Implementasi Monitoring Jaringan dan Manajemen Billing Menggunakan API MikroTik pada AB Network

Authors

DOI:

https://doi.org/10.35870/jtik.v11i1.7355

Keywords:

MikroTik API, Network Monitoring, Billing Management, PPPoE, WhatsApp Notifications

Abstract

This study develops a web-based network monitoring and billing management system integrated with MikroTik API at AB Network, an internet service provider serving 624 active customers. The main issues addressed are the absence of real-time network monitoring and poorly integrated billing processes, which can lead to delayed fault detection and inaccurate customer data management. The system was developed using the Waterfall method, integrating MikroTik routers, a MySQL database, and WhatsApp Gateway to support network monitoring, customer management, automated billing, and notification delivery. Testing results show an average MikroTik API response time of 0.83 seconds and WhatsApp notification delivery time of 4.1 seconds, with 100% success in data synchronization and automated processes. The system effectively enhances real-time network monitoring, improves customer management efficiency, and provides more integrated and transparent services. Further load testing and performance evaluation are recommended for future development.

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Author Biographies

  • Rahmat Hidayatullah

    Program Studi Teknologi Informasi Fakultas Sains dan Teknologi, Universitas Ibrahimy, Kota Situbondo, Provinsi Jawa Timur, Indonesia.

  • A. Hamdani, Universitas Ibrahimy

    Program Studi Teknologi Informasi Fakultas Sains dan Teknologi, Universitas Ibrahimy, Kota Situbondo, Provinsi Jawa Timur, Indonesia.

  • Adi Susanto, Universitas Ibrahimy

    Program Studi Teknologi Informasi Fakultas Sains dan Teknologi, Universitas Ibrahimy, Kota Situbondo, Provinsi Jawa Timur, Indonesia.

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Published

2027-01-01

Issue

Vol. 11 No. 1 (2026): JANUARY

Section

Computer & Communication Science

License

Copyright (c) 2027 Rahmat Hidayatullah, A. Hamdani, Adi Susanto

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How to Cite

Hidayatullah, R., Hamdani, A., & Susanto, A. (2027). Implementasi Monitoring Jaringan dan Manajemen Billing Menggunakan API MikroTik pada AB Network. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 11(1), 23-30. https://doi.org/10.35870/jtik.v11i1.7355

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