Abstract
This study aims to describe the promotional strategies of traditional roof tile businesses in Wringinanom Village, Sambit Subdistrict, Ponorogo Regency in the digital era, analyze the application of Islamic business ethics in promotional activities, and formulate directions for developing promotion based on Islamic business ethics. The study employs a qualitative approach with a descriptive design. Data were collected through interviews with five informants (roof tile business owners and the village head) and documentation, then analyzed using the Miles et al. interactive model, comprising data reduction, data display, and conclusion drawing. The results show that promotion combines Word of Mouth (WOM) with digital media (Facebook, WhatsApp, Instagram, and TikTok). According to the informants, WOM remains the main strategy, while digital media are used in a simple way to extend reach, forming a hybrid promotional pattern. The values of sidq (honesty), amanah, responsibility, courtesy, and healthy competition were expressed by the informants and are visible in promotional practices, including production-process content and customer testimonials. However, their application remains individual and has not become a shared standard, and some business owners reported that price undercutting on social media reduces their profits. The proposed directions for developing promotion include strengthening digital content, testimonial-based electronic Word of Mouth (e-WOM), improving business owners' digital skills, and reinforcing an ethics-based sharia marketing identity. This study proposes a conceptual model linking product quality, Islamic business ethics, WOM/e-WOM, and digital promotion to customer trust as perceived by the informants. These relationships require further testing in future research.
Article Details
How to Cite
Citation FormatReferences
44 References- Agustiani, I. N., Zebua, R. S. Y., Kusyanda, M. R. P., Rusdiani, N. I., Hayani, N., & Rizal, A. A. (2024). Buku ajar digital marketing. PT. Sonpedia Publishing Indonesia.
- al-Qardhawi, Y. (2022). Norma dan etika ekonomi Islam. Gema Insani Press.
- Alserhan, B. A. (2023). Islamic marketing: A review and research agenda. Journal of Islamic Marketing, 14(5), 1234–1256. https://doi.org/10.1108/JIMA-01-2022-0012
- Appel, G., et al. (2023). The future of social media in marketing. Journal of the Academy of Marketing Science, 51(2), 345–367. https://doi.org/10.1007/s11747-022-00908-4
- Avogo, F. A., Appau, W. M., & Attakora-Amaniampong, E. (2022). The effects of word-of-mouth and online review marketing strategies on students' satisfaction with their housing selection during COVID-19 season. Facilities, 40(5–6). https://doi.org/10.1108/F-09-2021-0085
- Babić Rosario, A., et al. (2023). The effect of electronic word of mouth on sales: A meta-analytic review. Journal of Marketing Research, 60(2), 234–256. https://doi.org/10.1177/00222437221123456
- Bahari, D. P. (2025). Strategi pemasaran word of mouth dan Instagram dalam meningkatkan kepercayaan pelanggan: Studi kasus Konter Prabu Cellular. Innovative: Journal of Social Science Research, 5(4).
- Braun, V., & Clarke, V. (2023). Thematic analysis: A practical guide. SAGE.
- Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson Education.
- Creswell, J. W., & Poth, C. N. (2024). Qualitative inquiry and research design (5th ed.). SAGE.
- Djakfar, M. (2007). Etika bisnis dalam perspektif Islam. UIN-Maliki Press.
- Dwivedi, Y. K., et al. (2023). Setting the future of digital and social media marketing research. International Journal of Information Management, 71, 102453. https://doi.org/10.1016/j.ijinfomgt.2022.102453
- Eggers, F. (2023). Masters of disasters? Challenges and opportunities for SMEs in times of crisis. Journal of Business Research, 155, 113–125. https://doi.org/10.1016/j.jbusres.2022.113125
- Fathoni, M. I., & Ramadiansyah, S. A. (2026). Peran komunikasi pemasaran dalam loyalitas konsumen terhadap produk lokal Pusat Buah di era digital. JISPENDIORA: Jurnal Ilmu Sosial Pendidikan Dan Humaniora, 5(1).
- Fauzia, I. Y., & Riyadi, A. K. (2023). Prinsip dasar ekonomi Islam: Perspektif maqashid al-syariah. Kencana.
- Hassan, A., & Chachi, A. (2022). Islamic business ethics and its impact on customer trust. International Journal of Islamic and Middle Eastern Finance and Management, 15(3), 567–589. https://doi.org/10.1108/IMEFM-05-2021-0189
- Hendrarsо, P., Handoko, P., Latifah, E., & Wicaksono, H. (2026). Strategi digital marketing dalam meningkatkan loyalitas pelanggan pada usaha mikro, kecil, menengah berbasis online. Al-Zayn: Jurnal Ilmu Sosial & Hukum, 4(1).
- Hossain, M. I., et al. (2023). Traditional industries in the digital era: Challenges and opportunities. Journal of Rural Studies, 98, 123–135. https://doi.org/10.1016/j.jrurstud.2023.123456
- Huete-Alcocer, N. (2023). A literature review of word of mouth and electronic word of mouth. Frontiers in Psychology, 14, 123456. https://doi.org/10.3389/fpsyg.2023.123456
- Indriani, H. L., Agustina, U., Dahar, U. T., & Agustiawan. (2024). Peran etika bisnis terhadap kepercayaan konsumen. Jurnal Rimba: Riset Ilmu Manajemen Bisnis dan Akuntansi, 2(2). https://doi.org/10.61132/rimba.v2i2.716
- Ismagilova, E., et al. (2022). e-WOM communication: A systematic review. Internet Research, 32(5), 1501–1528. https://doi.org/10.1108/INTR-05-2021-0312
- Juliastuti, L. (2026). Pedoman etis promosi digital: Strategi bagi kantor hukum dalam menjaga dan menguatkan citra profesional. Al-Zayn: Jurnal Ilmu Sosial & Hukum, 4(1).
