Edukasi Melalui Capacity Building Surveyor Untuk Menjaga Kualitas Data Survei Bank Indonesia

Authors

  • Nilna Muna Universitas Pendidikan Nasional
  • Jonathan Irenius Hendra Universitas Pendidikan Nasional

DOI:

https://doi.org/10.35870/jpmn.v6i2.8549

Keywords:

Capacity building, Surveyors, Survey data quality, Bank Indonesia, Internal control

Abstract

Surveyors at the Bank Indonesia Representative Office in Bali Province collect regional economic survey data and meet field constraints that can weaken the quality of those data. This community service paper documents one capacity-building session as a qualitative case of preventive internal control. The session was held on 24 July 2026, during the field-placement period. Thirty-six surveyors attended in person, and 40 surveyors joined by Zoom, as recorded on the attendance list. Self-evaluation forms were grouped into six cross-survey constraints and eight survey-specific problems, including incomplete answers, nonresponse, privacy objections, access limits, application or network failures, and problems that differ by survey type. Training combined general interviewing and probing with materials segmented by survey type and was read through the COSO internal control framework. Same-day observation on seven indicators showed more orderly readiness in interviewing, probing, and data checking. The paper reports those themes and that same-day observation. A statistical test and a follow-up measure of data quality were not part of the activity, so a lasting effect is not stated here.

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Author Biographies

  • Nilna Muna, Universitas Pendidikan Nasional

    Management Study Program, Faculty of Economics and Business, Universitas Pendidikan Nasional, Denpasar City, Bali Province, Indonesia

  • Jonathan Irenius Hendra, Universitas Pendidikan Nasional

    Accounting Study Program, Faculty of Economics and Business, Universitas Pendidikan Nasional, Denpasar City, Bali Province, Indonesia

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Published

2026-10-14

How to Cite

Muna, N., & Hendra, J. I. (2026). Edukasi Melalui Capacity Building Surveyor Untuk Menjaga Kualitas Data Survei Bank Indonesia. Jurnal Pengabdian Masyarakat Nusantara (JPMN), 6(2), 373-379. https://doi.org/10.35870/jpmn.v6i2.8549