Abstract
Employee engagement shapes the level of organizational commitment in small and medium-sized enterprises (SMEs) in Indonesia. Workers who form strong emotional connections to their responsibilities, actively assess their tasks, and participate consistently in daily operations tend to exhibit higher accountability and loyalty toward their organization. This study examines the relationship between emotional, cognitive, and behavioral engagement and organizational commitment among SME employees. A quantitative survey was conducted with 120 participants selected through purposive sampling. Data were gathered via a combination of online and in-person questionnaires. Analysis using SPSS included descriptive statistics, validity and reliability assessments, assumption testing, and multiple linear regression. Results indicate that all forms of engagement correlate positively with organizational commitment, with behavioral engagement showing the most significant impact. Employees who engage actively in their work demonstrate greater persistence in supporting organizational goals. These findings suggest that deliberate efforts to enhance engagement across multiple dimensions can strengthen stability and operational continuity in SMEs.
Article Details
How to Cite
Citation FormatReferences
24 References- Ambarwati, T., Wardhana, E. T. D. R. W., Wardoyo, C., Churiyah, M., & Jihadi, M. (2023). The Role of Compensation, Job Rotation, Employee Engagement and Employees Performance of SMEs. International Journal of Professional Business Review, 8(7), e03045–e03045. https://doi.org/10.26668/businessreview/2023.v8i7.3045
- Anindi Andriyanti, & Yenni Setyo Putri. (2025). Analysis of the Influence of Work Environment and Organizational Culture on Employee Commitment in the MSME Sector. Artikel Manajemen Dan Bisnis, 1(2), 18–26. Retrieved from https://journal.stieanindyaguna.ac.id/index.php/AMB/article/view/30
- Anjaningrum, W. D., Azizah, N., & Suryadi, N. (2024). Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia. Heliyon, 10(7), e27998. https://doi.org/10.1016/j.heliyon.2024.e27998
- Belitski, M., Guenther, C., Kritikos, A. S., & Thurik, R. (2021). Economic effects of the COVID-19 pandemic on entrepreneurship and small businesses. Small Business Economics, 58(2), 593–609. https://doi.org/10.1007/s11187-021-00544-y
- Eka, D., Diah, Y. M., Taufik, T., Bunga, C. A. C., Putriana, V. N., Febianti, D., Sari, D. P., Rosalinda, R., & Arifuddin, Z. (2022). Peranan Kompetensi SDM dalam Meningkatkan Industri UMKM di Kecamatan Ilir Barat II Palembang. Sricommerce: Journal of Sriwijaya Community Services, 3(1), 39–44. https://doi.org/10.29259/jscs.v3i1.56
- Grego-Planer, D. (2022). The relationship between benevolent leadership and affective commitment from an employee perspective. PLoS ONE, 17(3), e0264142. https://doi.org/10.1371/journal.pone.0264142
- Gusti Ayu Lusia Alviani, Anak Agung Dwi Widyani, & Ni Putu Ayu Sintya Saraswati. (2021). Pengaruh Servant Leadership Terhadap Kinerja Pegawai Dengan Komitmen Organisasi Sebagai Variabel Intervening Pada Dinas Koperasi, Usaha Kecil Menengah Dan Perdagangan Kabupaten Badung. Emas, 2(1). https://doi.org/10.30388/10.30388/emas.v6i1
- Iqbal, M., Adawiyah, W. R., Suroso, A., & Wihuda, F. (2020). Exploring the impact of workplace spirituality on nurse work engagement: an empirical study on Indonesian government hospitals. International Journal of Ethics and Systems, 36(3), 351-369.
- Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724. doi: 10.5465/256287.
- Kahpi, H. S., & Syaechurodji, T. A. (2022). Mahmud, and U. Aulia,“Keterlibatan Kayawan Dan Kinerja Karyawan Di UMKM Provinsi Banten Indonesia: Peran Mediasi Kreatifitas Karyawan,”. Jurnal Ekonomi Efektif, 4(4)., doi: http://dx.doi.org/10.32493/JEE.v4i4.22030.
- Kurniawanti, K., Subagyo, S., Herliansyah, M. K., & Sudiarso, A. (2023). Empathising and Defining the Strategy Development Process Adoption of Industrial 4.0 in SMEs. International Journal of Innovation in Enterprise System, 7(02), 145–154. https://doi.org/10.25124/ijies.v7i02.211
- Maria, A. D., Yulianto, H., Palupiningtyas, D., & Usodo, H. (2022). Relationship between transformational leadership, proactive personality, creative self-efficacy and employee creativity at food processing SMEs in Indonesia. Evidence-Based HRM: A Global Forum for Empirical Scholarship, 10(3), 257–274. https://doi.org/10.1108/ebhrm-03-2021-0033
- Mostafa Saad, M., Abdelwakeel, H. R., & Labib, A. A. (2022). Examining the impact of the various dimensions of employees’ engagement on commitment: Evidence from small and medium enterprises in Egypt. SA Journal of Human Resource Management, 20(0), 1799. https://hdl.handle.net/10520/ejc-sajhrm_v20_i0_a1799
- Mustika, W., Lie, D., Efendi, E., & Inrawan, A. (2019). Pengaruh Komitmen Pegawai dan Disiplin Kerja terhadap Kinerja Pegawai pada Dinas Koperasi, Usaha Kecil Menengah dan Perdagangan Kota Pematangsiantar. Maker: Jurnal Manajemen, 5(1), 103-116.
