Published: 2026-07-01

Strategi Komunikasi Termediasi Pekerja Remote dengan Klien Multinasional

DOI: 10.35870/jtik.v10i3.5574

Rosalinda Manullang, Syifa Syarifah Alamiyah
  • Rosalinda Manullang: Universitas Pembangunan Nasional “Veteran” Jawa Timur
  • Syifa Syarifah Alamiyah: Universitas Pembangunan Nasional “Veteran” Jawa Timur
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Abstract

This study aims to examine the mediated communication patterns employed by remote workers in their interactions with multinational clients. The background of this research is grounded in the rapid development of communication technologies and the increasing prevalence of remote work systems. The research method applied is descriptive qualitative, with data collected through in-depth interviews and documentation. The findings indicate that mediated communication is influenced by media selection, technical barriers, cultural differences, and time zone disparities. The primary strategies adopted by workers include aligning the choice of media with work requirements, clarifying instructions through written documentation, and maintaining interpersonal relationships with clients. This study contributes to the advancement of business communication scholarship, particularly in the context of cross-national remote working relationships.

Keywords

Mediated Communication; Remote Working; Computer-Mediated Communication; Multinational Clients

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How to Cite

Manullang, R., & Alamiyah, S. S. (2026). Strategi Komunikasi Termediasi Pekerja Remote dengan Klien Multinasional. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 10(3), 1114-1125. https://doi.org/10.35870/jtik.v10i3.5574
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This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 10 No. 3 (2026)

  • Section: Computer & Communication Science

  • Published: 2026-07-01

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Author Biographies
Rosalinda Manullang, Universitas Pembangunan Nasional “Veteran” Jawa Timur
Google Scholar ResearchGate ORCID

Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial, Budaya, dan Politik, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Kota Surabaya, Provinsi Jawa Timur, Indonesia.

Syifa Syarifah Alamiyah, Universitas Pembangunan Nasional “Veteran” Jawa Timur
Google Scholar ResearchGate ORCID

Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial, Budaya, dan Politik, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Kota Surabaya, Provinsi Jawa Timur, Indonesia.

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