Abstract
Stable internet availability is crucial for disaster coordination, especially in volcanic hazard areas where terrestrial communication infrastructure is vulnerable to physical disruptions. This study evaluates the Quality of Service (QoS) performance of Low Earth Orbit (LEO) satellite internet based on Starlink and compares it with the best available cellular network in regions affected by the Mount Semeru eruption. Using a quantitative experimental approach with a descriptive-comparative design, field tests were conducted at multiple locations. QoS parameters analyzed include throughput, latency, jitter, and packet loss. Results show that Starlink's throughput is higher in several locations, with lower latency (30.80–53.00 ms), and zero packet loss on wired connections. These findings suggest that Starlink is a viable alternative for emergency communication, provided that terminal placement and environmental conditions are carefully managed.
Article Details
How to Cite
Citation FormatReferences
16 References- Adhistian, P., & Wibowo, P. (2024). QCI optimization to minimize latency and enhance user experience. Jurnal Nasional Teknik Elektro, 13(2), 82–91. https://doi.org/10.25077/jnte.v13n2.1193.2024.
- Ainina, H., & Ridwan, R. (2024). Analisis quality of service jaringan internet 4G dengan parameter throughput, delay dan jitter pada Kecamatan Seulimeum Kabupaten Aceh Besar. Cyberspace: Jurnal Pendidikan Teknologi Informasi, 8(2), 33–41. https://doi.org/10.22373/cj.v8i2.25447.
- Choi, J. (2024). Enhancing reliability in LEO satellite networks via high-speed inter-satellite links. IEEE Wireless Communications Letters, 13(8), 2200–2204. https://doi.org/10.1109/LWC.2024.3406567.
- Distira, M. W., Karnadi, K., & Apriansyah, A. (2025). Starlink network technology analysis using quality of service analysis method: Case study: Karya Jaya Village, Kertapati. Jurnal Teknologi dan Open Source, 8(2), 1128–1135. https://doi.org/10.36378/jtos.v8i2.5147.
- European Telecommunications Standards Institute. (2002). Telecommunications and internet protocol harmonization over networks (TIPHON); Part 1: General aspects of quality of service (QoS) (ETSI TR 101 329-1 V3.1.1).
- Hasnidar, S., Purnawansyah, P., & Fattah, F. (2021). Analisis perbandingan quality of service (QoS) pada jaringan 4G terhadap layanan video conference. Buletin Sistem Informasi dan Teknologi Islam, 2(2), 78–82. https://doi.org/10.33096/busiti.v2i2.751.
- Hu, B., Yildirim, M., Schotten, H. D., & Wietfeld, C. (2023). LEO satellite vs. cellular networks: Exploring the potential for synergistic integration. In Proceedings of the 19th International Conference on Emerging Networking Experiments and Technologies Companion (pp. 45–51). Association for Computing Machinery. https://doi.org/10.1145/3624354.3630588
- International Telecommunication Union. (2001). End-user multimedia QoS categories (ITU-T Recommendation G.1010). https://www.itu.int/rec/T-REC-G.1010.
- Kodheli, O., Lagunas, E., Maturo, N., Sharma, S. K., Shankar, B., Montoya, J. F. M., Duncan, J. C. M., Spano, D., Chatzinotas, S., Kisseleff, S., Querol, J., Lei, L., Vu, T. X., & Goussetis, G. (2021). Satellite communications in the new space era: A survey and future challenges. IEEE Communications Surveys & Tutorials, 23(1), 70–109. https://doi.org/10.1109/COMST.2020.3028247.
- Laksana, P., Isnawati, A. F., & Noermartyas, A. R. (2024). Comparative analysis of QoS VSAT IP and VSAT Star Telkomsat. Jurnal Nasional Teknik Elektro, 13(3), 113–119. https://doi.org/10.25077/jnte.v13n3.1258.2024.
- Maulana, A. R., Walidainy, H., Irhamsyah, M., Fathurrahman, F., & Bintang, A. (2021). Analisis quality of service (QoS) jaringan internet pada website e-learning Universitas Syiah Kuala berbasis Wireshark. Jurnal Komputer, Informasi Teknologi, dan Elektro, 6(2), 27–30. https://doi.org/10.24815/kitektro.v6i2.22284.
- Pranata, E. J., & Dewantara, R. (2024). Analisis dan pengukuran quality of service (QoS) jaringan 4G (operator Telkomsel, XL, dan Indosat). Cyber Security dan Forensik Digital, 6(2), 69–75. https://doi.org/10.14421/csecurity.2023.6.2.4246.
- Pujakesuma, P. (2023). Analisis kualitas jaringan internet di SMK Negeri 1 Tembilahan menggunakan metode quality of service. KLIK: Kajian Ilmiah Informatika dan Komputer, 3(6), 798–805. https://doi.org/10.30865/klik.v3i6.897.
- Ramadhani, E. H., Enriko, I. K. A., Alamsyah, A. T., Nuha, M. A. U., & Sari, E. L. I. P. (2025). Comparative analysis of QoS between LEO satellite and cellular internet networks for IoT smart farming. In Proceedings of the International Conference on Sustainable Green Tourism Applied Science-Engineering Applied Science (ICOSTAS-EAS 2025) (pp. 479–489). Atlantis Press International BV. https://doi.org/10.2991/978-94-6463-878-3_53.
- Saputra, H. A., Pohny, P., Putra, G. M., Budiman, E., & Wardhana, R. (2020). Analisis QoS jaringan 4G dengan menggunakan aplikasi Wireshark: Studi kasus Tepian Samarinda, Taman Samarinda, dan Taman Cerdas. Prosiding Seminar Nasional Ilmu Komputer dan Teknologi Informasi, 5(1), 13–18.
- Wijaya, A., Abdullah, A., Windriyani, E., Samaeni, F. C., Romdhan, M. Y., Ardiansah, R., & Thoyyibah, T. (2024). Implementasi quality of service (QoS) menggunakan Wireshark pada jaringan wireless LAN. Digital Transformation Technology, 4(1), 296–303. https://doi.org/10.47709/digitech.v4i1.4030.
License
Copyright (c) 2027 Muhammad Miftahul Karim, Muhammad Syaeful Fajar, MH. Ramdhani Ismar

This work is licensed under a Creative Commons Attribution 4.0 International License.
This is an open-access journal distributed under the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, reproduction, and adaptation in any medium (even commercially), provided appropriate credit is given to the original author(s), a link to the license is provided, and any changes made are indicated. Authors retain copyright without restrictions and grant the journal the right of first publication as well as non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.