Strategic HR Planning and Employee Performance: The Mediating Role of Professional Ethics in Pharmacy Organizations
DOI:
https://doi.org/10.35870/ijmsit.v6i2.8650Keywords:
Strategic HR Planning, Professional Ethics, Employee Performance, PharmacyAbstract
This study aims to examine the effect of Strategic HR Planning on Employee Performance and to investigate the mediating role of Professional Ethics among pharmacy employees. The study addresses the need to understand how strategic human resource practices can translate into improved employee performance through professional and ethical behavior, particularly in the pharmacy service context. A quantitative explanatory research design with a cross-sectional approach was employed. Data were collected through questionnaires using a five-pont Likert scale from 156 pharmacy employees in Renon, South Denpasar, Bali, using a census sampling technique. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4, utilizing 5,000 bootstrapping resamples. The findings indicate that Strategic HR Planning has a positive and significant direct effect on Employee Performance (β=0,342, ρ<0,001). Professional Ethics also has a positive and significant effect on Employee Performance (β=0,518, ρ<0,001). Furthermore, the results demonstrate that Professional Ethics significantly and partially mediates the relationship between Strategic HR Planning and Employee Performance (indirect effect β=0,244, ρ<0,001; Variance Accounted For = 41,6%). The findings contribute to the Resource-Based View and Ability–Motivation–Opportunity perspectives by positioning Professional Ethics as a behavioral mechanism through which strategically managed human resources contribute to performance. Practically, pharmacy management should integrate professional ethics into recruitment, training, performance evaluation, and employee development to strengthen employee performance and service quality.
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