Published: 2026-07-23
The Influence of Timeliness and Product Availability in Logistics Distribution on Partner Satisfaction at Perum BULOG in Bengkalis Regency
DOI: 10.35870/ijmsit.v6i2.7861
Abstract
This study aims to examine the simultaneous and partial influence of timeliness and product availability in logistics distribution on partner satisfaction at Perum Bulog in Bengkalis Regency. This study employed a quantitative approach using an associative research design. The population consisted of partners of Perum Bulog in Bengkalis Regency. The sample was determined using a saturated sampling technique. Data were collected through a structured questionnaire and analyzed using multiple linear regression analysis. The results indicate that timeliness and product availability simultaneously have a positive and significant influence on partner satisfaction. Partially, timeliness has a positive and significant influence on partner satisfaction. Likewise, product availability also has a positive and significant influence on partner satisfaction. These findings imply that improving delivery timeliness and maintaining product availability are essential for enhancing partner satisfaction and strengthening the effectiveness of logistics distribution at Perum BULOG in Bengkalis Regency.
Keywords
Timeliness; Product Availability; Logistics Distribution; Partner Satisfaction; Perum Bulog
Article Information
This article has been peer-reviewed and published in the International Journal of Management Science and Information Technology. The content is available under the terms of the Creative Commons Attribution 4.0 International License.
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Issue: Vol. 6 No. 2 (2026)
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Section: Articles
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Published: 2026-07-23
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License: CC BY 4.0
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Copyright: © 2026 Authors
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DOI: 10.35870/ijmsit.v6i2.7861
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Triana Lorenza Munthe, Politeknik Negeri Bengkalis
Departement of Bussines Administration, Politeknik Negeri Bengkalis, Bengkalis Regency, Riau Province, Indonesia
Muhammad Arif, Politeknik Negeri Bengkalis
Digital Business Study Program, Politeknik Negeri Bengkalis, Bengkalis Regency, Riau Province, Indonesia
Supriati, Politeknik Negeri Bengkalis
Departement of Bussines Administration, Politeknik Negeri Bengkalis, Bengkalis Regency, Riau Province, Indonesia
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