z's decision to open a savings account at a sharia bank in Jepara Regency. Generation Z is emerging as a significant consumer segment for Islamic banking due to their digital literacy and financial awareness. There are 70 respondents from Gen-Z who do not have accounts or have not opened savings in Islamic banks. This research is quantitative and uses primary data from a survey given to Gen Z residents in Jepara Regency aged 17-23 years. The sampling technique was obtained by taking random samples and processing the data using SPSS V.26. Based on the findings of the study, reputation has a positive impact on savings decisions, on marketing mix and reputation together have a positive impact on savings decisions. Meanwhile, the marketing mix does not have a significant effect on savings decisions.

Keywords

Marketing Mix; Reputation; and Saving Decisions

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