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Abstract

This study examines the influence of work motivation, work discipline, and leadership on team member performance at the Bogor Regency SAMSAT Office. A quantitative causal-associative approach was employed using a census of 102 employees. Data were collected through questionnaires, observations, and interviews, and analyzed using SPSS version 27 through correlation and multiple regression analysis. The findings reveal that work motivation, work discipline, and leadership positively and significantly affect team member performance, both partially and simultaneously. Work discipline was identified as the most dominant factor influencing performance. The regression model explains 51.9% of the variance in team member performance. These findings imply that improving employee performance in public sector organizations requires stronger discipline systems supported by effective leadership and sustained motivation. Future studies are recommended to include additional variables and broader institutional contexts.

Keywords

Work motivation Work discipline Leadership Employee performance Public Sector

How to Cite

Citation Format
Rahmat, R., Juwaini, A., & Firdaus, A. (2026). Team Member Performance at the One-Stop Integrated Administration System: Motivation, Discipline, and Leadership. International Journal of Management Science and Information Technology, 6(1), 940-952. https://doi.org/10.35870/ijmsit.v6i1.7094

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Author Biographies

Rahmat, Universitas Ibn Khaldun Bogor

Management Study Program, Faculty of Postgraduate Program, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

Ahmad Juwaini, Universitas Ibn Khaldun Bogor

Management Study Program, Faculty of Postgraduate Program, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

Azis Firdaus, Universitas Ibn Khaldun Bogor

Management Study Program, Faculty of Economics and Business, Universitas Ibn Khaldun Bogor, Bogor City, West Java Province, Indonesia

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Copyright (c) 2026 Rahmat, Ahmad Juwaini, Azis Firdaus

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