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Keywords: "Customer"

Implementation of Android-Based Salon Booking Application for Customer Service Optimization

Authors: Tegar Bayu Samudra, Afwan Anggara

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Tegar Bayu Samudra: Universitas Teknologi Yogyakarta
Afwan Anggara: Universitas Teknologi Yogyakarta
Pages: 1056-1065
DOI:  10.35870/ijsecs.v4i3.3279
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Implementation of the FCFS (First Come, First Served) Method to Resolve Customer Queuing Issues at Lentera Grill Restaurant

Authors: Lila Prabandaru, Suharyadi Suharyadi

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Lila Prabandaru: Satya Wacana Christian University
Suharyadi Suharyadi: Satya Wacana Christian University
Pages: 624-632
DOI:  10.35870/ijsecs.v5i2.4209
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Implementation of a Chatbot Using the Waterfall Method to Improve Helpdesk Service Efficiency at IT Consulting Companies

Authors: Sri Lestari, Eka Putri Aprillia, Raisah Fajri Aula

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Sri Lestari: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Eka Putri Aprillia: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Raisah Fajri Aula: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 1010-1018
DOI:  10.35870/ijsecs.v5i3.5207
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Personalized Marketing Strategy in Digital Business Using Data Mining Approach

Authors: Yusnidar Yusnidar, Dudi Yudhakusuma, Fitriya Sari

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Yusnidar Yusnidar: Universitas Bumi Persada
Dudi Yudhakusuma: Universitas Langlangbuana
Fitriya Sari: Universitas Muhammadiyah Cirebon
Pages: 137-143
DOI:  10.35870/ijsecs.v3i2.1515
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Development of Dekstop Based Customer Data Information System (Case Study: PDAM Tirta Fulawan Siemeulue Barat)

Authors: Rafi Moerdani

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Rafi Moerdani: Information Technology Faculty, STMIK Abulyatama Aceh
Pages: 34-48
DOI:  10.35870/ijsecs.v1i1.326
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Web-Based Gamelan Marketing Information System with CRM Strategy and New Product Delivery via Email at Sido Dadi Gamelan Industry in Jatiteken Village

Authors: Armeta Eka Putri Wibowo, Eko Purwanto, Hanifah Permatasari

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Armeta Eka Putri Wibowo: Universitas Duta Bangsa Surakarta
Eko Purwanto: Universitas Duta Bangsa Surakarta
Hanifah Permatasari: Universitas Duta Bangsa Surakarta
Pages: 656-664
DOI:  10.35870/ijsecs.v4i2.2661
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Increasing Product Promotion by Implementing Association Rules in The Web-Based Second_Oldshoes Store Sales System

Authors: Maria Sri Wulandari, Rahayu Noveandini, Fuadi Ahmad Dahlan

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Maria Sri Wulandari: STMIK Jakarta STI&K
Rahayu Noveandini: STMIK Jakarta STI&K
Fuadi Ahmad Dahlan: STMIK Jakarta STI&K
Pages: 495-503
DOI:  10.35870/ijsecs.v3i3.1939
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Implementation of RFM Analysis to Enhance Sales Patterns of Food and Beverages at Bonjour Café and Resto Using the Apriori Algorithm

Authors: Julvan Marzuki Putra Sibarani, Yuma Akbar, Sutisna, Kiki Setiawan

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Julvan Marzuki Putra Sibarani: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Yuma Akbar: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Sutisna: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Kiki Setiawan: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 1261-1279
DOI:  10.35870/ijsecs.v4i3.3073
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Classification of Customer Satisfaction with the K-Nearest Neighbor Algorithm in Relation to Employee Performance at PT. Airkon Pratama

Authors: Ahmad Suprianto, Untung Surapati, Yuma Akbar, Aditya Zakaria Hidayat

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Ahmad Suprianto: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Untung Surapati: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Yuma Akbar: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Aditya Zakaria Hidayat: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 882-895
DOI:  10.35870/ijsecs.v4i3.2948
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Expert System for Diagnosing Indihome Network Connection Disorders Using Metode Backward Chaining (Case Study: Telkom Jayapura City)

Authors: Yonas Abidondifu, Rahmat H. Kiswanto, Heru Sutejo

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Yonas Abidondifu: Universitas Sepuluh Nopember Papua
Rahmat H. Kiswanto: Universitas Sepuluh Nopember Papua
Heru Sutejo: Universitas Sepuluh Nopember Papua
Pages: 473-483
DOI:  10.35870/ijsecs.v4i2.2519
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Logistics Efficiency in Product Distribution with Genetic Algorithms for Optimal Routes

Authors: Muhammad Nana Trisolvena, Fegie Yoanti Wattimena, Paulus Perey Untajana

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Muhammad Nana Trisolvena: Universitas Muhammadiyah Cirebon
Fegie Yoanti Wattimena: Universitas Ottow Geissler Papua
Paulus Perey Untajana: Sekolah Tinggi Ilmu Ekonomi Bukit Zaitun Sorong
Pages: 247-262
DOI:  10.35870/ijsecs.v4i1.2045
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Optimizing E-commerce Inventory to prevent Stock Outs using the Random Forest Algorithm Approach

Authors: Achmad Ridwan, Ully Muzakir, Safitri Nurhidayati

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Achmad Ridwan: Universitas Muhammadiyah Kudus
Ully Muzakir: Universitas Bina Bangsa Getsempena
Safitri Nurhidayati: Universitas Muhammadiyah Berau
Pages: 107-120
DOI:  10.35870/ijsecs.v4i1.2326
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Enhancing Logistic Efficiency in Product Distribution through Genetic Algorithms (GAs) for Route Optimization

