An Empirical Study on Product Quality and Competitive Pricing as Key Factors for Business Success

Authors

  • Mersiana Setiarini Universitas Adhirajasa Reswara Sanjaya
  • Christy Universitas Katolik Indonesia Atma Jaya
  • Sutomo Universitas Tangerang Raya

DOI:

https://doi.org/10.35870/ijmsit.v5i1.3885

Keywords:

Product quality, Competitive pricing, Business success, Retail sector, Impact

Abstract

This study examines the impact of product quality and competitive pricing on business success in the retail sector. A quantitative approach was employed with a survey design to collect data from 200 business owners in Jakarta a structured questionnaire measured product quality, competitive pricing, and business success. Multiple linear regression analysis assessed the relationship between the two independent variables and business success as the dependent variable. The analysis results show that product quality significantly influences business success, with a regression coefficient of 0.542, indicating that an increase of one unit in product quality will improve business success by 54.2%.

Meanwhile, competitive pricing also positively impacts business success, with a coefficient of 0.318. The p-values for both variables are less than 0.05, indicating their effects are statistically significant. The regression model generated an adjusted R² value of 0.645, meaning that product quality and competitive pricing explain 64.5% of the variation in business success. Hypothesis testing confirms that both variables have a positive impact, with product quality having a more significant effect. These findings suggest that retail businesses need to enhance their product quality and set competitive prices to succeed in a competitive market. This study provides insight into the role of these two factors in achieving better business performance. Fire extinguishers, eyewashes, a first aid kit, a balance board, and a smoke detector will support the hazardous waste collection centre facility.

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Author Biographies

  • Mersiana Setiarini, Universitas Adhirajasa Reswara Sanjaya

    Faculty of Tourism and Hospitality, Hospitality Study Program, Universitas Adhirajasa Reswara Sanjaya, Bandung City, West Java Province, Indonesia

  • Christy, Universitas Katolik Indonesia Atma Jaya

    Faculty of Economics and Business, Universitas Katolik Indonesia Atma Jaya, South Jakarta City, Jakarta Special Capital Region, Indonesia

  • Sutomo, Universitas Tangerang Raya

    Faculty of Economics and Business, Management Study Program, Universitas Tangerang Raya, Tangerang Regency, Banten Province, Indonesia

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Published

2025-04-16

How to Cite

Setiarini, M., Christy, C., & Sutomo, S. (2025). An Empirical Study on Product Quality and Competitive Pricing as Key Factors for Business Success. International Journal of Management Science and Information Technology, 5(1), 243-252. https://doi.org/10.35870/ijmsit.v5i1.3885

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