Published: 2026-08-01
Pengaruh Pengetahuan Pajak, Sanksi Pajak, dan Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak UMKM Dengan Sosialisasi Perpajakan Sebagai Variabel Moderasi
DOI: 10.35870/jemsi.v12i4.6575
Dela Pusfitasari, Juli Ratnawati
- Dela Pusfitasari: Universitas Dian Nuswantoro Semarang
- Juli Ratnawati: Universitas Dian Nuswantoro Semarang
Article Metrics
- Scopus Citations
- Google Scholar
- Crossref Citations
- Semantic Scholar
- DataCite Metrics
-
If the link doesn't work, copy the DOI or article title for manual search (API Maintenance).
Abstract
This study aims to examine the impact of tax knowledge, tax sanctions, and taxpayer awareness on taxpayer compliance, and the position of tax socialization as a moderating variable for MSMEs selling in South Semarang District. This study uses quantitative techniques relying on primary data generated from the distribution of questionnaires to 100 MSMEs selected using purposive sampling techniques. Data management was carried out using Moderated Regression Analysis (MRA) using SPSS 25. The study states that tax knowledge, tax sanctions, and taxpayer awareness have a positive and significant impact on tax compliance, which means that the higher the understanding of MSMEs regarding tax provisions, the stricter the application of sanctions, and the greater awareness to fulfill tax obligations can increase compliance in calculating, paying, and reporting taxes. However, tax socialization has not been tested to strengthen the impact of tax knowledge, tax sanctions, and tax awareness on tax compliance of MSMEs. The results of this study indicate that increased compliance tends to be influenced by internal factors rather than the role of tax socialization implemented. Therefore, an interactive and sustainable tax socialization activity plan is needed to encourage tax compliance among MSMEs.
Keywords
Tax Knowledge; Tax Sanctions; Taxpayer Awareness; Tax Socialization; MSME Taxpayer Compliance
Peer Review Process
This article has undergone a double-blind peer review process to ensure quality and impartiality.
Indexing Information
Discover where this journal is indexed at our indexing page.
Open Science Badges
This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges.
How to Cite
Article Information
This article has been peer-reviewed and published in the JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 12 No. 4 (2026)
-
Section: Articles
-
Published: 2026-08-01
-
License: CC BY 4.0
-
Copyright: © 2026 Authors
-
DOI: 10.35870/jemsi.v12i4.6575
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.
Dela Pusfitasari, Universitas Dian Nuswantoro Semarang
Prodi Akuntansi, Fakultas Ekonomi dan Bisnis, Universitas Dian Nuswantoro Semarang, Jl. Imam Bonjol No.207, Pendrikan Kidul, Semarang Tengah, Kota Semarang, Indonesia.
-
Afrida, A., & Kusuma, G. S. M. (2022). Pengaruh pemahaman dan kesadaran terhadap kepatuhan wajib pajak orang pribadi dengan sosialisasi perpajakan sebagai variabel moderasi. Balance: Jurnal Akuntansi dan Bisnis, 7(1), 1–10. https://doi.org/10.32502/jab.v7i1.4564.
-
Antameng, E., Sondakh, J. J., & Mintalangi, S. (2024). Pengaruh pengetahuan perpajakan, ketegasan sanksi perpajakan dan kesadaran wajib pajak terhadap kepatuhan wajib pajak pada UMKM di Kabupaten Kepulauan Sangihe. Riset Akuntansi dan Portofolio Investasi, 2(2), 344–358. https://doi.org/10.58784/rapi.208.
-
Dino, M., & Nurdiawansyah. (2023). Pengaruh sanksi pajak terhadap kepatuhan wajib pajak UMKM di Bandar Lampung. Jurnal Ilmiah Manajemen dan Bisnis, 6(2), 545–550. https://doi.org/10.37479/jimb.v6i2.19593.
-
Faidani, A. B., Soegiarto, D., & Susanti, D. A. (2023). Pengaruh kesadaran pajak, pemahaman peraturan perpajakan, sanksi perpajakan, dan kualitas pelayanan terhadap kepatuhan wajib pajak dengan sosialisasi sebagai variabel moderasi. Jurnal Riset Akuntansi Mercu Buana, 9(1), 82–95. https://doi.org/10.26486/jramb.v9i1.3243.
