Published: 2026-07-08
Pendampingan Sistem Informasi Arsip Surat sebagai Upaya Peningkatan Kinerja Administrasi di Kecamatan Kota Kudus
DOI: 10.35870/jpmn.v6i1.7510
Neila Mei Ika Suryani, Anteng Widodo
- Neila Mei Ika Suryani: Universitas Muria Kudus
- Anteng Widodo: Universitas Muria Kudus
Article Metrics
- Scopus Citations
- Google Scholar
- Crossref Citations
- Semantic Scholar
- DataCite Metrics
-
If the link doesn't work, copy the DOI or article title for manual search (API Maintenance).
Abstract
The process of managing correspondence at the District Office of the City is still carried out manually using notebooks and paper disposition sheets. This condition makes the recording of letters, dispositions, and document searches inefficient and time-consuming. This situation could lead to the loss of archive documents and delays in conveying information to the relevant departments. Based on these issues, there is a need for information that can support digital letter management. This web-based information system is designed to simplify the recording of incoming and outgoing letters, letter disposition management, and digital document archiving to make it more organised and easily accessible. The implementation of this community service activity uses a qualitative approach, including needs analysis, system design, system implementation and testing, system maintenance, as well as monitoring and evaluation. This system was built using the Laravel framework and MySQL as the database. The results show that it can help make managing incoming and outgoing letters, dispositions, and filing digitally much easier. The digital archive search feature speeds up the process of finding documents, reducing the time from 8-10 minutes to less than 2 minutes. Evaluation also shows that users find the system easier to use and more effective for searching archives compared to the previous manual method. So, implementing this web-based letter management and disposition information system can improve the quality of letter administration and boost performance at the District Office more efficiently and effectively.
Keywords
Information System; Correspondence; Correspondence Processing; Digital Archives; Laravel
Peer Review Process
This article has undergone a double-blind peer review process to ensure quality and impartiality.
Indexing Information
Discover where this journal is indexed at our indexing page.
Open Science Badges
This journal supports transparency in research and encourages authors to meet criteria for Open Science Badges.
How to Cite
Article Information
This article has been peer-reviewed and published in the Jurnal Pengabdian Masyarakat Nusantara (JPMN). The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 6 No. 1 (2026)
-
Section: Articles
-
Published: 2026-07-08
-
License: CC BY 4.0
-
Copyright: © 2026 Authors
-
DOI: 10.35870/jpmn.v6i1.7510
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem.
Neila Mei Ika Suryani, Universitas Muria Kudus
Information Systems Study Program, Faculty of Engineering, Universitas Muria Kudus, Kudus Regency, Central Java Province, Indonesia
-
Angelina, A., Yandhika, C., Hartanto, C., Graciela, M., & Farisi, A. (2024, May 25). Sebuah Tinjauan Literatur Sistematis tentang Metode Pengembangan Perangkat Lunak Sistem Informasi Berbasis Web. Jurnal Teknologi Sistem Informasi, 5(1), 181-192. https://doi.org/https://doi.org/10.35957/jtsi.v5i1.6619
-
Dalis, S., Agustiani, S., Bahri, S., & Prawikas, A. (2024). Model Rapid Application Development ( RAD ) Untuk Perancangan Sistem Informasi Pengelolaan Surat ( SIPERA ) Pada Kelurahan. IMTechno: Journal of Industrial Management and Technology, 5(1), 31–37. https://doi.org/10.31294/imtechno.v5i1.2448
-
Damanik, B., & Sarumaha, L. (2022). Sistem Aplikasi Pengolahan Surat Masuk Dan Surat Keluar Berbasis Web (Studi Kasus :Kantor Camat Telukdalam, Kab.Nias Selatan). JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS), 4(1), 91–101. Retrieved from https://e-journal.sari-mutiara.ac.id/index.php/tekesnos/article/view/2909
