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Keywords: "Customer Support"

Implementation of a Chatbot Using the Waterfall Method to Improve Helpdesk Service Efficiency at IT Consulting Companies

Authors: Sri Lestari, Eka Putri Aprillia, Raisah Fajri Aula

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Sri Lestari: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Eka Putri Aprillia: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Raisah Fajri Aula: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 1010-1018
DOI:  10.35870/ijsecs.v5i3.5207
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Implementation of RFM Analysis to Enhance Sales Patterns of Food and Beverages at Bonjour Café and Resto Using the Apriori Algorithm

Authors: Julvan Marzuki Putra Sibarani, Yuma Akbar, Sutisna, Kiki Setiawan

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Julvan Marzuki Putra Sibarani: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Yuma Akbar: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Sutisna: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Kiki Setiawan: Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika
Pages: 1261-1279
DOI:  10.35870/ijsecs.v4i3.3073
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The Role of E-Commerce in Increasing Sales Using Unified Modeling Language

Authors: Djarot Hindarto

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Djarot Hindarto: Nasional University
Pages: 120-129
DOI:  10.35870/ijsecs.v3i2.1503
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Product Demand Forecast Analysis Using Predictive Models and Time Series Forecasting Algorithms on the Temu Marketplace Platform

Authors: Muhammad Nana Trisolvena, Marwah Masruroh, Yanti Mayasari Ginting

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Muhammad Nana Trisolvena: Universitas Muhammadiyah Cirebon
Marwah Masruroh: Jakarta State Polytechnic
Yanti Mayasari Ginting: Institut Bisnis dan Teknologi Pelita Indonesia
Pages: 430-439
DOI:  10.35870/ijsecs.v4i2.2774
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Web-Based Financial Information System at Digimizu Digital Management

Authors: Titin Listiani, Eko Purwanto, Hanifah Permatasari

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Titin Listiani: Universitas Duta Bangsa
Eko Purwanto: Universitas Duta Bangsa
Hanifah Permatasari: Universitas Duta Bangsa
Pages: 40-52
DOI:  10.35870/ijsecs.v5i1.3329
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Android-Based Inventory System for Sitayu Paint Shop to Optimize Goods Management

Authors: Muhamad Alda, Silvi Indryani, Diah Ayu Rina Sari, Tasya syalsabilla, Maulidya Putri Kinanti Ritonga

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Muhamad Alda: Universitas Islam Negeri Sumatera Utara
Silvi Indryani: Universitas Islam Negeri Sumatera Utara
Diah Ayu Rina Sari: Universitas Islam Negeri Sumatera Utara
Tasya syalsabilla: Universitas Islam Negeri Sumatera Utara
Maulidya Putri Kinanti Ritonga: Universitas Islam Negeri Sumatera Utara
Pages: 280-289
DOI:  10.35870/ijsecs.v5i1.3584
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