Fintech Peer to Peer Lending: Determinan dari Intensi Penggunaan Kembali

Authors

  • Ratna Dewi Kusumawati Politeknik Negeri Balikpapan
  • Apriani Simatupang Universitas Pelita Harapan
  • Mahsun Politeknik Negeri Balikpapan
  • Husnul Muamilah Politeknik Negeri Balikpapan
  • Tia Rahmatika Politeknik Negeri Balikpapan

DOI:

https://doi.org/10.35870/jemsi.v11i3.4175

Keywords:

Fintech, P2P Lending, Intention To Reuse, Trust, Ubiquity, Perceived Usefulness

Abstract

This study was conducted with carefully to show the result of the influence of some selected factors to the intention to reuse P2P lending by former borrowers. The selected factors are trust, ubiquity, and perceived usefulness. The background of this study is due to phenomenon of the drastic decline of P2P lending platform providers in recent years. The amount of data collected and can be processed through the distribution of questionnaires to the respondent is 123. The results show that ubiquity and perceived usefulness variable significantly affect intention to reuse P2P lending variable, but trust has no significant influence to the intention to reuse P2P lending. The rest, the F test conducted indicate that the variables of trust, ubiquity, and perceived usefulness simultaneously affect intention to reuse P2P lending.

Downloads

Download data is not yet available.

Author Biographies

  • Ratna Dewi Kusumawati, Politeknik Negeri Balikpapan

    Program Studi Bisnis, Politeknik Negeri Balikpapan, Kalimantan Timur, Indonesia.

  • Apriani Simatupang, Universitas Pelita Harapan

    Fakultas Ekonomi dan Bisnis, Universitas Pelita Harapan, Banten, Indonesia.

  • Mahsun, Politeknik Negeri Balikpapan

    Program Studi Bisnis, Politeknik Negeri Balikpapan, Kalimantan Timur, Indonesia.

  • Husnul Muamilah, Politeknik Negeri Balikpapan

    Program Studi Bisnis, Politeknik Negeri Balikpapan, Kalimantan Timur, Indonesia.

  • Tia Rahmatika, Politeknik Negeri Balikpapan

    Program Studi Bisnis, Politeknik Negeri Balikpapan, Kalimantan Timur, Indonesia.

References

Agustina, M., & Dalimunthe, Z. (2020). Apakah Social Influence Mempengaruhi Intensi Meminjam melalui Peer to Peer Lending. Jurnal Manajemen dan Usahawan Indonesia, 43(2), 2. https://doi.org/10.7454/jmui.v43i2.1008.

Ali, M., Raza, S. A., Khamis, B., Puah, C. H., & Amin, H. (2021). How perceived risk, benefit and trust determine user Fintech adoption: a new dimension for Islamic finance. foresight, 23(4), 403-420. https://doi.org/10.1108/FS-09-2020-0095.

Barbu, C. M., Florea, D. L., Dabija, D. C., & Barbu, M. C. R. (2021). Customer experience in fintech. Journal of Theoretical and Applied Electronic Commerce Research, 16(5), 1415-1433. https://doi.org/10.3390/jtaer16050080.

Basha, S. A., Elgammal, M. M., & Abuzayed, B. M. (2021). Online peer-to-peer lending: A review of the literature. Electronic Commerce Research and Applications, 48, 101069. https://doi.org/10.1016/j.elerap.2021.101069.

Bouhlel, O., & Mzoughi, M. N. (2024). An investigation of users’ continuance intention toward mobile banking applications. International Journal of Business, 29(1), 109–134. https://doi.org/10.55802/IJB.029(1).005.

Cao, Q., & Niu, X. (2019). Integrating context-awareness and UTAUT to explain Alipay user adoption. International Journal of Industrial Ergonomics, 69, 9–13. https://doi.org/10.1016/j.ergon.2018.09.004.

Danilola, S., Odeniran, A., & Otonne, A. (2023). FinTech loan continuance intention: How far can self-efficacies go? In SSRN Electronic Journal (pp. 491–514). https://doi.org/10.1007/978-3-031-34589-037.

Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25 (Edisi 9). Badan Penerbit Universitas Diponegoro.

Giglio, F. (2022). Fintech: A literature review. International Business Research, 15(1), 80–85.

Goldstein, I., Jiang, W., & Karolyi, G. A. (2019). To fintech and beyond. The Review of Financial Studies, 32(5), 1647–1661.

Hair Jr., J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Pearson Education Limited.

Hidayat-ur-Rehman, I., Ahmad, A., Khan, M. N., & Mokhtar, S. A. (2021). Investigating mobile banking continuance intention: A mixed-methods approach. Mobile Information Systems, 2021, 1–17. https://doi.org/10.1155/2021/9994990.

