Rancang Bangun Sistem Layanan Sosial Terpadu Menggunakan Metode Rapid Application Development pada Dinas Sosial Kabupaten Banyuasin
DOI:
https://doi.org/10.35870/jtik.v10i4.6762Keywords:
System, Social Services, Website, RADAbstract
Fast, accurate, and transparent social services are essential to supporting community welfare. However, the social service process at the Banyuasin Regency Social Service still faces various obstacles due to suboptimal data processing, information delays, and a lack of integration between service areas. This study aims to design and build a web-based integrated social service system at the Banyuasin Regency Social Service to address the problem of unintegrated and manual data management. The method used is Rapid Application Development (RAD) because it can accelerate the development process through an iterative approach and direct user involvement. The developed system includes several features such as data collection on families receiving social assistance, data collection on people with disabilities, data collection on disaster victims, and reporting. The results of the study indicate that the system has been successfully developed to the prototype stage and tested using the black-box testing method on 12 main modules. The test results indicate that all system functions run as expected without any significant errors. With this system, it is hoped that the Banyuasin Regency Social Service can provide more responsive and accountable services.
Downloads
References
Aryawadhana, V. R. (2020). Rancang bangun aplikasi penjualan berbasis web menggunakan metode web engineering. Jurnal Media Borneo.
Gunawan, E. C. (2014). Pembuatan sistem informasi pelayanan masyarakat terpadu (Sipemat) untuk layanan informasi dan administrasi kependudukan di Kelurahan “X” dan Kecamatan “Y”. Calyptra, 2(2), 1–15.
Hidayat, T., Nasution, H. N., & Nasution, S. W. R. (2025). Konsep dasar sistem informasi: Teori dan implementasi. NEM.
Indrajani. (2015). Database design (Case study all in one). PT Elex Media Komputindo.
Kementerian Sosial Republik Indonesia. (2019). Pedoman pelaksanaan layanan sosial terpadu. Kementerian Sosial Republik Indonesia.
Kendall, K. E., & Kendall, J. E. (2011). Systems analysis and design. Pearson.
Mayangky, N. A., & Suharyanto, S. (2018). Perancangan sistem informasi sentra pelayanan kepolisian terpadu pada Polsek Citeureup Cimahi. Jurnal Sisfokom (Sistem Informasi dan Komputer), 7(1), 67–74.
Myers, G. J., Sandler, C., & Badgett, T. (2011). The art of software testing. John Wiley & Sons.
Nugroho, A. (2018). Rekayasa perangkat lunak berbasis objek. Informatika.
Peraturan Menteri Sosial Republik Indonesia Nomor 3 Tahun 2021 tentang Pengelolaan Data Terpadu Kesejahteraan Sosial.
Peraturan Presiden Nomor 2 Tahun 2015 tentang Rencana Pembangunan Jangka Menengah Nasional (RPJMN) 2015-2019.
Pressman, R. S., & Maxim, B. R. (2014). Software engineering: A practitioner’s approach. McGraw-Hill Education.
Putra, H. N. (2018). Implementasi diagram UML (Unified Modelling Language) dalam perancangan aplikasi data pasien rawat inap pada Puskesmas Lubuk Buaya. Sinkron: Jurnal dan Penelitian Teknik Informatika, 2(2), 67–77.
Rahayu, R. E. G., & Marup, P. (2021). Rancang bangun sistem informasi pelayanan administrasi publik terpadu berbasis web. Jurnal Algoritma, 18(1), 25–34.
Sommerville, I. (2016). Software engineering (10th ed.). Pearson.
Sugiarti, Y. (2013). Analisis & perancangan UML (Unified modelling language). Graha Ilmu.
Suharto, E. (2011). Kebijakan sosial. Alfabeta.
Sulianta, F. (2025). Analisis dan perancangan sistem informasi. Feri Sulianta.
Sutabri, T. (2012). Konsep sistem informasi. Andi.
Wahyudin, Y., & Rahayu, D. N. (2020). Analisis metode pengembangan sistem informasi berbasis website: A literature review. Jurnal Interkom: Jurnal Publikasi Ilmiah Bidang Teknologi Informasi dan Komunikasi, 15(3), 119–133.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Rahmi Hidayati, Tata Sutabri
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.
