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Abstract
The rapid advancement of information technology has driven educational institutions to improve the quality of their information services. MTs Sambong Jaya faces challenges in delivering academic information due to its inactive website, resulting in limited accessibility for students and the community. This study aims to develop a madrasah profile website integrated with a rule-based chatbot to enhance the effectiveness of academic information services. This research employed the Research and Development (R&D) method based on the Borg and Gall model, including needs analysis, planning, development, validation, testing, and evaluation stages. The chatbot was designed using predefined question–answer patterns to provide automated responses to user inquiries. The evaluation results show that expert validation achieved a score of 90% (Very Feasible), Blackbox Testing indicated a 100% success rate for all system functions, and user responses reached 81.71% (Very Good). These findings indicate that the developed system is functional, user-friendly, and capable of improving access to academic information.
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Citation FormatNurhayati, A., Fitri, S., & Rubiani, H. (2026). Design and Development of a Chatbot-Integrated Website Profile for Madrasah Tsanawiyah to Improve Academic Information Services. International Journal Education and Computer Studies (IJECS), 6(2), 66-73. https://doi.org/10.35870/ijecs.v6i2.7844
References
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Copyright (c) 2026 Amelia Nurhayati, Sulidar Fitri, M.Sc, Hani Rubiani, M.Eng
This work is licensed under a Creative Commons Attribution 4.0 International License.
This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
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