Published: 2026-07-30
Usability Evaluation of a Google Sites-Based E-Learning Platform Using the ISO 9241-11:2018 Standard
DOI: 10.35870/ijecs.v6i2.7837
Abstract
This study aims to evaluate the usability of an e-learning system developed using Google Sites at SMA Negeri 6 Bengkulu Tengah based on the ISO 9241-11 standard. The evaluation focuses on two main aspects, namely effectiveness and user satisfaction. The research employed a quantitative descriptive method with data collected through questionnaires distributed to 30 students and 2 teachers. The results show that the effectiveness aspect achieved a percentage of 94.4% for teachers and 88.4% for students, both categorized as "very good." Meanwhile, the satisfaction aspect obtained 90% from teachers and 86.67% from students, also categorized as "very good." These findings indicate that the e-learning system is able to support the learning process effectively and provides a high level of user satisfaction. Therefore, the Google Sites-based e-learning platform can be considered feasible and useful as a learning medium in the school environment.
Keywords
E-learning; Google Sites; Usability; ISO 9241-11; Effectiveness
Article Information
This article has been peer-reviewed and published in the International Journal Education and Computer Studies (IJECS). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 6 No. 2 (2026)
-
Section: Articles
-
Published: 2026-07-30
-
License: CC BY 4.0
-
Copyright: © 2025 Authors
-
DOI: 10.35870/ijecs.v6i2.7837
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.
Nurul Ikhsan, Universitas Muhammadiyah Tasikmalaya
Department of Information Technology Education, Faculty of Teacher Training and Education, Universitas Muhammadiyah Tasikmalaya, Tasikmalaya City, West Java Province, Indonesia.
Sarmidi Sarmidi, Universitas Muhammadiyah Tasikmalaya
Department of Information Technology Education, Faculty of Teacher Training and Education, Universitas Muhammadiyah Tasikmalaya, Tasikmalaya City, West Java Province, Indonesia.
Sulidar Fitri, Universitas Muhammadiyah Tasikmalaya
Department of Information Technology Education, Faculty of Teacher Training and Education, Universitas Muhammadiyah Tasikmalaya, Tasikmalaya City, West Java Province, Indonesia.
-
Adilawati, L., Aini, Q., & Nuryasin, N. (2023). Usability analysis of MSME business accounting applications based on user retention using ISO 9241-11. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, 7(1), 106–120. https://doi.org/10.29407/intensif.v7i1.18879
-
Aulia, N., Fitri, S., & Muhammad, T. (2026). Development of animation video-based learning media using Animaker for Grade VII informatics subject. Design Journal, 4(1), 49–56. https://doi.org/10.58477/dj.v4i1.382
-
Faizah, L. N., Fathurrahman, M., et al. (2024). Utilization of differentiated learning media based on Google Sites in science and social (IPAS) learning in elementary schools.
-
Fitri, S., & Lubis, M. (2024). An evaluation on online learning by data visualization: A case study from information technology education program. Jurnal Penelitian Humaniora, 25(2), 67–80. https://doi.org/10.23917/humaniora.v25i2.23687
-
Karmila, M., Fitri, S., & Muhammad, T. (2025). Analysis of teacher acceptance toward Madrasah digital report using Website Usability Evaluation (WEBUSE) method.
-
Komaria, C., Fitri, S., & Muhammad, T. (2025). Implementation of digital application-based learning media using the problem-based learning model in informatics subjects.
-
Putri. (2024). The use of Google Sites in Indonesian language learning (Vol. 4, No. 3). http://www.tifani.org
-
Rosalinda, P., Ulinnuha, N., Rolliawati, D., et al. (2018). Usability evaluation of personnel management information systems based on ISO 9241-11 using the Partial Least Square method (Vol. 7, No. 3).
-
Suriansyah, S. (2024). Development of Google Site-based learning media for Indonesian history lessons. http://journal.umpalangkaraya.ac.id/index.php/bitnet
-
Wayan Juli, I., Tanok Arta Wijaya, G., et al. (2024). Usability testing of intellectual learning systems based on microlearning (DIL-MICLEARN) using ISO 9241-11 and User Experience Questionnaire (UEQ). Jurnal Pendidikan Teknologi dan Kejuruan, 21(2). https://cs.undiksha.ac.id/dilml
-
Simanjuntak, Y. L. P. (2023). The effect of using interactive multimedia learning media based on Google Sites on student learning outcomes. http://jurnal.unimed.ac.id/2012/index.php/inpafi
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.