-
Fairuz, D. A. S., Ferina, I. S., & Amin, A. R. (2025). Pengaruh pengetahuan pajak, tarif pajak dan sanksi pajak terhadap kepatuhan wajib pajak UMKM di Kota Palembang dengan sosialisasi perpajakan sebagai variabel moderasi. Balance: Jurnal Akuntansi dan Bisnis, 10(1), 28–40. https://doi.org/10.32502/balance.v10i1.560.
-
Fajriya, S. N., & Zulaikha. (2023). Pengaruh pengetahuan perpajakan, kesadaran wajib pajak, pelaksanaan self-assessment, dan sanksi pajak terhadap kepatuhan wajib pajak pelaku e-commerce (Studi kasus wajib pajak orang pribadi pelaku UMKM di Kota Semarang). Diponegoro Journal of Accounting, 12(4), 1–15.
-
Ferreira, J., Fernandes, C., & Veiga, P. M. (2025). Explainable artificial intelligence for predicting entrepreneurial intentions: A theory of planned behavior approach. International Journal of Entrepreneurial Behaviour and Research, 1–27. https://doi.org/10.1108/IJEBR-05-2025-0660.
-
Gwokyalya, W., & Okumu, I. M. (2023). Gross turnover assessment and tax compliance in Uganda’s small businesses: A deep inquiry on the certainty of presumptive tax law. International Journal of Law and Management, 65(5), 405–424. https://doi.org/10.1108/IJLMA-10-2022-0221.
-
Handoko, A. T., & Ladepi, N. (2025). Analisis perhitungan PPH final UMKM wajib pajak orang pribadi sebelum dan sesudah Undang-Undang Harmonisasi Peraturan Perpajakan (UU HPP). Ekonomika45 (Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan), 12(2), 1085–1093. https://doi.org/10.30640/ekonomika45.v12i2.4578.
-
Hantono, & Sianturi, R. F. (2022). Pengaruh pengetahuan pajak, sanksi pajak terhadap kepatuhan pajak pada UMKM Kota Medan. Owner: Riset & Jurnal Akuntansi, 6(1), 747–758. https://doi.org/10.33395/owner.v6i1.628.
-
-
Hasan, A., Sheikh, N., & Farooq, M. B. (2024). Exploring stakeholder perceptions of tax reform failures and their proposed solutions: A developing country perspective. Meditari Accountancy Research, 32(3), 721–755. https://doi.org/10.1108/MEDAR-03-2023-1961.
-
Indriani, J. D., Kemala, S., Fitria, Nengsih, Y. R., & Yati, R. (2023). Pengaruh kualitas pelayanan fiskus, kesadaran wajib pajak dan sanksi pajak terhadap kepatuhan wajib pajak orang pribadi. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 9(2), 421–430. https://doi.org/10.35870/jemsi.v9i2.1055.
-
Juliana, E., Widagdo, S., & Ilmi, M. (2023). Faktor-faktor yang mempengaruhi kepatuhan wajib pajak dalam membayar pajak bumi dan bangunan dengan sosialisasi pajak sebagai variabel moderasi di Desa Lengkap Kecamatan Bangsalsari Jember. Jurnal RIEMBA: Jurnal Riset Ekomomi, Manajemen, Business, dan Akuntansi, 1(1), 75–87. https://doi.org/10.31967/riemba.v1i1.937.
-
-
Kumi, R., Bannor, R. K., Oppong-Kyeremeh, H., & Adaletey, J. E. (2024). Voluntary and enforced tax compliance determinants and impact among agrochemical businesses in Ghana. Arab Gulf Journal of Scientific Research, 42(3), 991–1011. https://doi.org/10.1108/AGJSR-03-2023-0133.