- Nurwaningsih, Z., & Arenggoasih, W. (2025). Pengaruh makna positif dan keterlibatan kognitif terhadap komitmen organisasi pada karyawan butik puspita kebaya salatiga. Soul: Jurnal Ilmiah Psikologi, 17(2), 170-179. https://doi.org/10.33558/soul.v17i2.11033
- Octasylva, A. R. P., Noor, Y. L., Hartoyo, H., & Soehadi, A. W. (2021). The reasoned action approach to growth intention to increase small and medium enterprises: A conceptual framework. Indonesian Journal of Business and Entrepreneurship, 7(3), 282-295. doi: 10.17358/ijbe.7.3.282.
- Octasylva, A. R. P., Yuliati, L. N., Hartoyo, H., & Soehadi, A. W. (2022). Innovativeness as the key to MSMEs’ performances. Sustainability, 14(11), 6429. doi: 10.3390/su14116429.
- Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 104. https://doi.org/10.3390/joitmc6040104
- Putra, A. S. B. (2024). Work Engagement in Indonesian Small and Medium Enterprises: A Bibliometric Analysis of Emerging Research Trends. Bulletin of Counseling and Psychotherapy, 6(2). https://doi.org/10.51214/002024061011000
- Putra, R. E., Neswardi, S., Primadona, P., Jumyetti, J., & Yuanita, I. (2023). Impact Of Digital Leadership on Small Medium Enterprises Resilience: The Mediating Role of Employee Creativity. AMAR (Andalas Management Review), 7(1), 35–61. https://doi.org/10.25077/amar.7.1.35-61.2023
- Putra, S. W. (2015). Pengaruh Komitmen Organisasi, Budaya Organisasi, Gaya Kepemimpinan dan Lingkungan Terhadap Kinerja Karyawan Pada Industri Kecil. Jurnal Ekonomi Modernisasi, 11(1), 62–77. https://doi.org/10.21067/jem.v11i1.869
- Tiong, P., Sumaryo, P., & Simamora, S. A. P. (2024). The influence of digital competency, employee engagement, and leadership style on SME employee performance in Indonesia: Innovation capability as a mediator and organizational culture as a moderator in the Society 5.0 era. Journal of STI Policy and Management, 9(2), 43-55.
- Tri Setyo Utomo, A., Annuridya Rosyidta Pratiwi Octasylva, Edward Sahat Tampubolon and Afina Putri Vindiana (2024) “Pengaruh Dukungan Manajemen, Tingkat Pengetahuan dan Keterlibatan Karyawan Terhadap Kinerja UMKM Binaan BSN”, Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK), 4(3), pp. 241-248. doi: 10.47065/jamek.v4i3.1510.
- Yosep, Y., Mulkhan, U., Hasanudin, U., & Iryani, D. A. (2024). Unleashing the Sustainable Transition of Circular Economy: A Case Study of SMEs Tapioca Industry in Lampung, Indonesia. Circular Economy and Sustainability, 1–20. https://doi.org/10.1007/s43615-024-00358-6
License
Copyright (c) 2026 Yanti Mayasari Ginting, Paulus Perey Untajana, Anthoneta Kopong

This work is licensed under a Creative Commons Attribution 4.0 International License.
This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.
Downloads
OJS UsageStats PluginMost read articles by the same author(s)
- The Impact of the 7P Marketing Mix on Sustainable Competitive Advantage: Evidence from Kasang Kulim Zoo Yanti Mayasari Ginting, T. Sy. Syakila Rauda, M. Rizwan, Sri Wahyuni Wildah · Vol. 6 No. 2 (2026): July - December 2026
- The Influence of Service Quality, Satisfaction, and Trust on Banking Customer Switching Behavior Hanuna Shafariah, Yanti Mayasari Ginting, Muhammad Nugraha · Vol. 6 No. 2 (2026): July - December 2026
- Remote Work Dynamics: Managerial Challenges and the Test of Time in Human Resource Management Paulus Perey Untajana, Novita Souisa, Anthoneta Kopong · Vol. 5 No. 2 (2025): July - December 2025
- Innovative Human Resource Practices to Improve Work-Life Balance and Talent Retention: Strategic Review and Implementation Rinawati, Paulus Perey Untajana, Anthoneta Kopong · Vol. 4 No. 2 (2024): July - December 2024
- Digital Marketing Strategy in the Online Fashion Industry Wahyu Sri Handono, Anthoneta Kopong, Muhammad Nur Madani · Vol. 4 No. 1 (2024): January - June 2024
Recommended Articles
Journal Transparency
Additional InformationLearn more about how this journal ensures quality, ethics, and transparency.