Authors: Loso Judijanto, Tribowo Rachmat Fauzan, Bobby Fisher

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Loso Judijanto: IPOSS Jakarta
Tribowo Rachmat Fauzan: Padjadjaran University
Bobby Fisher: Universitas Muhammadiyah Jakarta
Pages: 504-510
DOI:  10.35870/ijsecs.v3i3.1872
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The Role of E-Commerce in Increasing Sales Using Unified Modeling Language

Authors: Djarot Hindarto

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Djarot Hindarto: Nasional University
Pages: 120-129
DOI:  10.35870/ijsecs.v3i2.1503
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Application of the K-Medoids Algorithm in Clustering PAM Customers Based on Provinces in Indonesia

Authors: Nufaisa Almazar, Mesra Betty Yel

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Nufaisa Almazar: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Mesra Betty Yel: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 210-224
DOI:  10.35870/ijsecs.v4i1.2229
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Data Visualization of Kemplang Sales Using Looker Studio at Arion Souvenir Shop

Authors: Yuda Restu Fauzi, Budi Sutomo

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Yuda Restu Fauzi: Universitas Dharma Wacana
Budi Sutomo: Universitas Dharma Wacana
Pages: 164-176
DOI:  10.35870/ijsecs.v5i1.3486
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Purchasing Patterns Analysis in E-commerce: A Big Data-driven Approach and Methodological

Authors: Andik Adi Putra Riwayat, Agnes Dwita Susilawati, Zakiyyatun Naqiah

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Andik Adi Putra Riwayat: Institut Teknologi Sains dan Kesehatan ICME Jombang
Agnes Dwita Susilawati: Universitas Pancasakti Tegal
Zakiyyatun Naqiah: Politeknik Hasnur
Pages: 148-164
DOI:  10.35870/ijsecs.v4i1.2384
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An Analysis of Digital Queuing Systems in Indonesian Banking Services: A Systematic Literature Review

Authors: Carrina A. Tesa, M. Syauqi Haris, Wahyu Teja Kusuma

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Carrina A. Tesa: Institut Teknologi, Sains, dan Kesehatan RS. DR. Soepraoen Kesdam V/BRW Malang
M. Syauqi Haris: Institut Teknologi, Sains, dan Kesehatan RS. DR. Soepraoen Kesdam V/BRW Malang
Wahyu Teja Kusuma: Institut Teknologi, Sains, dan Kesehatan RS. DR. Soepraoen Kesdam V/BRW Malang
Pages: 724-732
DOI:  10.35870/ijsecs.v5i2.4379
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Navigating the Integration of Blockchain Technology in Banking: Opportunities and Challenges

Authors: Irshad Ahmed Hashimzai, Mohammad Zameer Ahmadzai

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Irshad Ahmed Hashimzai: Kabul Polytechnic University
Mohammad Zameer Ahmadzai: Kabul Polytechnic University
Pages: 665-679
DOI:  10.35870/ijsecs.v4i2.2656
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Designing a User-Centered Facial Health Application (Glowessence) with Usability Testing

Authors: Anak Agung Adi Wiryya Putra, Kadek Wahyu Santika Putra, Arefcy Theneven Saban

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Anak Agung Adi Wiryya Putra: University of National Education
Kadek Wahyu Santika Putra: University of National Education
Arefcy Theneven Saban: University of National Education
Pages: 77-87
DOI:  10.35870/ijsecs.v5i1.3422
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Web-Based Financial Information System at Digimizu Digital Management

Authors: Titin Listiani, Eko Purwanto, Hanifah Permatasari

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Titin Listiani: Universitas Duta Bangsa
Eko Purwanto: Universitas Duta Bangsa
Hanifah Permatasari: Universitas Duta Bangsa
Pages: 40-52
DOI:  10.35870/ijsecs.v5i1.3329
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Sales Data Visualization for Rumah Berkebun Shopee Store Using Business Intelligence and Google Data Studio

Authors: Dito Ramadhani, Muhammad Adie Syaputra

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Dito Ramadhani: Universitas Dharma Wacana
Muhammad Adie Syaputra: Universitas Dharma Wacana
Pages: 319-330
DOI:  10.35870/ijsecs.v5i1.3663
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Implementation of Flutter and Firebase in Bamboo Craft Digitalization Application

Authors: Fajar Jati, Suyud Widiono

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Fajar Jati: Universitas Teknologi Yogyakarta
Suyud Widiono: Universitas Teknologi Yogyakarta
Pages: 1362-1372
DOI:  10.35870/ijsecs.v5i3.5936
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Website-Based Liquid Selection Recommendation System Using Content-Based Filtering Method at Morevapor Gading Store

Authors: Rizky Rama Mulyawan, Wijiyanto, Pramono

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Rizky Rama Mulyawan: Universitas Duta Bangsa
Wijiyanto: Universitas Duta Bangsa
Pramono: Universitas Duta Bangsa
Pages: 1280-1291
DOI:  10.35870/ijsecs.v4i3.3082
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Development of Applications with Artificial Intelligence: Expert Perspectives and Recommendations

Authors: Julien Florkin

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Julien Florkin: TechInnovate Solutions
Pages: 301-318
DOI:  10.35870/ijsecs.v5i1.3888
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