-
-
Gunawan Prayitno, & Merlin Tandi Pakila. (2024). Optimalisasi Pengarsipan Surat Masuk dan Surat Keluar dengan Sistem Berbasis Web Kantor Desa Waharia. Jurnal Teknologi Dan Informatika, 2(1), 150–161. https://doi.org/10.70539/jti.v2i1.32
-
Hanny Rahmadani Ritonga. (2023). Analisis Penanganan Surat Masuk dan Keluar pada Biro Kesejahteraan Rakyat Sekretariat Daerah Provinsi Sumatera Utara. Jurnal Ilmiah Dan Karya Mahasiswa, 1(6), 48–57. https://doi.org/10.54066/jikma.v1i6.1058
-
Harefa, E. S., Waruwu, E., Zega, K., & Mendrofa, Y. (2024). Pengembangan Sistim Informasi Manajemen Surat Masuk dan Surat Keluar (Simsumaker) Berbasis Digital di Kantor Kecamatan Tuhemberua Kabupaten Nias Utara. Tuhenori: Jurnal Ilmiah Multidisiplin, 2(4), 201-219. https://doi.org/10.62138/tuhenori.v2i4.90
-
Harefa, R. F., Waruwu, E., Zendrato, T., & Mendrofa, Y. (2024). Sistem Pengelolaan Surat Masuk dan Surat Keluar Berbasis Web di Sekretariat Daerah Kabupaten Nias. Tuhenori: Jurnal Ilmiah Multidisiplin, 2(4), 292–304. https://doi.org/10.62138/tuhenori.v2i4.87
-
-
Lailatus Sa’diah, N., & Widodo, A. (2025). Pelatihan Aplikasi Pengaduan dan Permintaan Informasi Berbasis Web Untuk Peningkatan Layanan Dan Transparansi Informasi. Jurnal Abdimas Bina Bangsa, 6(2 SE-), 1790–1797. https://doi.org/10.46306/jabb.v6i2.1997
-
Mahendra, I. W., & Widodo, A. (2026). Pendampingan Sistem Pengelolaan Surat Berbasis Web sebagai Solusi Digitalisasi Administrasi Inspektorat Kudus. Jurnal Pengabdian Masyarakat (ABDIRA), 6(2), 441-449. https://doi.org/10.31004/abdira.v6i2.1623
-
Mukhsin, M. (2020). Peranan Teknologi Informasi dan Komunikasi Menerapkan Sistem Informasi Desa Dalam Publikasi Informasi Desa di Era Globalisasi. TEKNOKOM, 3(1), 7–15. https://doi.org/10.31943/teknokom.v3i1.43
-
Pangestu, P. R., & Voutama, A. (2024). Pemanfaatan UML (Unified Modelling Language) pada Sistem Pengelolaan Aspirasi Mahasiswa Berbasis Website. JATI (Jurnal Mahasiswa Teknik Informatika), 8(6), 11846-11851. https://doi.org/10.36040/jati.v8i6.11732
-
Ramdhani, A., Zumara, Z., & Khalid, N. (2024). Pengaruh Sistem Pengelolaan Surat Bagian Umum Sub Bagian Tata Usaha Terhadap Kepatuhan Prinsip Ekonomi Syariah Di Kantor Kesyahbandaran Dan Otoritas Pelabuhan Kelas II Patimban. MASHLAHAH, 3(2), 71-89. https://doi.org/10.62824/2v1pt990
-
Risparyanto, A. (2021). PENGELOLAAN ARSIP PERPUSTAKAAN. Bulletin Perpustakaan Universitas Islam Indonesia (BPUII), 4(2), 161–172. https://journal.uii.ac.id/Buletin-Perpustakaan/article/view/22235
-
-
Sakir, A. R., & Kunci, K. (2024). Tinjauan literatur: Pemanfaatan teknologi informasi untuk meningkatkan mutu pelayanan publik. Jurnal Administrasi Publik Dan Bisnis, 6(2), 165-171. https://doi.org/10.36917/japabis.v6i2.170
-
Salsabila, R., Alvianor, M. F. ., & Rahman, A. (2025). Pengelolaan Administrasi Surat Menyurat oleh Subbagian Tata Usaha di Inspektorat VI Kementerian Keuangan. Arus Jurnal Sosial Dan Humaniora, 5(2), 1857–1864. https://doi.org/10.57250/ajsh.v5i2.1446
-
Teryambodo, A., & Putra, P. (2024). Analisis Pengelolaan Arsip dalam Upaya Tertib Arsip di Dinas Perpustakaan dan Kearsipan Kabupaten Magelang. Journal Terekam Jejak (JTJ), 1(1), 1–20. https://journal.terekamjejak.com/index.php/jem/article/view/170
-
Wati, V., Yani, M., & Mustamiin, M. (2026). Evaluasi Kebergunaan Sistem Surat Digital Berbasis Web Dalam Mendukung Layanan Administrasi Desa. SUBSERVE: Community Service and Empowerment Journal, 4(1), 65-74. https://doi.org/10.36728/scsej.v4i1.146
-
Widodo, A., & Abdul Chamid, A. (2025). Peramalan Penjualan Genteng Menggunakan Metode Holt–Winters Exponential Smoothing. Jurnal SITECH : Sistem Informasi Dan Teknologi, 8(2), 291–302. https://doi.org/10.24176/sitech.v8i2.16765
-
Wiludjeng, F. A. (2026). Pelayanan Administrasi Publik Melalui Sistem Digital Srikandi di Kantor Bakesbangpol Kota Blitar. Jurnal Media Akademik (JMA), 4(1). https://doi.org/10.62281/hjffp315

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.