-
Kusnanta. (2022). Analisis pengaruh disiplin dan lingkungan kerja terhadap kinerja pegawai negeri sipil pada Dinas Koperasi, Usaha Mikro, Perindustrian dan Perdagangan Kabupaten Semarang. Jurnal Visi Manajemen, 8(3), 159–166. https://doi.org/10.56910/jvm.v8i3.229.
-
Laila, N., Ratnasari, R. T., Ismail, S., Mohd Hidzir, P. A., & Mahphoth, M. H. (2023). The intention of small and medium enterprises’ owners to participate in waqf: The case of Malaysia and Indonesia. International Journal of Islamic and Middle Eastern Finance and Management, 16(3), 429–447. https://doi.org/10.1108/IMEFM-01-2022-0014.
-
Li, X., Jiang, B., & Li, J. (2021). Adoption of supply chain finance by small and medium enterprises in China. Business Process Management Journal, 27(2), 486–504. https://doi.org/10.1108/BPMJ-09-2020-0399.
-
-
-
Pramesty, A. C. P., & Ratnawati, J. (2023). Pengaruh pemahaman perpajakan tentang tarif pajak, sanksi pajak, dan keadilan pajak terhadap presepsi mahasiswa mengenai penggelapan pajak (tax evasion). Jurnal Ilmiah Universitas Batanghari Jambi, 23(2), 2461–2473. https://doi.org/10.33087/jiubj.v23i2.3900.
-
Purnawan, A., Khisni, A., & Adillah, S. U. (2021). Penyuluhan hukum pemungutan pajak penghasilan (PPh) usaha mikro kecil dan menengah di Kecamatan Semarang Selatan. Empowerment: Jurnal Pengabdian Masyarakat, 4(1), 54–60. https://doi.org/10.25134/empowerment.v4i01.4049.
-
Putri, N. P. I. W., & Setiawan, P. E. (2024). Sosialisasi, kesadaran, sanksi pajak dan kepatuhan WPOP UMKM. E-Jurnal Akuntansi, 34(6), 1488–1494. https://doi.org/10.24843/eja.2024.v34.i06.p11.
-
Ramdania, A., & Yoshida, D. (2025). Pengaruh sanksi perpajakan, penerapan self-assessment system dan kesadaran wajib pajak terhadap kepatuhan wajib pajak UMKM. AKSIOMA: Jurnal Sains Ekonomi dan Edukasi, 2(1), 293–313. https://doi.org/10.62335.
-
Ristanti, F., Khasanah, U., & Kuntadi, C. (2022). Literature review pengaruh penerapan pajak UMKM, sosialisasi perpajakan dan sanksi perpajakan terhadap kepatuhan wajib pajak. JIM: Jurnal Ilmu Multidisplin, 1(2), 380–391. https://doi.org/10.38035/jim.v1i2.
-
Schoeman, A. H. A., Evans, C. C., & Preez, H. Du. (2022). To register or not to register for value-added tax? How tax rate changes can influence the decisions of small businesses in South Africa. Meditari Accountancy Research, 30(7), 213–236. https://doi.org/10.1108/MEDAR-05-2021-1309.
-
-
Suhendro, A., Broto, M. F., & Rahayu, N. S. (2024). Evaluasi penerapan Peraturan Pemerintah Nomor 23 Tahun 2018 pada KPP Pratama Jakarta Gambir Tiga. Syntax Literate: Jurnal Ilmiah Indonesia, 9(11), 6525–6536. https://doi.org/10.36418/syntax-literate.v9i11.52350.
-
Tefuttor, C. K., Nsor-Ambala, R., Onumah, R., & Agbeibor, J. (2025). Modeling the determinants of tax compliance behavior in Ghana: A moderated mediation model. Journal of Economic and Administrative Sciences, 1–17. https://doi.org/10.1108/jeas-11-2024-0479.
-
Widiastuti, S. A., Hernawati, R. I., Pamungkas, I. D., & Purwantoro. (2024). Pengaruh pengetahuan wajib pajak, kesadaran wajib pajak, dan sanksi pajak terhadap kepatuhan wajib pajak kendaraan bermotor di Kota Demak. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 10(1), 289–300. https://doi.org/10.35870/jemsi.v10i1.1929.

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.