The Phenomenon of Paylater and Online Loan Defaults Among Gen Z

Authors

  • Halleina Rejeki Putri Hartono Politeknik Negeri Madiun
  • La Ode Abdullah Politeknik Negeri Madiun
  • Asri Primasiwi Politeknik Negeri Madiun
  • Yopie Diondy Kurniawan Politeknik Negeri Madiun
  • Adilla Secio Meilandri Politeknik Negeri Madiun

DOI:

https://doi.org/10.35870/ijmsit.v6i2.8661

Keywords:

Default risk, Gen Z, Online loans, PayLater services

Abstract

OJK statistics on fintech lending for 2024 indicate that the total value of online loans in Indonesia exceeded IDR 47 trillion as of June 2024. The majority of borrowers fall within the 19-to-34 age bracket, representing Generation Z. This highlights the tangible impact of loan defaults and financial literacy on the borrowing decisions made by Gen Z. This study aims to examine the factors influencing Gen Z's decisions to use online loans and the subsequent occurrence of defaults. Data was collected from Gen Z individuals aged 20–28 residing in Madiun City using questionnaires. The research findings reveal that hedonism, social influence, and financial literacy all affect "PayLater" defaults among Gen Z.

Downloads

Download data is not yet available.

Author Biographies

  • Halleina Rejeki Putri Hartono, Politeknik Negeri Madiun

    Accounting Department, Politeknik Negeri Madiun, Madiun City, East Java Province, Indonesia

  • La Ode Abdullah, Politeknik Negeri Madiun

    Accounting Department, Politeknik Negeri Madiun, Madiun City, East Java Province, Indonesia

  • Asri Primasiwi, Politeknik Negeri Madiun

    Accounting Department, Politeknik Negeri Madiun, Madiun City, East Java Province, Indonesia

  • Yopie Diondy Kurniawan, Politeknik Negeri Madiun

    Accounting Department, Politeknik Negeri Madiun, Madiun City, East Java Province, Indonesia

  • Adilla Secio Meilandri, Politeknik Negeri Madiun

    Accounting Department, Politeknik Negeri Madiun, Madiun City, East Java Province, Indonesia

References

Adji, Y. B., Muhammad, W. A., Akrabi, A. N. L., & Noerlina, N. (2023). Perkembangan Inovasi Fintech di Indonesia. Business Economic, Communication, and Social Sciences Journal (BECOSS), 5(1), 47–58. https://doi.org/10.21512/becossjournal.v5i1.8675

Angraini, E. M., Maulana, U., Septiani, Z. D., & Nazhif, I. N. (2025). Analisis Risiko Penggunaan Pinjaman Online pada Gaya Generasi Z. JURIHUM: Jurnal Inovasi Dan Humaniora, 3(3), 434–439. Retrieved from https://jurnalmahasiswa.com/index.php/Jurihum/article/view/3478

Dantowi Dantowi. (2024). Literacy dan Income Terhadap Pinjaman Online Pada Generasi Milenial. SANTRI: Jurnal Ekonomi Dan Keuangan Islam, 2(6), 79–87. https://doi.org/10.61132/santri.v2i6.997

Dewantara, M. G., Indrawati, N. K., & Wijayanti, R. (2026). The Indebtedness of Generation Z in Using Buy Now, Pay Later: The Mediating Role of Materialism (A Study of BNPL Users in Jabodetabek). Jurnal Organisasi Dan Manajemen, 22(1), 65–78. https://doi.org/10.33830/jom.v22i1.13522.2026

Firmansyah. A.C., (2026). Peran Literasi Keuangan Digital dalam Memitigasi Dampak Pinjaman Online dan Judi Online. Jurnal Ekonomi Dan Bisnis Digital, 3(4), 2479–2482. Retrieved from https://jurnal.ittc.web.id/index.php/jebd/article/view/4794

Fortuna, A., Hasan, D., & Kurniasari, F. (2026). Determinan Perilaku Gagal Bayar: Model Literasi Keuangan, Niat, dan Sifat Personal (Determinants of Default Behavior: Financial Literacy Model, Intention, and Personal Traits). Akuntansi Bisnis & Manajemen (ABM), 33(1), 44-60. doi:10.35606/jabm.v33i1.1706

Harry Sulistyowati, L., Suestri, S., Maidah, L., Yanti, L., & Nurkomala, N. (2025). Pengaruh Edukasi Optimalisasi Penggunaan Pinjaman Online dan Penggunaan Media Digital Terhadap Pengelolaan Modal Pelaku Usaha Mikro, Kecil dan Menengah Desa Sindangjawa. Jurnal Pintar Abdimas, 2(1), 1–10. Retrieved from https://jurnal.ugj.ac.id/index.php/JPAS/article/view/10191

Irsalia, A., Maulana Agung Pratama, & May roni. (2026). The Influence of Buy Now Pay Later and Consumptive Behavior on The Decision to Use Shopee PayLater. International Journal of Economics, Business and Innovation Research, 5(03), 108-121. https://doi.org/10.63922/ijebir.v5i03.3018

