Implementation of a Web-Based Booking and Monitoring Information System at Tirta Jawi Resort Using Laravel and Midtrans Payment Gateway Integration
DOI:
https://doi.org/10.35870/ijsecs.v5i2.5135Keywords:
Reservation information System, Laravel, Midtrans, Payment Gateway, Web-based Monitoring, Tirta Jawi Resort, PrototypingAbstract
Information technology transformation has reshaped operational landscapes across industrial sectors, particularly tourism. Tirta Jawi Resort, operating as a local tourism destination, experiences operational bottlenecks in managing ticket and facility reservations through manual processes. The research develops a web-based information system to streamline reservation procedures, facility monitoring, and digital payment integration via the Midtrans platform. The system employs Laravel framework with prototyping methodology, enabling gradual user requirement validation. Primary functionalities include swimming pool ticket reservations, villa and pavilion bookings, restaurant menu orders, real-time transaction reporting, and Midtrans payment gateway integration. System evaluation utilizes PIECES analysis to measure operational performance improvements, process efficiency, and service quality enhancement. Implementation results demonstrate substantial improvements in transaction processing speed, operational monitoring ease, and manual recording error reduction. The system generates added value through round-the-clock service accessibility, automated reporting transparency, and digital market expansion, enabling the resort to strengthen competitive positioning within tourism digitalization trends.
Downloads
References
Jefi, J., Fahmi, M., Hendri, H., Kholifah, D. N., & Suharjanti, S. (2023). Sistem Informasi Penjualan Tiket Masuk Wisata Jembatan Cinta Berbasis Web. INTI Nusa Mandiri, 18(1), 84-92. https://doi.org/10.33480/inti.v18i1.4307.
Amin, A. S., Septiana, Y., Rahayu, S., & Farhan, M. (2024). Implementasi Customer Relationship Management pada Sistem Penjualan Tiket Wisata di Karacak Valley Berbasis Website. Jurnal Algoritma, 21(1), 284-295. https://doi.org/10.33364/algoritma/v.21-1.1458.
Usman, F. (2019). Sistem informasi pemesanan tiket berbasis web pada Travel Satriazyan Subang (Skripsi, Universitas Komputer Indonesia).
Basri, H., Saputra, R. G., Alfarizi, S., Mulyawan, A. R., Gunawan, D., & Ichsan, N. (2022). Perancangan Sistem Informasi Booking Tiket Berbasis Website Menggunakan Prototype. Information System for Educators and Professionals: Journal of Information System, 7(1), 73-82. https://doi.org/10.51211/isbi.v7i1.1932.
Sutabri, T. (2023). Analisis Manajemen Resiko Pelayanan Sistem Manajemen Dealer VIAR dengan menggunakan COBIT 5. Indonesian Journal of Multidisciplinary on Social and Technology, 1(2), 168-175. https://doi.org/10.31004/ijmst.v1i2.145.
Setiawan, B., Selviana, B., & Irawan, A. S. Y. (2023). Mengoptimalkan Fungsi Payment Gateway Midtrans pada Website Coffee Shop Melalui Penggunaan Metode Prototype pada Proses Pengembangan. JRST (Jurnal Riset Sains dan Teknologi), 7(2), 219-228. https://doi.org/10.30595/jrst.v7i2.16964.
Purba, M. M. (2020). Perancangan sistem informasi pemesanan kamar hotel berbasis online. Jurnal mitra manajemen, 11(2), 75-88.
Nurhasanah, I. A., Brilliant, M., Reni, K., & Mulyanto, A. (2022). Analisis Perancangan E-Business B2C (Business to Consumer) Upaya Digitalisasi Pengembangan UMKM (Studi Kasus: Kabupaten Pesawaran, Indonesia). Jurnal Nasional Pendidikan Teknik Informatika: JANAPATI, 11(3), 236-248. https://doi.org/10.23887/janapati.v11i3.49787.
Christi, M., Putra, W. H. N., & Hanggara, B. T. (2023). Rancang Bangun Sistem Informasi dan Pelayanan E-Ticket (Booking Online) pada Wisata Pendakian Gunung Budheg Tulungagung menggunakan Website dengan Framework Laravel. Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 7(1), 83-91.
Arrahman, N., & Mulyono, H. (2021). Analisis Dan Perancangan Sistem Informasi Pemesanan Kamar Hotel Berbasis Web Pada Hotel Auliya. Jurnal Manajemen Sistem Informasi, 6(3), 325-338. https://doi.org/10.33998/jurnalmanajemensisteminformasi.2021.6.3.1097.
Nistrina, K., & Lestari, T. A. (2024). Desain Inovatif Sistem Informasi Profil Hotel Damanaka Pangalengan Berbasis Website Menggunakan UML dan Figma. J-SIKA| Jurnal Sistem Informasi Karya Anak Bangsa, 6(01), 8-17.
Adamu, J., Hamzah, R., & Rosli, M. M. (2020). Security issues and framework of electronic medical record: A review. Bulletin of Electrical Engineering and Informatics, 9(2), 565-572. https://doi.org/10.11591/eei.v9i2.2064
Ananda, D., Hidayati, H., & Cahyana, C. (2023). The development of human resources data management application at PT. Anugrah Laut Indonesia. IJAIT (International Journal of Applied Information Technology), 21. https://doi.org/10.25124/ijait.v7i01.5982
Fardela, R., Marsa, A., Suhery, L., & Maulana, M. (2023). Monitoring application system development and evaluation of "PUPR" department of gender leading activities implementation. Jurnal Komputer Dan Informatika, 11(1), 103-110. https://doi.org/10.35508/jicon.v11i1.10092
Muljo, H., Perbangsa, A., Cenggoro, T., Purwandari, K., Sudigyo, D., & Pardamean, B. (2022). Database system for storing tuberculosis sputum sample images as an AI training dataset. International Journal of Online and Biomedical Engineering (IJOE), 18(15), 109-121. https://doi.org/10.3991/ijoe.v18i15.28245
Ramelan, A., Adriyanto, F., Apribowo, C., Ibrahim, M., Sulistyo, M., & Arief, K. (2021). IoT LoRa-based energy management information system with RAD method and Laravel frameworks. Journal of Communications Software and Systems, 17(4), 366-372. https://doi.org/10.24138/jcomss-2021-0003
Sartika, S., Ardi, N., Supardianto, S., Junita, R., Lubis, A. I., & Rokhayati, Y. (2024). Design and development of the educational version of the electronic withholding tax certificate application (E-BUPOT) on a website-based platform. ICAE. EAI. https://doi.org/10.4108/eai.7-11-2023.2342937
Subecz, Z. (2021). Web-development with Laravel framework. Gradus, 8(1), 211-218. https://doi.org/10.47833/2021.1.csc.006
Warman, I., & Asrizon, S. (2021). Sistem monitoring dan evaluasi penerima program keluarga harapan (PKH) untuk keluarga penerima manfaat (KPM) berbasis web di Nagari Koto Tinggi Kecamatan Enam Lingkung. Jurnal Teknoif, 9(2), 92-96. https://doi.org/10.21063/jtif.2021.v9.2.92-96.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Della Fitriastuti, Annisa Zalzabilla Rahmawati, Muhammad Fahrudin Wahyu Nugroho, Zulaikha Hesty Rahmawati
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.
