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Analysis Of The Influence Of Customer Satisfaction, Customer Value And Service Quality On Customer Loyalty Of State-Owned Bank In Indonesia
Zunan Setiawan, Donny Dharmawan, Loso Judijanto, Ita Nurcholifah, Suryani
2573-2580
2023-12-01
Factor Service Quality, Harga dan Customer Satisfaction Terhadap Loyalitas Pelanggan (Studi Kasus Pada Balicosy Villa Legian Bali)
Ni Komang Ayu, I Ketut Selamet, Ida Ayu Putu Santi Purnamawati
3039-3047
2026-06-01
The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers
Frans Sudirjo, Vivid Violin, Akmal Abdullah, Ifadhila, Muhammad Subhan Iswahyudi
1724-1728
2023-10-01
The Role of Customer Satisfaction and Service Quality on Customer Loyalty: Case Study of M-Banking Services
I Wayan Gede Antok Setiawan Jodi, Sherry Adelia, Khamaludin, Prety Diawati, Ratnawita
285-289
2023-04-01
Pengaruh Customer Satisfaction dan E-Service Quality Terhadap Customer Loyalty Pada Pengguna Lazada
Karina Febriyanti, Dadan Abdul Aziz Mubarok, Nunung Ayu Sofiati
984-997
2025-04-01
Pengaruh E-Service Quality, Kualitas Layanan Logistik, Kesadaran Merek, Kepercayaan, dan Kepuasan terhadap Loyalitas Pelanggan pada Aplikasi Shopee (Studi Pada Mahasiswa Universitas Muhammadiyah Purwokerto)
Fadila Saputri, Dian Widyaningtyas, Akhmad Darmawan, M. Agung Miftahuddin
1672-1688
2026-04-01
Analisis Strategi Penerapan Customer Relationship Management Dalam Meningkatkan Kepuasan Pelanggan di Adorable Projects Cimahi
Rati Kamelia Ismiati, Wardana Wardana
5499-5508
2025-12-01
Pengaruh Kualitas Layanan dan Harga Terhadap Kepuasan Pelanggan Netflix di Indonesia
Deden Sukriyansyah, Arif Fadillah
3111-3121
2025-10-01
Strategi Pemasaran dan Peningkatan Kualitas Pelayanan Untuk Meningkatkan Kepuasan Pelanggan Pada Agen Travel Umroh dan Haji Tomboati Malang
Fairuz Arsy Aribah Emeralda Fitri
1083-1093
2026-04-01
Eksplorasi Dampak Manajemen Kinerja Karyawan dan Loyalitas Pelanggan
Puji Hardiyati, Krisnawati Setyaningrum Nugraheni
3212-3221
2026-08-01
Analysis of the Effect of Service Quality on Customer Loyalty and Satisfaction Using Expectation Confirmation Model and Servqual
Kartika Sari, Hendri Rahmayani Asri, Hantoro Arief Gisijanto, Anggi Paramita Puti Kencana, Ibnu Cahyo Ramadhan
812-817
2023-06-01
Analisis Pengaruh Kualitas Pelayanan dan Citra Merek Terhadap Kepuasan Pelanggan di Rumah Sakit Dewi Sri Karawang
Hilman Ismaya, N. Neni Triana, Thomas Nadeak
5645-5655
2025-12-01
The Influence Of E-Customer Satisfaction, E-Service Quality And Sales Promotion On E-Customer Loyalty Of Tokopedia Customers
Balla Wahyu Budiarto, Putri Ekaresty Haes, Winanto Nawarcono, Ainil Mardiah, Tri Apriyono
2472-2479
2023-12-01
Analisis Strategi Pemasaran dalam Meningkatkan Penjualan Pada Bengkel Sahabat Motor
Ajeung Dwi Febian Sukma, Aris Rinaldi
1306-1311
2025-06-01
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