Main Content
Lembaga Kita Journal Portal
Open Access Articles

Assessing DASHAT through the New Public Service Lens: A Qualitative Documentary Analysis

  • Yesyurun Wolf Pangulimang1*
  • Joklan Imelda Camelia Goni2
  • Bintoro Wardiyanto3
1,3 Airlangga University image/svg+xml
2 Universitas Prasetiya Mulya image/svg+xml
* Corresponding Author: Yesyurun Wolf Pangulimang

Abstract

Public service innovation does not by itself demonstrate democratic citizen influence. Dapur Sehat Atasi Stunting (DASHAT), an Indonesian community-oriented nutrition initiative, provides an opportunity to distinguish between program intentions, reported implementation, citizen participation, and documented influence over service decisions. This study examines how documentary evidence portrays DASHAT’s alignment with the seven New Public Service (NPS) principles, with particular attention to citizen participation across four stages of co-production: commissioning, design, delivery, and assessment. The study employed qualitative documentary analysis using directed qualitative content analysis. Thirteen evidence units were extracted from eight selected DASHAT-related documents and mapped deductively to the seven NPS principles. The four stages of co-production served as complementary analytical categories. The analysis distinguished program intentions, reported implementation, empirical findings, and recommendations to establish appropriate boundaries of interpretation. The documents provide evidence of service provision, attention to vulnerable groups, community empowerment, and capacity-building activities. A specific menu-planning activity indicates citizen participation in service design. However, the reviewed sources provide less conclusive evidence of citizen influence over broader program decisions, commissioning, and assessment. Resource and socioeconomic constraints are also reported, while available evaluation findings do not establish long-term nutritional outcomes or reductions in stunting attributable to DASHAT. DASHAT's documented citizen-oriented objectives are more consistently supported by evidence of service delivery and capacity building than by evidence of citizen influence across the full public-service process. Distinguishing participation in activities from influence over decisions offers a more nuanced interpretation of DASHAT through the NPS lens.

Keywords

DASHAT; Citizen participation; New Public Service; public service innovation; stunting

How to Cite

Citation Format
Pangulimang, Y. W., Goni, J. I. C., & Wardiyanto, B. (2026). Assessing DASHAT through the New Public Service Lens: A Qualitative Documentary Analysis. LANCAH: Jurnal Inovasi Dan Tren, 4(2), 1459-1476. https://doi.org/10.35870/ljit.v4i2.8685

