Published: 2026-10-01
Rancang Bangun Sistem Layanan Sosial Terpadu Menggunakan Metode Rapid Application Development pada Dinas Sosial Kabupaten Banyuasin
DOI: 10.35870/jtik.v10i4.6762
Abstract
Fast, accurate, and transparent social services are essential to supporting community welfare. However, the social service process at the Banyuasin Regency Social Service still faces various obstacles due to suboptimal data processing, information delays, and a lack of integration between service areas. This study aims to design and build a web-based integrated social service system at the Banyuasin Regency Social Service to address the problem of unintegrated and manual data management. The method used is Rapid Application Development (RAD) because it can accelerate the development process through an iterative approach and direct user involvement. The developed system includes several features such as data collection on families receiving social assistance, data collection on people with disabilities, data collection on disaster victims, and reporting. The results of the study indicate that the system has been successfully developed to the prototype stage and tested using the black-box testing method on 12 main modules. The test results indicate that all system functions run as expected without any significant errors. With this system, it is hoped that the Banyuasin Regency Social Service can provide more responsive and accountable services.
Keywords
Article Information
This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 10 No. 4 (2026)
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Section: Computer & Communication Science
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Published: 2026-10-01
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License: CC BY 4.0
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Copyright: © 2026 Authors
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DOI: 10.35870/jtik.v10i4.6762
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Rahmi Hidayati, Universitas Bina Darma
Program Studi Teknik Informatika, Fakultas Sains Teknologi, Universitas Bina Darma, Kota Palembang, Provinsi Sumatera Selatan, Indonesia.
Tata Sutabri, Universitas Bina Darma
Program Studi Teknik Informatika, Fakultas Sains Teknologi, Universitas Bina Darma, Kota Palembang, Provinsi Sumatera Selatan, Indonesia.
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