Published: 2026-06-19

Team Member Performance at the One-Stop Integrated Administration System: Motivation, Discipline, and Leadership

DOI: 10.35870/ijmsit.v6i1.7094

Rahmat, Ahmad Juwaini, Azis Firdaus
  • Rahmat: Universitas Ibn Khaldun Bogor ROR
  • Ahmad Juwaini: Universitas Ibn Khaldun Bogor ROR
  • Azis Firdaus: Universitas Ibn Khaldun Bogor ROR
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Abstract

This study examines the influence of work motivation, work discipline, and leadership on team member performance at the Bogor Regency SAMSAT Office. A quantitative causal-associative approach was employed using a census of 102 employees. Data were collected through questionnaires, observations, and interviews, and analyzed using SPSS version 27 through correlation and multiple regression analysis. The findings reveal that work motivation, work discipline, and leadership positively and significantly affect team member performance, both partially and simultaneously. Work discipline was identified as the most dominant factor influencing performance. The regression model explains 51.9% of the variance in team member performance. These findings imply that improving employee performance in public sector organizations requires stronger discipline systems supported by effective leadership and sustained motivation. Future studies are recommended to include additional variables and broader institutional contexts.

Keywords

Work motivation; Work discipline; Leadership; Employee performance; Public Sector

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How to Cite

Rahmat, R., Juwaini, A., & Firdaus, A. (2026). Team Member Performance at the One-Stop Integrated Administration System: Motivation, Discipline, and Leadership. International Journal of Management Science and Information Technology, 6(1), 940-952. https://doi.org/10.35870/ijmsit.v6i1.7094
Article Information

This article has been peer-reviewed and published in the International Journal of Management Science and Information Technology. The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 6 No. 1 (2026)

  • Section: Articles

  • Published: 2026-06-19

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Author Biographies
Rahmat, Universitas Ibn Khaldun Bogor
Google Scholar ResearchGate ORCID

Management Study Program, Faculty of Postgraduate Program, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

Ahmad Juwaini, Universitas Ibn Khaldun Bogor
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Management Study Program, Faculty of Postgraduate Program, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

Azis Firdaus, Universitas Ibn Khaldun Bogor
Google Scholar ResearchGate ORCID

Management Study Program, Faculty of Economics and Business, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

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