References

28 References
  • Amellia, A., Destari, U., Agustin, D., Ariyanda, F., & Safrida, S. (2023). Implementasi progam dapur sehat dalam menimalisir stunting untuk mewujudkan good health and well-being sdgs di Kabupaten Aceh Barat. Jurnal Trias Politika, 7(2), 327–339. https://doi.org/10.33373/jtp.v7i2.5655
  • Amilia, R., Pamungkas, C. E., Makmun, I., Lestari, C. I., Andira, A., Gustiana, Y., & Listi, I. S. (2024). Implementasi gerakan dapur sehat atasi stunting melalui pengolahan bahan pangan lokal dan gizi seimbang. SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan, 8(3), 2993. https://doi.org/10.31764/jpmb.v8i3.25876
  • Beal, T., Tumilowicz, A., Sutrisna, A., Izwardy, D., & Neufeld, L. M. (2018). A review of child stunting determinants in Indonesia. In Maternal and Child Nutrition (Vol. 14, Number 4). Blackwell Publishing Ltd. https://doi.org/10.1111/mcn.12617
  • Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27–40. https://doi.org/10.3316/QRJ0902027
  • Budiarta, K., Hidayat, A., Lubis, N. W., & Hasyim, D. (2024). Pemberdayaan kampung KB Sekip Jaya pada program dapur sehat atasi stunting. Prima Abdika: Jurnal Pengabdian Masyarakat, 4(1), 184–196. https://doi.org/10.37478/abdika.v4i1.3813
  • Chen, J., Walker, R. M., & Sawhney, M. (2020). Public service innovation: a typology. Public Management Review, 22(11), 1674–1695. https://doi.org/10.1080/14719037.2019.1645874
  • Dainy, N. C., Ardiani, H. E., Fitri, D. A., Puspitasari, E., & Musdalifa, I. (2023). Pembentukan tim dashat (dapur sehat atasi stunting) dan intervensi gizi cegah stunting. JMM (Jurnal Masyarakat Mandiri), 7(1), 636. https://doi.org/10.31764/jmm.v7i1.12451
  • Daniswara, H., & Wardiyanto, B. (2026). Participatory public service transformation: An implementation analysis new public service in dashat innovation transformasi pelayanan publik partisipatif: Analisis implementasi new public service pada inovasi dashat. In Community Engagement & Emergence Journal (Vol. 7, Number 1). https://doi.org/10.37385/ceej.v7i1.11360
  • De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146–166. https://doi.org/10.1111/padm.12209
  • Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549–559. https://doi.org/10.1111/0033-3352.00117
  • Denhardt, J. V., & Denhardt, R. B. (2015). The new public service revisited. Public Administration Review, 75(5), 664–672. https://doi.org/10.1111/puar.12347
  • Goni, J. I. C., & Van Looy, A. (2022). Process innovation capability in less-structured business processes: a systematic literature review. Business Process Management Journal, 28(3), 557–584. https://doi.org/10.1108/BPMJ-07-2021-0487
  • Hsieh, H.-F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277–1288. https://doi.org/10.1177/1049732305276687
  • Mannak, R. S., Peutz, M., & Bomhof, I. (2025). Citizen acceptance of co-designed public sector innovation. Public Administration, 103(4), 1120–1134. https://doi.org/10.1111/padm.13054
  • Nabatchi, T., Sancino, A., & Sicilia, M. (2017). Varieties of participation in public services: The who, when, and what of coproduction. Public Administration Review, 77(5), 766–776. https://doi.org/10.1111/puar.12765
  • Pramudita, D., Lutfiah, N., Tanjung, K., & Siregar, H. (2023). Dapur sehat atasi stunting (dashat): mengubah pola hidup sehat ibu dan anak dalam pencegahan stunting di JAKARTA BARAT. Pengabdian Kepada Masyarakat Indonesia SEAN (ABDIMAS SEAN), 2(01), 53–61. https://doi.org/10.58471/abdimassean.v2i01.401
  • Pratama, A. B. (2020). The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristic and trend. Innovation and Management Review, 17(1), 25–40. https://doi.org/10.1108/INMR-11-2018-0080
  • Pratiwi, D. A., Nadia, Sari, M. E. P., & Solihin, M. (2025a). Implementasi program dapur sehat atasi stunting terhadap penurunan stunting di Kota Batam. Moderat: Jurnal Ilmiah Ilmu Pemerintahan, 11(2), 614–633. https://doi.org/10.25157/moderat.v11i2.4735
  • Pratiwi, D. A., Nadia, Sari, M. E. P., & Solihin, M. (2025b). Implementasi program dapur sehat atasi stunting terhadap penurunan stunting di Kota Batam. Moderat: Jurnal Ilmiah Ilmu Pemerintahan, 11(2), 614–633. https://doi.org/10.25157/moderat.v11i2.4735
  • Rosyada, I. N., & S. D. P. (2024). Implementasi kebijakan penanganan stunting melalui program Dapur Sehat Atasi Stunting (DASHAT) di Kabupaten Sukoharjo. Jurnal Mahasiswa Wacana Publik, 38–51. https://doi.org/10.20961/wp.v4i1.89084
  • Sahadatilah, H. N., Mukmin, H., Setiawati, R., & Achlami, M. A. (2023). Healthy kitchen program to overcome stunting (DASHAT) to accelerate reduction of stunting. Media Publikasi Promosi Kesehatan Indonesia, 6(12), 2599–2604. https://doi.org/10.56338/mppki.v6i12.4382
  • Saraswati, I. R. P., & Wardiyanto, B. (2026). Analysis of co-production in the implementation of the healthy kitchen service to combat stunting (DASHAT): Community empowerment through social entrepreneurship for family nutritional security at the ministry of population and family development/national population and family planning board. Journal Research of Social Science, Economics, and Management, 5(10), 11712–11724. https://doi.org/10.59141/jrssem.v5i10.1447
  • Sofiyati, Y., & K. O. (2024). Implementasi program dapur sehat atasi stunting di Kecamatan Kebasen Kabupaten Banyumas. Majalah ilmiah dinamika administrasi. Majalah Ilmiah Dinamika Administrasi (MIDA), 1–14.
  • Sudirman, R., & Wahyuni, S. (2026). Kolaborasi antar aktor dalam penanggulangan stunting melalui program DASHAT di Kabupaten Gowa. Jurnal Pendidikan Sains Dan Humaniora. https://doi.org/10.56113/takuana.v4i4.434
  • Tanjung, K., Sholih, S., & Siregar, H. (2025). Implementasi program DASHAT dalam pencegahan stunting pada balita. Empiricism Journal, 6(1), 18–26. https://doi.org/10.36312/ej.v6i1.2519
  • Van Eijk, C., & Steen, T. (2016). Why engage in co-production of public services? Mixing theory and empirical evidence. International Review of Administrative Sciences, 82(1), 28–46. https://doi.org/10.1177/0020852314566007
  • Virtanen, P., & Jalonen, H. (2024). Public value creation mechanisms in the context of public service logic: an integrated conceptual framework. Public Management Review, 26(8), 2331–2354. https://doi.org/10.1080/14719037.2023.2268111
  • Voorberg, W. H., Bekkers, V. J. J. M., & Tummers, L. G. (2015). A systematic review of co-creation and co-production: Embarking on the social innovation journey. Public Management Review, 17(9), 1333–1357. https://doi.org/10.1080/14719037.2014.930505

Author Biographies

Yesyurun Wolf Pangulimang, Airlangga University

Master of Human Resource Development, Universitas Airlangga, Surabaya, Indonesia

Joklan Imelda Camelia Goni, Universitas Prasetiya Mulya

Universitas Prasetiya Mulya, Jakarta, Indonesia

Bintoro Wardiyanto, Airlangga University

Master of Human Resource Development, Universitas Airlangga, Surabaya, Indonesia

License

Copyright (c) 2026 Yesyurun Wolf Pangulimang, Joklan Imelda Camelia Goni, Bintoro Wardiyanto

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.

Downloads

OJS UsageStats Plugin
Download data is not yet available.
Contrimetric

Recommended Articles

Journal Transparency

Additional Information

Learn more about how this journal ensures quality, ethics, and transparency.