Hwang, Y., Park, S., & Shin, N. (2021). Sustainable development of a mobile payment security environment using fintech solutions. Sustainability, 13(15), 8375. https://doi.org/10.3390/su13158375.

Kou, G., Olgu Akdeniz, Ö., Dinçer, H., & Yüksel, S. (2021). Fintech investments in European banks: a hybrid IT2 fuzzy multidimensional decision-making approach. Financial innovation, 7(1), 39.

Larasetiati, M., & Ali, H. (2019). Model of consumer trust: Analysis of perceived usefulness and security toward repurchase intention in online travel agent. Saudi Journal of Economics and Finance, 350–357. https://doi.org/10.21276/sjef.2019.3.8.5.

Na, J.-G., & Kim, D. (2020). The effect of mobile e-learning contents platform characteristics on reuse intention. Journal of The Korea Society of Computer and Information, 25(9), 183–191. https://doi.org/10.9708/jksci.2020.25.09.183.

Nakashima, T. (2018). Creating credit by making use of mobility with fintech and IoT. IATSS Research, 42, 61–66.

Narahdita, A. P., Aisjah, S., & Kusniyah, N. (2020). Trust and perceived benefit as antecedents of reuse intention in mobile payment services. Jurnal Aplikasi Manajemen, 18(4), 682–691. https://doi.org/10.21776/ub.jam.2020.018.04.07.

Nelwan, J. Z. C., Yasa, Kerti, N. N., Sukaatmadja, I. P. G., & Ekawati, N. W. (2021). Antecedent behaviour and its implication on the intention to reuse the internet banking and mobile services. International Journal of Data and Network Science, 5, 451–464.

Nurani, R. S. (2022). Implementasi peraturan otoritas jasa keuangan Republik Indonesia nomor 10/Pojk. 05/2022 tentang layanan pendanaan bersama berbasis teknologi informasi terhadap perlindungan konsumen Financial Technology Peer To Peer Lending: Studi kasus di Kota Bandung (Doctoral dissertation, UIN Sunan Gunung Djati Bandung).

Prodanova, J., Ciunova-Shuleska, A., & Palamidovska-Sterjadovska, N. (2019). Enriching m-banking perceived value to achieve reuse intention. Marketing Intelligence & Planning, 37(6), 617–630. https://doi.org/10.1108/MIP-11-2018-0508.

Sandy, E. (2021). Pengaruh perceived usefulness, perceived ease of use dan trust terhadap minat konsumen dalam penggunaan ulang Go-Pay di Kota Jakarta. Jurnal Manajemen Bisnis dan Kewirausahaan, 5(1), 22–27.

Saputra, A. S. (2019). Perlindungan terhadap pemberi pinjaman selaku konsumen dan tanggung jawab penyelenggara peer-to-peer lending dalam kegiatan peer-to-peer lending di Indonesia. Veritas et Justitia, 5(1), 238–261.

Sekaran, U., & Bougie, R. (2017). Metode penelitian untuk bisnis: Pendekatan pengembangan keahlian (6th ed.). Salemba Empat.

Singh, R., Malik, G., & Jain, V. (2021). FinTech effect: Measuring impact of FinTech adoption on banks’ profitability. International Journal of Management Practice, 14(4), 411. https://doi.org/10.1504/IJMP.2021.116587.

Song, Y., Sun, C., Peng, Y., Zeng, Y., & Sun, B. (2022). Research on multidimensional trust evaluation mechanism of fintech based on blockchain. IEEE Access, 10, 57025–57036. https://doi.org/10.1109/ACCESS.2022.3177275.

Sunardi, R., Suhud, U., Purwana, D., & Hamidah. (2021). Examining the factors contributing to fintech peer-to-peer lending adoption. Journal of Information Systems Engineering and Business Intelligence, 7(2), 91–101.

Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926.

Wang, Z., Guan, Z. (Gordon), Hou, F., Li, B., & Zhou, W. (2019). What determines customers’ continuance intention of fintech? Evidence from YuEbao. Industrial Management & Data Systems, 119(8), 1–13.

Yoon, J., & Joung, S. (2019). A study on reuse intention of digital bank in South Korea. International Journal of Business Policy and Strategy Management, 6(1), 37–42. https://doi.org/10.21742/ijbpms.2019.6.1.06.

Downloads

Published

2025-06-01

Issue

Section

Articles

How to Cite

Kusumawati, R. D., Simatupang, A., Mahsun, Muamilah, H., & Rahmatika, T. (2025). Fintech Peer to Peer Lending: Determinan dari Intensi Penggunaan Kembali. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 11(3), 1630-1638. https://doi.org/10.35870/jemsi.v11i3.4175

Similar Articles

6-10 of 11

You may also start an advanced similarity search for this article.