A Web-Based Personnel Information System with Geolocation Using User-Centered Design: A Usability Evaluation with SUS
DOI:
https://doi.org/10.35870/ijmsit.v6i1.6962Keywords:
Personnel Information System, User-Centered Design, Geofencing Attendance, Digital Government Transformation, System Usability ScaleAbstract
Digital transformation in public administration requires integrated and efficient personnel information systems. However, personnel management at the Ministry of Religious Affairs Office of Simalungun Regency remains semi-manual and fragmented, resulting in process inefficiencies, data inconsistencies, and limited information accessibility. This study seeks to develop and assess a web-based personnel information system by applying the User-Centered Design (UCD) approach to enhance service quality and optimize the user experience. The UCD method was applied iteratively through context analysis, user requirement specification, solution design, and usability evaluation. The developed system integrates geofencing-based attendance with real-time location monitoring, workflow-based leave management, and Key Performance Indicator (KPI)-based performance evaluation within a centralized platform. The usability assessment using the System Usability Scale (SUS) with 30 respondents yielded a mean score of 91.25 (Grade A), indicating excellent usability and high user acceptance. The findings further demonstrate that the integration of User-Centered Design (UCD) principles and geofencing technology contributes to improved attendance accuracy, administrative efficiency, information accessibility, and transparency in personnel management. The proposed system contributes to digital government transformation by providing an integrated and user-oriented solution for personnel administration in public sector organizations.
Downloads
References
Ahn, M. J., & Chen, Y.-C. (2022). Digital Transformation Toward AI-Augmented Public Administration: The Perception of Government Employees and the Willingness to Use AI in Government. Government Information Quarterly, 39(2), 101664. https://doi.org/10.1016/j.giq.2021.101664
Ali, M. K., & Rohmanu, A. (2023). Penerapan Metode User Centered Design Pada User Interface & User Experience Sistem Online Booking Service Berbasis Website di CV Saluyu Mandiri Pratama. JOURNAL SCIENTIFIC OF MANDALIKA (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543, 4(11), 280–291. https://doi.org/10.36312/10.36312/vol4iss11pp273-284
Cristivioni, Priskila, R., & Christian, E. (2025). Penerapan Metode User Centered Design pada Perancangan Antarmuka SIKKAT Berbasis Website. Journal of Information Technology and Computer Science, 5(1), 76–89. https://doi.org/10.47111/jointecoms.v5i1.19808
Dwayani, N. K. S. M., Paramitha, A. A. I. I., & Suyasa, I. P. B. (2025). Pemodelan Arsitektur Sistem Informasi Kepegawaian Universitas Primakara Menggunakan Unified Modeling Language dengan Metode Scrum. Jurnal SAINTIKOM (Jurnal Sains Manajemen Informatika Dan Komputer), 24(1), 92–102. https://doi.org/10.53513/jis.v24i1.10773
Emalia, L., Yanuar, Y., & Dewi, S. (2024). Sistem Informasi Monitoring Kinerja Karyawan Berbasis Mobile Dengan Menggunakan Framework Flutter Di PT Makerindo Prima Solusi. Academic Journal of Computer Science Research, 6(1), 21–28. https://doi.org/10.38101/ajcsr.v6i1.10768
Fadillah, M. R., Samsudin, & Ramadhani, V. (2024). Sistem Informasi Manajemen Magang dengan Metode System Integration di Biro Kesejahteraan Rakyat Setdaprovsu. Informatika, 12(3). https://doi.org/10.36987/informatika.v12i3.6827
Fahriyah, D. R., Ikasari, D., & Widiastuti. (2024). Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design. Journal of Applied Computer Science and Technology, 5(1), 98–108. https://doi.org/10.52158/jacost.v5i1.812
Gobel, C. Y., & Puspa, M. A. (2023). Aplikasi Kearifan Lokal Wisata Under Water menggunakan User Centered Design berbasis Android. JSAI (Journal Scientific and Applied Informatics), 6(3), 420–430. https://doi.org/10.36085/jsai.v6i3.5798
Haniyah, H., & Samsudin. (2025). Sistem Informasi Katalog Produk Berbasis Web Dengan Metode USER-CENTERED DESIGN. Jurnal Ilmiah Media Sisfo, 19(1), 63–77. https://doi.org/10.33998/mediasisfo.2025.19.1.2293
Kristania, Y. M. (2021). Sistem Informasi Pelayanan Administasi Kependudukan Desa (M-Desa) Dengan Metode User Centered Design. Indonesian Journal on Software Engineering (IJSE), 7(1), 1–9. https://doi.org/10.31294/ijse.v7i1.8972
Rahmawati, L. S., Prasetyo, A., & Laila, A. N. (2022). Sistem Informasi Kepegawaian Berbasis Web Pada SD Negeri Blimbing 4 Malang. Jurnal Janitra Informatika Dan Sistem Informasi, 2(2), 63–72. https://doi.org/10.25008/janitra.v2i2.157
Retno, I. P., & Samsudin, S. (2024). Rancang Bangun Sistem Monitoring Kegiatan Akademik Siswa Menggunakan Metode User Centered Design (UCD). Journal Cerita, 10(2), 172–181. https://doi.org/10.33050/cerita.v10i2.3354
Safitri, M., & Fajriah, R. (2023). Perancangan Sistem Informasi Kepegawaian Menggunakan Metode Rapid Application Development pada PT. Bank Syariah Mandiri. JURNAL SATYA INFORMATIKA, 5(2), 32–41. https://doi.org/10.59134/jsk.v5i2.385
Samsudin, & Purba, P. M. (2023). Implementasi Sistem Informasi Arsip Digital Untuk Manajemen Data BMKG Wilayah 1 Medan. Jurnal Informatika Teknologi Dan Sains (Jinteks), 5(4), 588–595. https://doi.org/10.51401/jinteks.v5i4.3481
Samsudin, I., & Dani, D. (2022). Perancangan Aplikasi Pilkada Tangerang Selatan Berbasis Android Dengan Metode User Centered Design. SAINSTECH: JURNAL PENELITIAN DAN PENGKAJIAN SAINS DAN TEKNOLOGI, 32(3), 90–96. https://doi.org/10.37277/stch.v32i3.1436
Siregar, E. D., & Yahfizham, Y. (2024). Manajemen Proyek Sistem Informasi Pengaduan Pegawai Di Badan Keuangan Dan Aset Daerah Provinsi Sumatera Utara. Jurnal Publikasi Sistem Informasi Dan Manajemen Bisnis, 3(2), 162–174. https://doi.org/10.55606/jupsim.v3i2.2921
Tangi, L., Janssen, M., Benedetti, M., & Noci, G. (2021). Digital Government Transformation: A Structural Equation Modelling Analysis of Driving and Impeding Factors. International Journal of Information Management, 60, 102356. https://doi.org/10.1016/j.ijinfomgt.2021.102356
Warman, I. (2025). Peningkatan Aksesibilitas Data Dengan Menerapkan Geo-Replication Database. Jurnal Sistem Informasi Dan Informatika (Simika), 8(1), 135–145. https://doi.org/10.47080/simika.v8i1.3722
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Muhammad Rizki Fadillah, Aninda Muliani Harahap
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.
