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Keywords: "Patient loyalty"

Digital Patient Engagement through WhatsApp and Patient Loyalty: A Qualitative Case Study in Private Medical Practices in West Bandung, Indonesia

Authors: Yulbrin Manurung, Ratnawati Prayogi, Auderey G. D. Tangkudung

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Yulbrin Manurung: Institut Bisnis dan Multimedia asmi
Ratnawati Prayogi: Institut Bisnis dan Multimedia asmi
Auderey G. D. Tangkudung: Institut Bisnis dan Multimedia asmi
Pages: 745-755
DOI:  10.35870/ijmsit.v6i1.6793
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The Effect of Social Media and Service Quality on Patient Loyalty with Satisfaction as Mediation at Mojosongo Clinic 1

Authors: Rahmad Setia Budi, Edy Purwo Saputro, Yusuf Alam R

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Rahmad Setia Budi: Universitas Muhammadiyah Surakarta
Edy Purwo Saputro: Universitas Muhammadiyah Surakarta
Yusuf Alam R: Universitas Muhammadiyah Surakarta
Pages: 293-302
DOI:  10.35870/ijmsit.v3i2.1874
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