F. Mustakim, F. Fauziah, and N. Hayati, “Algoritma Artificial Neural Network pada Text-based Chatbot Frequently Asked Question (FAQ) Web Kuliah Universitas Nasional”, J. Teknol. Inf. Komun, vol. 5, no. 4, pp. 438–446, Dec. 2021, doi: 10.35870/jtik.v5i4.261.