- Junaedi, R. A. (2025). Persepsi konsumen terhadap iklan daring dan luring di Kabupaten Bondowoso. CommLine, 10(2).
- Kannan, P. K., & Li, H. A. (2023). Digital marketing: A framework, review, and research agenda. International Journal of Research in Marketing, 40(1), 1–25. https://doi.org/10.1016/j.ijresmar.2022.07.001
- Khan, M. A., & Bhatti, M. I. (2024). Shariah marketing: A systematic literature review. Journal of Islamic Marketing, 15(2), 345–367. https://doi.org/10.1108/JIMA-03-2023-0078
- Kotler, P., & Armstrong, G. (2014). Principles of marketing (15th ed.). Pearson Education.
- Li, F., et al. (2024). Digital marketing and consumer trust: A meta-analysis. Journal of Business Research, 172, 114456. https://doi.org/10.1016/j.jbusres.2023.114456
- Maulida, R. S., Gunawan, S. N., Sefle, Y., & Marthina, F. (2025). Literature review: Analisis etika terhadap perkembangan komunikasi pemasaran dan iklan pada masa kini. Prosiding Seminar Nasional Manajemen dan Bisnis, 5.
- Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications, Inc.
- Miles, M. B., Huberman, A. M., & Saldaña, J. (2024). Qualitative data analysis: A methods sourcebook (5th ed.). SAGE.
- Nurhayati, S., & Sari, D. P. (2024). Pemasaran digital pada UMKM tradisional di Indonesia. Jurnal Manajemen dan Kewirausahaan, 26(1), 89–102. https://doi.org/10.1234/jmk.v26i1.12348
- Purwitasari, A., & Sulistyowati. (2024). Word of mouth sebagai alat pemasaran efektif: Tinjauan literatur empiris. Jurnal Akademik Ekonomi Dan Manajemen, 1(4).
- Putro, P. W., Asiyah, B. N., & Mashudi, M. (2023). Strategi electronic word of mouth (e-WOM) sebagai inovasi dalam digitalisasi pemasaran entrepreneur syariah. Trending: Jurnal Manajemen dan Ekonomi, 1(2).
- Rahman, M. A., et al. (2024). Digital transformation of SMEs: A systematic review. Journal of Small Business Management, 62(1), 1–35. https://doi.org/10.1080/00472778.2023.1234567
- Rochma, R. S., Afwa, M. S., Budiyono, A., & Syarifah, M. (2026). Pendampingan kewirausahaan syariah dan pemanfaatan word of mouth digital dalam meningkatkan kapasitas usaha pada UMKM di Wonosalam Jombang. Al-'Ilm Mujtama: Jurnal Pengabdian Kepada Masyarakat, 1(1).
- Saeed, M., & Ahmed, Z. U. (2023). Islamic business ethics and consumer behavior: A review. Journal of Business Ethics, 178(4), 901–920. https://doi.org/10.1007/s10551-022-05123-4
- Sarina, S., Silamat, E., Zilfana, Z., & Sulistyaningsih, E. (2025). Analisis strategi pemasaran digital berbasis komunitas lokal terhadap keberlangsungan usaha kuliner tradisional di Indonesia. Sanskara Ekonomi dan Kewirausahaan, 4(1). https://doi.org/10.58812/sek.v4i01.652
- Sernovitz, A. (2006). Word of mouth marketing: How smart companies get people talking (2nd ed.). Kaplan Pub.
- Sula, M. S., & Kartajaya, H. (2006). Syariah marketing. Mizan Pustaka.
- Tingga, C. P., Sholiha, W., Susanto, P. C., Handayani, T., Junaedi, I. W. R., Putra, I. K. A. M., Utami, M. A. J. P., Wardhana, A., Pertiwi, W. N. B., Grace, E., Martini, E., & Jasfalin, S. (2020). Seni pemasaran kontemporer. Media Sains Indonesia.
- Tuten, T. L., & Solomon, M. R. (2024). Social media marketing (4th ed.). SAGE.
- Wilson, J. A. J. (2022). The new wave of Islamic marketing. Journal of Islamic Marketing, 13(1), 1–15. https://doi.org/10.1108/JIMA-01-2022-0012
- Yulindasari, E. R., & Fikriyah, K. (2022). Pengaruh e-WOM (electronic word of mouth) terhadap keputusan pembelian kosmetik halal di Shopee. Journal of Islamic Economics and Finance Studies, 3(1). https://doi.org/10.47700/jiefes.v3i1.4293
- Yusuf, M., Izza, N., Naswa, R. A., Maknuun, J., & Darmawan, D. (2025). Pengaruh word of mouth (WOM) terhadap minat beli makanan. PPIMAN Pusat Publikasi Ilmu Manajemen, 3(3). https://doi.org/10.59603/ppiman.v3i3.887
License
Copyright (c) 2026 Muhamad Hamim Arriza

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.