Komalasari, A. E., & Firmansyah, H. (2025). Jebakan Paylater Era Flexing: Studi Integratif TPB terhadap Literasi Keuangan Digital, Kontrol Diri, dan Gaya Hidup Konsumtif Gen Z di Kota Bandung. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(3), 8129–8142. https://doi.org/10.31004/riggs.v4i3.3212

Laleb, A., Anwar, R., & Foenale, T. B. (2026). Buy Now Pay Later Dan Risiko Keuangan: Perspektif Theory of Planned Behavior Pada Generasi Z di Kota Kupang. JURNAL MANAJEMEN DAN BISNIS, 4(3), 1030-1047. https://doi.org/10.36490/jmdb.v4i3.2510

Laraswati, S., & Utami, N. (2026). Pengaruh Literasi Keuangan Terhadap Perilaku Keuangan Menggunakan Layanan Kredit Digital Pada Kalangan Gen Z Di Jatinegara. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi (Jebma), 6(2), 1105 – 1116. https://doi.org/10.47709/jebma.v6i2.8996

Marsini., Rahwana, A.K., & Oktaviani, V.N., (2025). Pengaruh Financial Stress Dan Financial Literacy Terhadap Minat Pinjaman Online (Survei Pada Masyarakat Generasi Z di Kota Tasikmalaya). (2025). Musytari: Jurnal Manajemen, Akuntansi, Dan Ekonomi, 24(1), 1-10. https://doi.org/10.2324/tzekx895

Munawaroh, N. (2023). Risiko Hukum Galbay Pinjol (Gagal Bayar Pinjol) yang Wajib KamuTahu. https://www.hukumonline.com/klinik/a/risiko-hukum-galbay-pinjol-gagal-bayar-pinjolyang-wajib-kamu-tahu-lt641d6e0f2f2c8

Permana, E., Mirati, E., Khalisha Zivana, N., & Purwaningrum, E. (2026). The Influence of Shopee PayLater Usage on Generation Z’s Impulsive Buying. Dinasti International Journal of Education Management and Social Science, 7(6), 5239–5247. https://doi.org/10.38035/dijemss.v7i6.6480

Prasetyani, A., Mustika, M. D., Sjabadhyni, B., Adira, N., Dali, N. R. S. B. M., & Nandan, M. (2024). Unlocking paylater preferences: exploring gen z’s trust dynamics in Indonesia and Malaysia. Cogent Psychology, 11(1). https://doi.org/10.1080/23311908.2024.2352962

Putri, R.N.V., Putra, C.I.W., Puspitorini, F., & Pitoyo. B.N., (2026). Pengaruh Financial Literacy, Digital Financial Behavior, Income Level dalam Pengambilan Keputusan Penggunaan Layanan Buy Now Pay later (BNPL). Jurnal Riset Dan Inovasi Manajemen, 4(3), 39–53. https://doi.org/10.59581/jrim-widyakarya.v4i3.6555

Putri, S.R., Nasution, J., & Atika. (2025). Pengaruh Literasi Keuangan Dan Life Style Terhadap Keputusan Menggunakan Pinjaman Online (Pinjol) Ilegal Dengan Locus of Control Sebagai Variabel Moderating Bagi Generasi Z di Kota Medan. (2025). Jurnal Manajemen Terapan Dan Keuangan, 14(03), 1424-1437. https://doi.org/10.22437/jmk.v14i03.48339

Sandri Setiyaning Meliana, Vina Budiarti Mustika Sari, & Eka Andriansyah. (2025). Pengaruh Penggunaan Sistem Pembayaran Paylater “Bayar Nanti” Terhadap Perilaku Konsumtif Gen Z Dan Milenial Mahasiswa Ikip Widya Darma Surabaya. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 4(6), 9055–9061. https://doi.org/10.56799/ekoma.v4i6.10588

Sukasih, N. K. D., Jayantini, N. N. M., Sari, N. K. P. P., & Utami, N. P. M. (2025). Euforia atau Kehati-hatian? Studi Persepsi Gen Z terhadap Pinjaman Online berbasis Fintech di Era Digital. Benefit: Journal of Bussiness, Economics, and Finance, 3(2), 2301–2313. https://doi.org/10.70437/benefit.v3i2.1427

Wati, M. M. (2023). Preferensi Generasi Milenial Dalam Financial, Money Ethics dan Fintech Serta Dampaknya Pada Financial Management Behavior Melalui Financial Literacy (Study Kasus Pada Bumd Air Minum Wilayah Kota Depok). ECOBESTHA, 2, 51-78.

Widiyati, D., Zenabia, T., & Hasanah, N. (2025). Smart Borrowing: Literasi Keuangan Digital Untuk Bijak Mengelola Pinjaman Online. Jurnal Pengabdian Masyarakat Bangsa, 3(8), 3933–3943. https://doi.org/10.59837/jpmba.v3i8.3191

Downloads

Published

2026-10-03

How to Cite

Rejeki Putri Hartono, H., Abdullah, L. O., Primasiwi, A., Kurniawan, Y. D., & Secio Meilandri, A. (2026). The Phenomenon of Paylater and Online Loan Defaults Among Gen Z. International Journal of Management Science and Information Technology, 6(2), 2682-2689. https://doi.org/10.35870/ijmsit.v6i2.8661